2026-09-13T12:20:04.231Z

2026-06-30T18:45:35.165Z

We purchased our first home this year and Raul made the process stress free. His knowledge and efficiency are top notch. He communicated frequently and was very thorough in anticipating any issues we would have. Highly, highly recommend Raul, ESPECIALLY if you are a self-employed individual. Amazing work!

2026-06-29T16:35:58.378Z

Raul was attentive, quick to answer, and helped with all of our speedbumps along the way! Highly recommended and we are very grateful!

2026-06-27T05:51:15.390Z

Mike Riggs guided us through the purchase of our first home, and I'm so glad we had him by our side! He was in constant contact with us every step of the way, and took time to answer our many, many questions - even late at night. We appreciate how caring he was. He was instrumental in helping our transaction go smoothly and worked in lockstep with our realtor. If you need services, Mike is your guy! :)

2026-06-23T03:02:53.386Z

Alex was outstanding throughout the entire home-buying process. From start to finish, he was professional, knowledgeable, and always available to answer our questions. Buying a house can be stressful, but Alex made everything easy to understand and helped guide us through every step with confidence.His communication was excellent, and he always kept us informed about what was happening next. We truly felt that he had our best interests in mind and worked hard to make sure everything went smoothly.We are extremely grateful for all of Alex’s help and would highly recommend him to anyone looking to buy a home. Thank you, Alex, for making our dream of homeownership a reality!

2026-02-25T00:45:13.807Z

My husband and I were contemplating refinancing our home and had quite a few questions. Pacific Financial provided outstanding guidance in making our decision an easy one. Alex and team went above and beyond to alleviate or minimize the stress and challenges that naturally come with financial paperwork. We were regularly kept informed on the progress of our loan and any additional information needed, making us feel very well taken care of.I can honestly say Pacific Financial made this transaction the smoothest one we have ever experienced. I highly recommend Alex in the Irvine office as your contact for the best client experience ever.

2025-10-07T20:35:06.983Z

Pacific Financial, specifically Mike Riggs, went above and beyond to help me refinance my home. Mike was nimble, reliable and always available. He proved to be not only an asset from start to close but a professional friend to help weather any storm. I cant' thank Mike enough for his guidance, expertise and support throughout a complex refinance. Mike Riggs and Pacific Financial are my champions! Thank you.

2025-09-23T04:04:12.072Z

As a first time home buyer, everything is confusing, daunting, and complicated. The good news is that if you work with Alex Ortiz with Pacific Financial, you can ensure an amazing customer care, personalized attention and, most importantly, direct communication. Unbelievably amazing service!! Anybody can do the job. However, it is very difficult to find a person that actually cares behind the phone. For me and my wife that was Alex Ortiz. Thank you brother!

2025-09-23T00:54:00.064Z

I have nothing but positive things to say about Alex and my refinancing experience with him. For years I used the same person who told me I had no options, so I was discouraged—until I was lucky enough to connect with Alex at Pacific Financial. He made the process seamless and answered every call, text, and email with patience and care. I now have a sense of relief, a forever lender in Alex, and feel truly fortunate to have found him.

2025-03-11T04:00:19.017Z

My wife and I had the absolute pleasure of working with Alex Ortiz at Pacific Financial, and we couldn't be happier with our experience! As first-time homebuyers, we were understandably anxious about the process, but Alex made everything so much easier and stress-free. From the very beginning, he was incredibly helpful, guiding us through the entire journey of selecting the perfect home.What truly sets Alex apart is his unmatched attention to detail and dedication to his clients. He worked tirelessly with the title companies, meticulously reviewing every iteration of the closing cost worksheet with a fine-tooth comb. His efforts ensured that we got the closing costs exactly where we needed them to be. Despite the challenges of today's economy, Alex went above and beyond to secure us the best possible rate.Thanks to his expertise, professionalism, and genuine care for his clients, we felt confident and supported throughout the entire process. My wife and I are so grateful for his hard work, and we will absolutely be recommending Alex Ortiz to all our friends who are looking to purchase a home. If you're in need of a loan officer who truly has your back, Alex is the one to call!Thank you again, Alex, for making our dream of owning a home a reality!Let me know if you’d like any tweaks! It sounds like Alex really went above and beyond for you both—what a fantastic recommendation.

2022-04-26T17:54:05.515Z

Alex, Ernest and Lisa were great to work with. A quick turn around and my loan was done! I appreciate everything they did for me!!

