2026-11-10T01:47:55.952Z

Using the water softener has improved showering and washing. So far the product is working with no problems. Happy with it

2026-11-06T00:29:36.530Z

Great service, quick and easy. 10/10 experience!

2026-08-15T14:38:42.000Z

Great service ! Done in one day !Already feeling the difference in our water, specially in our skin ! If you are thinking on installing a water softener system in your home, this is the place to go! You won’t regret it!

2026-06-30T00:47:33.673Z

Josh was professional and very knowledgable in servicing our water softener. He did not have any hidden costs or tried to sell what was not required.

2026-06-14T01:26:43.830Z

My Westinghouse water softener system was installed around March 24, 2026. It has been a great experience so far! Josh was very knowledgeable on how the system works and answered all of our questions and concerns. He wasn’t too pushy and explained how this was a lifetime warranty product. This gave me security in knowing they will be there if i have any problems. You will notice a difference immediately! I’ve noticed a change in my skin and hair. My skin is softer and hair doesn’t become dry as much especially when using their shampoo and face/body products. We have definitely used less dish soap in the kitchen and as well as laundry detergent. Their products have extended the use of everyday soaps our household uses. We have NOT purchased any bottled water! The osmosis system is the only water we drink. I don’t have to yell “who’s water bottle is this?!” We use Nalgene bottles and fill them with the osmosis water. We don’t have numerous water bottles around the house and have eliminated the amount of bottles in the trash. Installation was completed in a timely manner and the gentleman was nice and made it look nice in our garage. There is no soap scum to clean! The absolutely only issue that bothers us is the noise the system makes when it’s processing the water or salt. We can hear it from our bedroom while it’s in the garage. It only happens maybe every week and a half or two. Other than that we love our system and would highly recommend to others.

2026-05-07T15:25:23.823Z

He was very clear on what he was going to do and how much it was going to be. He did up sale me and advised exactly on what I needed. The hard water crust is coming off of my shower heads and little by little im getting pressure back.

2026-02-17T19:26:11.948Z

Josh was great with communication throughout the whole process and great quality product!

2026-02-08T05:26:31.959Z

Josh and his team is amazing our system works amazing and the team is always a phone call away

2025-12-06T13:19:12.310Z

Josh was excellent in explaining the whole water softening system and made sure everything was done right. Would recommend to others if you’re looking into improving the water in your home. And we can already tell the difference!

2025-12-05T15:43:31.181Z

If you are looking for a water softening system for your home, please do yourself a favor and give them a call. Great customer service, and fast professional installation. Josh is very knowledgeable and will answer all your questions. Again do yourself a favor, and you will feel the diffrence in the water instantly. BRAVO

2025-11-25T04:14:39.142Z

I wasn’t aware of hard water but knew something wasn’t right with it. When Josh showed me the difference with soft water, I was sold. The system is great and the reverse osmosis filter is a game changer for drinking water!

2025-09-12T18:56:51.420Z

2025-08-08T06:10:39.113Z

This water system is definitely a game changer! We had it for almost year now and I can now say that this is one of the best decision and purchase that we made. Thank you Josh for being patient and for taking time to answer all my questions. Highly recommended!

2025-08-08T02:06:40.890Z

Excellent Service and a great product. Josh was very professional and answered all my questions. Thank you, I’m looking forward to soft water!!!

2025-06-25T12:20:59.530Z

The system is amazing, and the soaps that come with it. Josh was great at explaining how the reverse osmosis works and how the filtration system throughout the house works. He even throughly explains what the filtration system does and what it’s for.

2025-06-12T02:01:17.128Z

I haven’t bought anything yet from Josh, but he came out and diagnosed an issue I was having with my water and was very knowledgeable and helpful. He has a passion to make sure every home has good water, free from contaminants. I heartily recommend you call him - water is fundamental.

