The reviews highlight exceptional customer service and professionalism from a property management company, particularly praising representatives for their responsiveness, empathy, and thoroughness in handling tenant and landlord needs. Customers appreciate the efficient management and effective communication, making their experiences seamless and positive. There are no significant cons mentioned, indicating a strong overall satisfaction with the service provided.
5
Sep 02, 2024
Carmen called right away, she was very straightforward and up front about the process. Her approach to landlords and tenants is very respectfully exec...
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Carmen called right away, she was very straightforward and up front about the process. Her approach to landlords and tenants is very respectfully executed. She understands the value and financial obligations of owning investment properties which is so important to me. I'm looking forward to working with Carmen and CondoOne for my current and upcoming investment properties.
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5
Jul 26, 2024
I have had an amazing experience working with Carmen the last while. She is very organized, detailed, professional and personable. Everything you wo...
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I have had an amazing experience working with Carmen the last while. She is very organized, detailed, professional and personable. Everything you would want in someone managing your property. I would definitely recommend her to anyone.
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5
Jun 13, 2024
I had a wonderful experience as a tenant with Condo1, they were very helpful and friendly during our communication, and helped solve all of the issues...
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I had a wonderful experience as a tenant with Condo1, they were very helpful and friendly during our communication, and helped solve all of the issues throughout my tenancy time. Special thank you to Victoria 😉
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5
Jun 11, 2024
The experience was good. Victoria is very understanding and helpful too!
I wish them best of luck.
5
May 27, 2024
Absolutely wonderful and professional property management company. It is refreshing to deal with a property management company that treats people with...
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Absolutely wonderful and professional property management company. It is refreshing to deal with a property management company that treats people with humanity while simultaneously ensuring the best results for its clients. Victoria from Condo1 is spectacular. Punctual, professional and kind.
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5
Apr 17, 2024
Worked with Victoria and team for our accomodation from 2023 to 2024. Their team (shoutout to Kristian as well) was very responsive and quick to resol...
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Worked with Victoria and team for our accomodation from 2023 to 2024. Their team (shoutout to Kristian as well) was very responsive and quick to resolve any issues or concerns we brought up. Hope to work with them and Condo1 property management inc. Again in the future.
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5
Feb 11, 2024
I used services of Condo1 for almost two years and very satisfied with their services. They are very professional and prompt in their responses. Their...
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I used services of Condo1 for almost two years and very satisfied with their services. They are very professional and prompt in their responses. Their tenant screening process is excellent. I never had any issue with rent receipt, which was directly deposited into my bank account. I highly recommend Condo1 to all landlords, particularly in GTA area. On a personal note, I recommended Condo1 to three of my personal landlord friends and all of them are using their services with full satisfaction. Specifically, I would like to thank Carmen and Victoria for all of their help being provided to me as landlord. My connection with Condo1 is ended due to sell of my rented property.
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5
Jan 13, 2024
Condo1 is an absolute gem when it comes to Real Estate & Property Management. Their services are turn key and headache free. They take it all on, from...
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Condo1 is an absolute gem when it comes to Real Estate & Property Management. Their services are turn key and headache free. They take it all on, from advertising your property, tenant selection & screening as well as everything related to property management.
Carmen and Victoria, have been absolutely amazing to deal with. They are beyond professional, courteous, and very quick to respond to and address any questions or property management items that come up. The synergy with this dynamic duo is second to none!
Thank you so much Condo1 and a special thank you to Carmen and Victoria for making this first time experience with a rental property so easy, worry-free and flawless!
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5
Jan 08, 2024
Victoria is very professional and goes above and beyond to help her clients.
5
Jan 04, 2024
Victoria is great. She is very knowledgeable, professional, patient and helpful. She answers all the questions I have regarding the rules and regulati...
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Victoria is great. She is very knowledgeable, professional, patient and helpful. She answers all the questions I have regarding the rules and regulations of the LTB, detailing the right processes and timing to do deliver notices. It has been great working with Victoria. I would recommend her services to anyone.
