The reviews highlight excellent customer service, with a focus on responsiveness, professionalism, and a strong willingness to educate clients about technology. Many customers appreciate the owner's expertise and ability to simplify complex IT challenges. No significant cons were noted, indicating a consistently positive experience with the service.
5
Apr 08, 2025
Brandon is very patient and professional. He addresses all of your concerns one by one . He is the expert in making order out of chaos! He is worth...
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Brandon is very patient and professional. He addresses all of your concerns one by one . He is the expert in making order out of chaos! He is worth his weight in gold!!
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5
Apr 02, 2025
I highly recommend using Techtrix. Brandon is extremely responsive & reliable. He is personable, kind & very knowledgeable. His customer service is ex...
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I highly recommend using Techtrix. Brandon is extremely responsive & reliable. He is personable, kind & very knowledgeable. His customer service is exceptional. He goes above & beyond to meet & exceed customer expectations.I will definitely continue using Techtrix for all my IT needs.
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5
Mar 12, 2025
A true professional. Talks the talk and walks the walk! Highly recommend for solving your seemingly impossible tech problems and reoccurring issues.
5
Mar 05, 2025
Techtrix has been an amazing find for my business. For years we struggled with IT. Brandon made this task simple for us. Not only was he responsive...
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Techtrix has been an amazing find for my business. For years we struggled with IT. Brandon made this task simple for us. Not only was he responsive but he clearly understood what solutions would work best for my growing business. I would strongly recommend him to others looking for IT and security.
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5
Mar 01, 2025
Branden has been my tech support for 2 years and has been quick to respond to my requests, in-person, video and telecon. His support has been invalua...
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Branden has been my tech support for 2 years and has been quick to respond to my requests, in-person, video and telecon. His support has been invaluable with cyber security, setting up new devices and questions I've had. I trust Brandon and would recommend him if you want the job done securely and confidentially. He's a wealth of knowledge.
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5
Feb 28, 2025
Brandon provides top notch knowledge, expertise and service."
5
Feb 27, 2025
My review is solely on the owner, Brandon Walcott. In my dealings with him I have consistently witnessed a professional, helpful and caring individual...
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My review is solely on the owner, Brandon Walcott. In my dealings with him I have consistently witnessed a professional, helpful and caring individual. His actions have been consistent with his words!
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5
Feb 27, 2025
If you’re looking for an IT company that truly understands customer service, look no further. They don’t just fix issues—they take the time to explain...
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If you’re looking for an IT company that truly understands customer service, look no further. They don’t just fix issues—they take the time to explain things in everyday language, making technology easy to understand. Their team is always professional, responsive, and proactive, constantly looking for ways to improve their services and help businesses stay ahead.From troubleshooting to long-term IT strategy, they go above and beyond to ensure everything runs smoothly. Their communication is top-notch, and they genuinely care about their clients’ success. I highly recommend them to anyone in need of reliable and knowledgeable IT support!
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5
Feb 27, 2025
I'm the owner of another IT company in town and I can attest that Brandon of Techtrix knows IT and Cyber and is a trustworthy business owner. Him and ...
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I'm the owner of another IT company in town and I can attest that Brandon of Techtrix knows IT and Cyber and is a trustworthy business owner. Him and I meet up regularly and he has a wealth of knowledge in IT and business. Definitely has an abundance mindset and servant's heart.
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5
Feb 27, 2025
I was in a complete panic when my laptops started having major issues. I run a small business, and downtime is incredibly costly. Thankfully, I found ...
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I was in a complete panic when my laptops started having major issues. I run a small business, and downtime is incredibly costly. Thankfully, I found Brandon at Techtrix. He was able to quickly diagnose the problems and get everything back up and running. He didn't just fix the issues; he also explained what had happened and how to prevent it in the future, demonstrating a genuine willingness to help. What really stood out was his generosity. He went above and beyond to ensure I understood everything and was comfortable with the solutions. Brandon is incredibly knowledgeable, professional, and responsive. I highly recommend Techtrix to anyone needing reliable IT support.
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5
Feb 27, 2025
Great attention to detail and great communication. And he actually cares about his clients and providing outstanding service! I highly recommend!!!
5
Feb 27, 2025
Brandon always patient working with elderly customers and took extra time explaining technical options to help decision making.
5
Feb 27, 2025
Brandon is so amazing, and always willing to work with your schedule! He is very detail oriented and knowledgeable. Will definitely use again
5
Feb 27, 2025
Very knowledgeable and professional. Genuinely wants to keep our businesses safe.
5
Feb 27, 2025
Very knowledgeable and professional. Genuinely wants to keep our businesses safe. Brandon is the best!
5
Feb 26, 2025
Amazing quality, very professional and confident on the service. Techtrix find an easy way to explain so you understand Technology.
5
Feb 26, 2025
Brandon’s approach to technology and how best to use it with one’s business is thorough and efficient. He’s one extremely capable and knowledgeable p...
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Brandon’s approach to technology and how best to use it with one’s business is thorough and efficient. He’s one extremely capable and knowledgeable pro in his field.
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5
Feb 25, 2025
I have the pleasure of calling Brandon, the owner of Techtrix, a friend. Everyone that meets him will be impressed by his expertise and positive energ...
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I have the pleasure of calling Brandon, the owner of Techtrix, a friend. Everyone that meets him will be impressed by his expertise and positive energy. He's a true believer in the abundance mindset and clearly passionate about helping businesses succeed with technology. I highly recommend connecting with him if you're looking for an IT partner.
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