2022-03-31T05:29:12.300Z

Recently closed on our fourth loan/refi with Pacific Financial and being a repeat customer tells a simple story... no reason to go anywhere else when the results are as good as you can expect! Everyone there has been excellent and Mike Riggs in particular has distinguished himself as extraordinarily knowledgeable about the industry and has proven himself to be very reliable from advice to closing. I followed him to Pacific Financial after experiencing his great work on both hard money loans and ordinary mortgages and I wouldn't consider calling anyone else for future needs!

2022-03-28T15:12:05.470Z

Very good refinancing experience.... A+++It was a pleasure doing business with Dave Hill and Michael Riggs, they are professionals and honest, made the refinance process very comfortable and easy to understand, always answering all my questions pertaining all the required documents.We highly recommend Pacific Financial to anyone looking for a refinancing or buying experience, they are always willing to help and guide you through the whole process.Muchas Gracias por su buena ayudaPablo & Loretta Fernandez

2022-03-16T17:36:15.583Z

First of all, We want to say, THANK YOU!!! Ernest Rodriguez, Rachel iezza and team. I can't Thank you guys enough for what you have done for us. Working so hard to get us refinanced at a lower rate. Thanks for your kindness, patience, understanding and hard work. You just don't know how much you guys have helped us. Now we can see our way, Again!Thank you,George & Robin Cervantez

2022-03-15T22:30:34.888Z

First of all I would like to thank Mike ,Rachel and the team at Pacific financial . They are the real deal and treated me like family. Mike is a master of his craft. Rachel is caring and dedicated to getting the job done. If you’re looking for a new home purchase or to refinance your loan, believe me, this is the team you want. I knew that my loan would be challenging so don’t waste your time like I did calling other lenders. After the other companies saw how much work my loan was they simply stopped calling me or told me that my loan was impossible due to my situation. After contacting Mike, he told me that he could get it done for me but I didn’t get my hopes up. I figured he was like the rest of them promising me the world but never coming through. After spending time on the phone and going through this process with him, what he says he will get done it’s getting done. Mike and Rachel actually care about what they do and care about your family. They work like it’s their loan they’re trying to complete for their family. Mike is a man of his word and is honest throughout the process of the loan. He is not afraid to stand up and fight for your family and take on any big corporation that is standing in the way. So that impossible loan that I was told I would never get, well Mike and Rachel got it done. Believe me when I tell you, this is the team you want in your corner. I would like to thank you again Mike and Rachel from the bottom of our hearts you guys have truly changed our lives.Anthony & Kristin Richardson

2021-12-24T00:03:36.434Z

Pacific Financial ReviewI have purchased property and refinanced several times in my 40+ years of home ownership. The process with my team at Pacific Financial Group, (Dave Hill, Michael Riggs, and Rachel Iezza) was by far the easiest, most streamline of any I have been through. I thought my previous refi with Rocket Mortgage was pretty painless, but Dave make it 10 times better.I had questions a few times throughout the process, and Dave or one of his team never took more than a couple of hours to return my call. Many questions were answered immediately.The entire process from my first contact with Dave to closing and funding was only 30 days. This included paying off a HERO loan attached to my property taxes.If your looking to finance or refinance, I can’t say enough good things about my team at Pacific Financial Group.Ron DietzmanLake Arrowhead

2021-11-15T21:10:36.461Z

Wonderful customer service. Excellent communication and an uncomplicated way to get a mortgage with help and support for the right deal. All responses were prompt and professional. I worked with both Mike and Lisa, and they were so polite and nice to work with. I will be sure to recommend them to family and friends.

2021-11-05T15:32:49.155Z

Incredibly timely, thorough, and informative process! Jason Blokdyk could not have been more helpful and knowledgeable about the refinance process from start to finish. He went above and beyond to ensure that all my questions were answered. He even was available on the weekend when it was necessary. I highly recommend he and Pacific Financial!

2021-11-02T20:26:23.410Z

My husband and I were thoroughly impressed with all aspects of the service we got from Pacific Financial. The speed of the process was unbelievable. Their thoroughness, transparency and timely communications made the entire lending process as smooth as we have ever experienced. Ernest was incredible and made a normally stressful situation easy. Thank you Pacific Financial!

2021-10-27T15:28:28.177Z

Great service from Alex and Emily. This was the second time I've used Pacific Financial for a refinancing. Will definitely refer any friends and family to them. Thanks again for a super smooth refi.