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5
Dec 21, 2023
Having moved from a condo into a home where the owners are on the other side of the planet, Victoria D. has been a tremendous help and support. She i...
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Having moved from a condo into a home where the owners are on the other side of the planet, Victoria D. has been a tremendous help and support. She is a fantastic problem-solver who demonstrates incredible integrity, work ethic and sensibility. She is very professional and a great problem-solver. Victoria has wonderful "people skills" and an awesome sense of humour. Condo1 is very fortunate to have someone like Victoria helping to bridge the "gap" between owners and tenants. I highly recommend Condo1 and especially Victoria D.
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5
Dec 18, 2023
I am a new resident with Condo1 Property Management and have had the pleasure of working with Victoria over the course of my move. Victoria has been ...
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I am a new resident with Condo1 Property Management and have had the pleasure of working with Victoria over the course of my move. Victoria has been extremely helpful. I have had several questions during the process of the move and in need of a couple services to the unit. Victoria has been communicating with me regularly, available to troubleshoot my questions/services, and just overall a kind person to correspond with. I would highly recommend Victoria and her expertise!
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5
Dec 13, 2023
I have used Condo 1 for multiple properties over the last several years. Specifically working with Victoria, she has been professional, helpful, effi...
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I have used Condo 1 for multiple properties over the last several years. Specifically working with Victoria, she has been professional, helpful, efficient and clearly knows how to get things done. Her expertise in legislation, by-laws and property management is quite clear when communicating with her when trying to navigate rental properties. Victoria also makes you feel comfortable through not only her professionalism but through her sense of humour. When finding a tenant, Victoria is thorough and concise. Thank you Condo 1 and Victoria for all that you do!
Andrea :)
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5
Dec 13, 2023
I hadn't worked in conjunction with a property management company before, but this was a great start. The associate property manager Victoria D has be...
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I hadn't worked in conjunction with a property management company before, but this was a great start. The associate property manager Victoria D has been nothing short of amazing. Very responsive to our inquiries, proactive on solutions, friendly and pretty much on her game the entire time. Very much appreciated. Sending many thanks to her and the whole well-oiled machine of a team.
Jodie G
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5
Dec 06, 2023
I had the pleasure of working with Victoria D over the course of my tenancy. Not only was she super kind and prompt with any contact, concerns, or que...
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I had the pleasure of working with Victoria D over the course of my tenancy. Not only was she super kind and prompt with any contact, concerns, or questions I had, she was also empathetic and took a professional yet human approach. I am so appreciative for all her help and expertise, I could not recommend Victoria and Condo1 enough!
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5
Oct 24, 2023
Victoria D was excellent in helping me find my new tenant. Very professional and got the job done in a timely manner. I really appreciated the hard ef...
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Victoria D was excellent in helping me find my new tenant. Very professional and got the job done in a timely manner. I really appreciated the hard effort. Would highly recommend!
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5
Oct 19, 2023
I have had a great experience with Carmen and Victoria and they have super pro-active on managing the property , taking care of the issues and solving...
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I have had a great experience with Carmen and Victoria and they have super pro-active on managing the property , taking care of the issues and solving all our problems .
I highly recommend their team and Condo1 property management company for your properties in GTA . They are doing a great job !!
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5
Aug 26, 2023
Condo 1 is a fantastic condominium management company! Carmen and Victoria are literally a godsends!! They are extremely organized, promptly answer my...
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Condo 1 is a fantastic condominium management company! Carmen and Victoria are literally a godsends!! They are extremely organized, promptly answer my calls, maintain my property impeccably, and have excellent rates. I will never use another property management company again. I’ve use several in the past, and Condo 1 is by far the best!
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5
Jul 19, 2023
Condo1 representative Victoria has been great so far. Been working with the firm for a couple of months and i'm happy with their level of communicatio...
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Condo1 representative Victoria has been great so far. Been working with the firm for a couple of months and i'm happy with their level of communication and transparency.
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5
Jul 07, 2023
I would like recommend their services. Its been first time working with these people. Especially Victoria.D, I would say she is more like a friend. Sh...
