2026-05-05T00:55:35.461Z

Working with Lisa Zeigler from Personal Healthcare Concierge made a difficult and emotional process so much more manageable. From the very beginning, she brought a rare combination of deep industry knowledge, thoughtful insight, and genuine compassion.Finding the right nursing home for my dad felt overwhelming, but Lisa guided us every step of the way. She took the time to understand our situation, answered every question with patience and clarity, and offered recommendations that reflected both her expertise and her sincere care for our family.What stood out most was her kindness—she never made us feel rushed or pressured, and she approached every conversation with empathy and respect. It’s clear that she truly cares about the people she helps.I’m incredibly grateful for her support and would wholeheartedly recommend Lisa to anyone navigating senior care decisions. She made a challenging time feel a lot less daunting.

2026-03-26T21:09:30.150Z

Lisa Ziegler of PHC (Personal Healthcare Concierge) was retained to help my sister who was residing in assisted living and later in a long-term care facility where she passed away.Lisa was a godsend in looking after my sister's needs from helping her get her hearing aids working to providing comfort to her however she could. Almost every time she visited my sister Lisa would bring a vanilla milkshake because my sister enjoyed them so much.Lisa's experience was paramount in her knowledge of the facilities, administrators and nurses and that enabled my sister to get the best care she could. Her main focus was to make sure my sister was attended to; whatever her needs were and she always made that happen.I will be forever indebted to her and her genuine caring service. She was always there when I could not be. For this review if I could give her more than five stars, I certainly would!

2026-03-25T16:06:25.664Z

Great customer service with all parties going to Assisted Living.

2026-03-25T15:58:20.181Z

Very attentive and persistent. Would recommend Lisa to anyone looking for care for a senior

2026-03-25T15:26:01.989Z

This lady does a fantastic job. Very thorough, professional, caring person. Highly recommend her services.

2026-03-01T18:54:59.506Z

Lisa was an amazing support for our family as we worked to place my father-in-law into a facility. Her knowledge and ability to navigate a system that can be challenging and scary is unmatched. She was able to address issues that we didn’t even realize were needed such as pharmacy reviews (it turned out the rehab facility he was at was over medicating him), nutrition, and making sure his basic needs were being met.Lisa not only joined calls with facility administration and staff, she was also willing to tour facilities with us, researching pricing for our preferred facilities before application, do the heavy lifting to submit applications and also had great referrals for estate planning.Unfortunately, he was placed on hospice but Lisa helped my in-laws understand the benefits of additional care and her support helped my mother-in-law feel better about starting hospice which made a huge difference in his care.If you’re considering placing a loved one in a facility, you won’t regret utilizing Lisa. She doesn’t quit until you’re happy and confident that your loved one is in the best place. Thank you Lisa for all you did for us!

2026-02-27T20:31:17.592Z

Lisa Zeigler is without a doubt one of the most caring, helpful and professional people I have ever worked with. When my family was in a very, very stressful situation, trying to find a place for not one but two of our relatives to be transferred to when they were released from the hospital, she helped with the referrals that needed to be sent, she helped us find a place that was acceptable for us. She went with us on a tour of the place and answered every question we had about what our next steps were and how the system worked with and without Medicaid. I would recommend her wholeheartedly for anyone who has a relative that needs to be placed in some sort of facility either for temporary or for permanent living.

2026-02-27T18:24:28.820Z

Lisa was wonderful and so helpful advocating for a friend of mine. Her response was immediate with a detailed follow-up. Lisa is kind, knowledgeable, and truly cares. I highly recommend her as a patient and family advocate while working through the complex medical system.