2025-05-21T00:45:17.900Z

Josh was very professional and informative. Not pushy on the product and was willing to explain everything to avoid confusion and buyers remorse. Once agreed upon, install was prompt, clean and professional. The installer was knowledgeable and was willing to go above and beyond to make me happy with install and product. Josh went above and beyond and continues to follow up and check up on system and water quality 👌. Totally recommend the system and buying from Joshua Buenrostro. Very happy customer and enjoy my water system. Saving money and drinking quality water! Thanks Josh!

2025-05-13T00:52:28.971Z

Excellent customer service from start to finish! We are very pleased with the quick installation and the water softer system itself is a game changer. We have well water and the results were impressive. Bye bye hard water!!

2025-05-10T21:23:05.294Z

I'm really loving my new water softener! The difference is noticeable right away - my skin feels softer, my hair looks healthier, and my dishes are sparkling clean. Installation was a breeze, and the system itself is quiet and efficient. No more soap scum buildup or mineral deposits! Highly recommend this water softener to anyone looking to upgrade their water quality.

2025-04-14T00:34:57.128Z

My new soft water system is working great, can definitely feel the difference, the water in my home just feels cleaner and smoother, I also had the reverse osmosis water filter system added, this water taste even better than most bottled water, would definitely recommend. The service was fast and install took practically no time at all. Josh provided excellent service and really explained everything in detail before I made this great choice. I highly recommend everyone give this an opportunity, not only does this provide longevity to house hold appliances, but it also provides great health benefits........Thank you Josh for the great service and thank you for the time you took in introducing me and my family to this, we greatly appreciate it.

2025-03-13T00:02:42.936Z

Josh and the team were great at showing and explaining the water system and installation was professional quick and efficient, so excited to have this for my family

2025-02-15T00:39:00.448Z

The team was awesome. The hard water we were experiencing here in Del Rio was causing issue for my wife and children. Completely gone is the white residue and smell from our tap water. Even our clothes are coming out of the washer smelling better and softer. We had a small issue during the install, but Josh and company made it right with out question. Highly recommend for all.

2025-02-08T17:48:19.815Z

This was such an easy decision for our family. We’ve already noticed a huge difference in the quality of our water. Both the water softener and drinking water filter have been great. Josh was knowledgeable and great to work with. Josh is very passionate in what he does, he didn’t push us into something we weren’t ready for.In addition, as someone who is always searching for healthier alternatives for my family, the soap bundle was also an easy yes.If you’re interested in improving the quality of your water, Josh is your guy!

2025-02-06T23:19:28.404Z

Josh is very knowledgeable and always available for any questions we may have. He tested our water and even showed us the inside of one of the pipes used to deliver tap water to our home. The water tastes great, doesn’t leave hard water stains, and we have noticed softer, smoother skin. One of the better investments for our home for sure.

2025-02-06T23:15:53.832Z

We love our water softener, Josh gave great customer service always there when I have a question. Goes out of his way to make sure we are happy.

2025-02-03T22:52:02.144Z

Josh was extremely helpful and informative without ever pushing me into something I did not need. If you have any doubts or concerns he will help you with anything and get the setup taken care of quickly. System is running smoothly since day one and noticeably better water, one of the better investments for any home.

2025-02-03T19:01:43.010Z

If you are interested in soft water definitely give Theory Water a call. The entire process was informative and seamless. There was no wait time at all. My water softener system was installed the next day. They ensured all my questions were answered as well as making sure everything was working properly. This is definitely a great investment and you can tell the difference immediately.

2025-01-25T19:35:03.791Z

Josh, Orlando, and Joe were great. Josh was able to explain in detail what hard water is, how he measured it and how the entire water softener works. He also added in an alkaline water filter. His installation team Orlando and Joe were also great, they definitely knew what they were doing and did a great job on the under the sink system and garage system.

2025-01-17T15:39:12.638Z

We love our water softener! Thanks Josh and team. You guys did an awesome job. Will definitely recommend them.

2025-01-06T23:12:05.552Z

Great service, very timely and convenient. All the reason you need is in the demonstration to show the hardness of your house’s water. Price is also very affordable.