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I would like recommend their services. Its been first time working with these people. Especially Victoria.D, I would say she is more like a friend. She is the only person who has been taken care of my place since an year. I've never seen people with such polite and very easy and caring people. Thanks a ton and best ever management so far.
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5
Jun 28, 2023
Condo1 has been exceptional to work with in assisting me with my tenancy. Victoria specifically has been incredibly helpful in every aspect, answers a...
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Condo1 has been exceptional to work with in assisting me with my tenancy. Victoria specifically has been incredibly helpful in every aspect, answers all of my questions or concerns promptly, and most importantly makes the entire process stress free and seamless. They are friendly and caring people at Condo1, I would use them again in the future, and recommend them to anyone on either end.
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5
May 25, 2023
I was looking to rent out a condo last year and Condo1 made it simpler than I'd dared to hope it could be.
The entire team was great, though the one I...
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I was looking to rent out a condo last year and Condo1 made it simpler than I'd dared to hope it could be.
The entire team was great, though the one I ended up interacting with most was Victoria, who was very easy to talk to, took me through everything I needed to know and whose help was invaluable whenever something came up.
Thanks to the entire team. If I ever need help I'm the future, they will be the first ones I call.
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5
Apr 03, 2023
Condo1 assisted in managing my property and made the experience seamless. Victoria was always quick to reply with support or to any questions I had, s...
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Condo1 assisted in managing my property and made the experience seamless. Victoria was always quick to reply with support or to any questions I had, she also dealt with any situation in a quick and orderly manor. I appreciate her and the teams support in managing my property.
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5
Mar 21, 2023
Fantastic group to help deal with your property needs. Carmen and victoria are world class professionals and I would recommend them in a heartbeat. If...
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Fantastic group to help deal with your property needs. Carmen and victoria are world class professionals and I would recommend them in a heartbeat. If the opportunity ever arises where I need them again I will definitely be using them.
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5
Feb 24, 2023
I love dealing with Condo1 for my place. Especially Victoria. She always responds in a timely manner, is patient with my questions and is quick to hav...
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I love dealing with Condo1 for my place. Especially Victoria. She always responds in a timely manner, is patient with my questions and is quick to have any issues I have resolved like my faucet and showerhead. She is amazing to work with and Condo1 is just as awesome in managing my condo. Not to mention she is just friendly and helpful. I would highly recommend this team for any property!
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5
Dec 22, 2022
Condo1 is fantastic! Carmen & Victoria have been absolutely amazing in managing my rental property. They made it a seamless process and are great at d...
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Condo1 is fantastic! Carmen & Victoria have been absolutely amazing in managing my rental property. They made it a seamless process and are great at dealing with tenants. I would highly recommend this team for any property!
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5
Dec 19, 2022
Condo1 is truly exceptional at what they do. I am a tenant and we have been treated very well since they very start! There is no doubt that this team ...
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Condo1 is truly exceptional at what they do. I am a tenant and we have been treated very well since they very start! There is no doubt that this team cares for people. They go way beyond expectations! I have the pleasure of being taken care of by Victoria and she solves any issue promptly. I cannot be more happier with how smooth things have been going. I have been surprised one too many times with the excellent service Condo1 provides. I am very thankful for this team!
Even though Victoria is the one who takes care of my unit, Carmen still provides her amazing help when need be! It would be 6 out of 5 stars if possible!
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5
Dec 07, 2022
I have been with Condo1 for about 3 months now, and I have been flabbergasted with how good the service is. Victoria from Condo1 has catered to my ev...
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I have been with Condo1 for about 3 months now, and I have been flabbergasted with how good the service is. Victoria from Condo1 has catered to my every need and has been one step ahead at all times with regards to managing my property. Without Condo1 and Victoria there would have been a lot of problems I would have had to dealt with myself which I do not have time for!
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5
Nov 11, 2022
Our first experience of leasing a house in Canada, couldn't have gone smoother if not for this team. We love working with Victoria. She has always bee...
