Dryer Vent Superheroes of Albuquerque
2026-02-22T04:04:45.916Z
This company is great! It was easy to schedule an appointment online. They confirmed the appointment right away and texted me they would be 5 minutes late. The truck pulled up just as they had projected.The technician, Javier, introduced himself before coming into our house. He explained what he would be doing before he started. He was very professional and very personable. I took him to the laundry room, showed him the vent, took him outside to see where the vent exits then left him to do his job.A few minutes later he came to me with his tablet and showed pictures of the vent tubing. It was crimped against the vent with barely any room for air to be exhausted. This must have happened recently as it's only been the past few months that the dryer has taken hours to complete a load of laundry.Javier explained that the original exhaust hose was plastic and aluminum. It was also way too long for the distance to the vent which is just a couple of feet. The vent used at the time of installation was at least a couple of yards. He showed me there were holes worn in the vent hose and lint all over the area behind the dryer. I went with his recommendation to replace it with a much shorter and sturdier all aluminum tube. I also went with his recommendation to replace the rubber water hose for steam in the dryer with a metal one that should not deteriorate over time. I was never given a hard sell or made to feel I would make the wrong decision.While Javier was working, Peter, who owns the franchise came over to assist. I have to say, I appreciated his consciousness. He let his employee be the one who worked with me and never interfered with his explanations of recommendations or cost.This was yesterday. Today, we did laundry. The laundry room was clean. Everything was in order. The dryer worked as well as it did when it was first installed many years ago.This was money well spent. It was a good experience working with them. I would gladly recommend them to anyone with dryer vent issues.