2021-09-05T17:15:31.066Z

Best financial experience ever!!!!.My family worked with Alex Ortiz and Alejandro Gil to refinance our home.This was the most professional, honest and smooth business transaction we have experienced.Alex made the refinance process comfortable, thoroughly effective, timely communication pertaining to the required documents and was very proactive with following up with all the relevant parties.From the very first inquiry, Alex and Alejandro were super responsive to questions or updates pertaining to the whole process. We highly recommend Pacific Financial to anyone looking for a great refinancing experience. Alex and Alejandro are very professional yet friendly. In addition, Lisa Zagaroli will work very diligently to ensure your documents are correct and complete for the loan submission package.We highly recommend Pacific Financial to anyone who would like to refinance their home and refer them this seamless trustworthy company.

2021-09-04T22:04:56.973Z

Have refinanced twice using Pacific Financial. Highly Recommend Richard Wolfe, he is super responsive, fast and easy to work with. I have recommended him to 3 others that have worked with Richard as well and all three have reported the same type of Outstanding customer service and professionalism with Richard. Highly trusted and would not work with anyone else on any mortgage needs as long as Richard is available to assist. You will be treated right and cannot go wrong with this team.

2021-08-25T23:13:04.205Z

I called Pacific Financial and spoke with Alex Ortiz who did a phenomenal job getting us refinanced. Alex told me we would be finished and funded within one month and thought this would be impossible. But as he said, we began our refinance mid July and funded mid August. Everything went smooth. We had great customer service and their call back respond time was the best I've ever had. Great people to work with.

2021-08-21T04:46:00.155Z

Best re-fi experience yet...My family worked with Richard Wolfe to refinance. This was the most professional, honest and smooth business transaction we have experienced. What a great referral from a trusted family friend. Richard made the refinance process comfortable through effective, timely communication pertaining to the required documents and was very proactive with following up with all the relevant parties. He locked in our good interest rate from the very first inquiry we had and was super responsive to questions or updates pertaining to the whole process. He also had patience; therefore, we highly recommend Richard to anyone looking for a great refinancing experience. He is professional yet friendly, my family has acquired another life-long friend. This re-finance process cut our interest rate in half, helped us renovate our home and saved us money in these tough times. we am actively looking for anyone who needs to refinance their home and refer them this seamless trustworthy company.

2021-08-20T04:29:14.554Z

I cannot begin to tell you how pleased I am to have worked with Alex and Lisa at Pacific Financial. These two bent over backwards to help me on a loan where the seller withdrew and we had to go to another property and they still got it done it done in record time and on a difficult property. Thank you so much for your help.

2021-08-18T03:43:02.742Z

This was my 2nd re-fi with Michele Neal. She was recommended by my close family member and I have, in turn, recommended her to others. I have never heard a negative word about their own experiences. I am grateful to Michele and her team!

2021-08-13T21:00:21.955Z

Working with Alex and the at Pacific Financial was a delight! I've refinanced property before and it's always been a headache and mired with surprises and last minute changes. That wasn't that case with Pacific. From the beginning Alex and team took the time to listen and understand my goals. They didn't jump to conclusions or offer me just any deal. Alex took the time to make the calls and find the best options for the price. Always attentive, responsive and in constant communications until the loan was finalized. You can't get this level of professionalism, expertise or service with a big bank. If you are researching for a partner to help you with a home loan, I highly recommend Pacific Financial.

2021-08-13T17:53:41.685Z

I am grateful to Pacific Financial for making my mortgage refinance possible. Special thanks to Alex Ortiz and Colette Penkal. You were professional, kind and dedicated, I really appreciate your hard work in making this happen for me. I am pleased and highly recommend this company to everyone!

2021-05-19T18:27:35.243Z

My wife and I would like to sincerely thank Richard Wolfe and his staff for making our recent search for the best refinance options for our home a pleasurable experience. We have never experienced the level of communication with any loan provider, as we have had with Richard and his group. Richard spent several hours on the phone providing options answering our questions so we could make an informed decision. I would highly recommend Pacific Financial and Richard Wolfe to meet your loan needs. You’re not just a NUMBER with this gentleman and his group.

2021-05-18T21:55:51.836Z

Richard Wolfe and his team really helped us out through our journey they gave us their time and dedication to get things right and fast thank you so much again