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Our first experience of leasing a house in Canada, couldn't have gone smoother if not for this team. We love working with Victoria. She has always been prompt and helpful. I appreciate her help and recommend the services to all.
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5
Oct 25, 2022
I have been with condo1 for almost 5 years and they are amazing. Victoria is incredibly amazing and helpful with all my questions and assist me with a...
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I have been with condo1 for almost 5 years and they are amazing. Victoria is incredibly amazing and helpful with all my questions and assist me with any issues regarding my unit. I truly recommend Condo1 if you are looking for a place.
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5
Sep 27, 2022
I have recently rented out my condo in Mississauga and can not be happier with the quality of their service! As a first time landlord, there were so m...
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I have recently rented out my condo in Mississauga and can not be happier with the quality of their service! As a first time landlord, there were so many unknowns. Carmen from Condo1 was absolutely amazing and patient with me throughout the process, explaining the reason behind of every step. She and her colleague Victoria (and their entire crew!) not only found a great tenant for me, but also took over all the heavy lifting so that I could focus on my own job and family instead. Highly recommended especially if you're a landlord like me who wants a full service and just wants to get paid at the end :) Their fees are incredibly competitive too. Thank you Condo1!
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5
Sep 19, 2022
I recently hired Condo1 Property Management and they have been nothing but amazing. From finding the right tenant to dealing with any issues that aris...
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I recently hired Condo1 Property Management and they have been nothing but amazing. From finding the right tenant to dealing with any issues that arise, they have done a great job. Both Carmen and Victoria are professionals and always finding ways to low cost solutions that work for both landlord and tenants. Highly recommend them if anyone is looking for property management
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5
Sep 17, 2022
Carmen and her team worked diligently to find me the perfect rental property. They went above and beyond in countless ways!! I would highly recommen...
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Carmen and her team worked diligently to find me the perfect rental property. They went above and beyond in countless ways!! I would highly recommend working with Carmen to find you the perfect condo to suit your needs. I’m truly a satisfied client. The level of care received was professional and so thorough. Thank you Carmen.
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5
Sep 16, 2022
I had a pleasant time with Carmen and Victoria on my investment property. They both shared a great amount of knowledge and opened by eyes to many more...
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I had a pleasant time with Carmen and Victoria on my investment property. They both shared a great amount of knowledge and opened by eyes to many more opportunities. I look forward to working with them on my next investment.
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5
Sep 02, 2022
Condo1 Management has a very co-operative & professional staff. They respond promptly and their services are fast.
I leased an unit in which dishwashe...
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Condo1 Management has a very co-operative & professional staff. They respond promptly and their services are fast.
I leased an unit in which dishwasher was not working properly. Once I informed them, they quickly arranged for an inspections and replaced it with a new one !!!
I would recommend them to anyone and everyone !!! Keep up the good work Condo1 Management ....
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5
Aug 18, 2022
We had tried selling and couldn’t. Carmen had it posted for a week and we had more people come through than while trying to sell. And in that week a f...
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We had tried selling and couldn’t. Carmen had it posted for a week and we had more people come through than while trying to sell. And in that week a family was found and the house was rented!
I’m amazed, very impressed, and very grateful for this service!
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5
Jul 13, 2022
All I can say is pure excellence!! Carmen and her team did great attending to me and my wife's expectations. Carmen usually goes above and beyond. I ...
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All I can say is pure excellence!! Carmen and her team did great attending to me and my wife's expectations. Carmen usually goes above and beyond. I am sure her boss appreciates her good work!! wink wink. Hoping to do business with you guys for many years to come.Thanks again Carmen
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5
Jun 24, 2022
I have had the most amazing experience speaking with the Condo1 PM team! As a member of a property management company myself, the patient and pleasant...
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I have had the most amazing experience speaking with the Condo1 PM team! As a member of a property management company myself, the patient and pleasant customer service is so appreciated. Shout out to Victoria & Carmen for their prompt assistance and great attitude!
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5
Jun 24, 2022
The condo1 management was really excellent in their provided services.
They are very much ready to help and support.
Just to share, that our Air condi...
