Elevate Insulation
2026-11-01T20:58:57.531Z
Despite my overall review score, I felt that Elevate Insulation did a good job sealing my attic. I've been sitting on this review for months because I didn't want to be too reactionary. I have a house that was initially built in the late 1980's and Oregon was incentivizing us to update and seal our attics. I took advantage of the State's help, modest though it was, and I was connected with Elevate to execute the contract. They came to the house on time and worked diligently for several hours, conducting a pre- and post-pressure test. When I initially contracted with Elevate, I was offered to finance or pay for the service -- I opted for the latter, offering my credit card at the end of the service. I was absolutely STUNNED when I was presented with a proposed tip that was THOUSANDS OF DOLLARS (20%). This is not something that would have happened if I had financed my install as I would not have had to make any payment at the time of service. This led me to feel targeted because I was paying cash versus financing. After sitting on this for several days I reached out to the State of Oregon representative, who was just as confused and surprised as I was by my experience. I then called Elevate to complain. I was informed that the tip function was indeed an "option" that was enabled but was notified that it should not have been presented the way that it was. Interestingly, one of the employees at my home shared with me how they were working six days a week and were hitting overtime by Wednesday. So they were being well-reimbursed and expected astronomical tips on the side. This experienced has resulted in a bitter taste in my mouth and underscores the fundamental problem of over-tipping, especially with professionals that are already well-reimbursed. Despite their good work, I would struggle to recommend Elevate.