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The condo1 management was really excellent in their provided services.
They are very much ready to help and support.
Just to share, that our Air conditioner was not working and when we just emailed about fixing the issue, they just did start working making the arrangement to fix our AC issue. The AC repair guy, James who came to repair, was also very clean and friendly.
Thanks for helping us and providing your support.
Thanks,
Saurabh
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5
Jun 19, 2022
I have been working with Carmen for all issues that we experience as a tenant and she has been amazing. She truly cares about what you need and goes a...
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I have been working with Carmen for all issues that we experience as a tenant and she has been amazing. She truly cares about what you need and goes above and beyond to make sure that she addresses all issues in a timely avoiding any inconvenience that we may experience. Last week, she did not deter in providing an exemplary customer service while attending an emergency in her own family! She is friendly, upbeat and professional. Anyone would be lucky to have her as their customer service agent at Condo1!
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5
Jun 06, 2022
Condo1 managed the condo we rented in Mississauga last year. We found the team to be responsive, professional and courteous. We mostly dealt with Vi...
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Condo1 managed the condo we rented in Mississauga last year. We found the team to be responsive, professional and courteous. We mostly dealt with Victoria but sometimes dealt with Chris as there were a few things that required maintenance in our unit. Things always got managed promptly and repaired correctly!
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5
Feb 16, 2022
As a new tenant, my experience with Condo1 has been mostly positive. There were some hiccups in the very beginning due to us moving in right after the...
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As a new tenant, my experience with Condo1 has been mostly positive. There were some hiccups in the very beginning due to us moving in right after the New Year's holidays in the beginning of January; some communication delays due to staff being on holidays (understandable!) caused a bit of confusion and anxiety for us. The reason that this isn't a 4/5 is because our liaison with the company, Carmen, was incredibly kind, understanding, and immediately took charge of the situation after we reached her to provide us with a solution within a day. Since then she has also been extremely professional and responsible while also managing to be engaging and personable in each of our interactions. I would highly recommend that you try to speak with her if possible!
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5
Feb 03, 2022
As a tenant, the team has always been friendly and happy to help. Carmen especially is very responsive. She always goes above and beyond to resolve an...
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As a tenant, the team has always been friendly and happy to help. Carmen especially is very responsive. She always goes above and beyond to resolve any issues and address concerns I have while renting. Highly recommended!
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5
Jan 27, 2022
As a new tenant the team was very friendly, welcoming & informative. All my questions and concerns have always been met with timely and professional r...
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As a new tenant the team was very friendly, welcoming & informative. All my questions and concerns have always been met with timely and professional responses. Great service!
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5
Jan 24, 2022
All my concerns are always addressed with the greatest urgency and accuracy. The team is very helpful and friendly. I would recommend their services t...
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All my concerns are always addressed with the greatest urgency and accuracy. The team is very helpful and friendly. I would recommend their services to friends and family without hesitation.
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4
Jul 20, 2021
5
Aug 13, 2020
5
Aug 13, 2020
Amazing team and leadership!
Very quick on all responses and made my experience with finding a renter/management of the property as easy as possible!...
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Amazing team and leadership!
Very quick on all responses and made my experience with finding a renter/management of the property as easy as possible!
My family has been working with them for years and they always find top quality renters for top rent!
Highly recommend!!
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5
Jan 29, 2020
Great team, highly recommend working with this property management company. Quick to respond, entirely transparent, and deliver services with high le...
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Great team, highly recommend working with this property management company. Quick to respond, entirely transparent, and deliver services with high level of professionalism.
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5
Jan 29, 2020
You can not mention the Condo1 property management team without talking about their impecable services. Nancy especially is an amazing hard working in...
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You can not mention the Condo1 property management team without talking about their impecable services. Nancy especially is an amazing hard working individual that will make sure that both the renter and owner are as comfortable with the process as possible.
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5
Oct 02, 2019
Nancy was amazing, so kind and helpful. Very attentive and response time for any questions I had was very quick! This was my first experience renting ...
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Nancy was amazing, so kind and helpful. Very attentive and response time for any questions I had was very quick! This was my first experience renting a condo and I would recommend Nancy to absolutely anyone! She really made it very easy and exciting!
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5
Sep 09, 2019
Ive have been renting from Condo1 for the last 1.5 years. My property manager Nancy has been really amazing. She is quick to respond always helpful an...
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Ive have been renting from Condo1 for the last 1.5 years. My property manager Nancy has been really amazing. She is quick to respond always helpful and understanding. My property manager before her was less responsive but since this switch i have had nothing but positive experience
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5
Aug 17, 2019
A great company, Condo1 is professional, personable, and took care of renting my condo quickly. They made the process easy, were readily available, a...
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A great company, Condo1 is professional, personable, and took care of renting my condo quickly. They made the process easy, were readily available, and put my mind at ease. Affordable and a fantastic service - thanks!
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5
Aug 17, 2018
Edit: Since the person I was always having issues with was let go, I always had an amazing experience with Nancy. She turned the experience around for...
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Edit: Since the person I was always having issues with was let go, I always had an amazing experience with Nancy. She turned the experience around for me and I’m glad I got the chance to correspond with her. Always so prompt and kind :)
Previous: Make mistakes on contracts, expect us to compensate for their mistakes, and don’t show up on time for appointments (>30mins) while not even offering an apology.
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5
Jul 09, 2018
I have been very impressed with Condo1 since we began working together a few months ago. As someone with no previous experience with tenants or rental...
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I have been very impressed with Condo1 since we began working together a few months ago. As someone with no previous experience with tenants or rental properties, Angelo and his team took the stress out of the process for me. It gives me peace of mind to know that the tenants they have selected are taking good care of my property and that they will be there should an issue arise.
They have been very professional, informative and quick to respond. I would recommend this company to anyone looking to rent out a property, especially if, like me, they are inexperienced navigating a landlord/tenant relationship.
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5
Jul 08, 2018
I used Condo1 property management for 2 years. During that time I was only called by them 4 times for tenant issues that were easily resolved. So for ...
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I used Condo1 property management for 2 years. During that time I was only called by them 4 times for tenant issues that were easily resolved. So for a very reasonable fee my condo was taken care of for 2 years while I just collected the rental income.
Strongly recommend Condo1.
Special shout out to an awesome job by Chris M.
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5
Jul 08, 2018
Using Condo1 to manage my rental property was the easiest and best decision I made. It made renting easy and worry free. The entire team is friendly ...
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Using Condo1 to manage my rental property was the easiest and best decision I made. It made renting easy and worry free. The entire team is friendly and great to work with. I highly recommend Condo1 especially with how busy life can get , they give you great piece of mind!
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5
Jul 08, 2018
Condo1 Property Management was the best decision I ever made regarding my rental property. Living a busy lifestyle, they made my rental property stres...
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Condo1 Property Management was the best decision I ever made regarding my rental property. Living a busy lifestyle, they made my rental property stress free. They are affordable, professional and always available to address any concerns. They handled all inquiries and issues both swiftly and effectively. Will definitely use them again for my next rental property!
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5
Jul 07, 2018
Condo1 is by far the best property management company I have dealt with to date. They offer an excellent hassle free turn-key solution for your invest...
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Condo1 is by far the best property management company I have dealt with to date. They offer an excellent hassle free turn-key solution for your investment property! The staff are professional, detail oriented and ensure the client and tenant are looked after. Highly recommended!
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5
Jul 06, 2018
Superior quality service. I have used Condo1 for numerous years with several rental properties. I have always received prompt service with the utmos...
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Superior quality service. I have used Condo1 for numerous years with several rental properties. I have always received prompt service with the utmost professionalism.
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5
Jul 05, 2018
I would highly recommend Condo1 Property Management!! Extremely professional and informative. The company took the worry of owning an investment prope...
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I would highly recommend Condo1 Property Management!! Extremely professional and informative. The company took the worry of owning an investment property out of my hands and has allowed me to focus on my career. Nothing but great things to say!
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