4.80
275 reviews
AI Summary
The reviews highlight a strong emphasis on professionalism, knowledge, and excellent customer service, with many customers praising the technicians' communication and thoroughness. However, one review warns about high charges and perceived overbilling practices, suggesting caution regarding pricing. Overall, the service is generally well-received, with many customers expressing a willingness to return for future needs.
5
Incredibly professional and pleasantly surprised! Recently installed shower valve/cartridge was installed upside down. Other estimate was for $650 j... More
Incredibly professional and pleasantly surprised! Recently installed shower valve/cartridge was installed upside down. Other estimate was for $650 just for labor. MasterTex technician found the problem and didn’t want to charge me - seriously. Tipped him well and will keep them on my quick dial. You need to do the same. Less
5
They did a great job replacing home front yard water service line. Austin was super helpful and his team worked very efficiently.
5
I truly can’t say enough good things about Mastertech Plumbing.They showed up late at night for an emergency at my small business and immediately unde... More
I truly can’t say enough good things about Mastertech Plumbing.They showed up late at night for an emergency at my small business and immediately understood the urgency. I didn’t have to explain how stressed I was—they just got it. They were honest, professional, and most importantly, compassionate.They took the time to make sure I understood the issue and reassured me they wouldn’t leave until the problem was fixed so I could open the next day. That level of care is rare—especially for small businesses like mine, where every day counts.Thanks to them, we were able to open our doors the next morning and continue serving our community.I would refer them a thousand times over. If you’re looking for a trustworthy, reliable, and genuinely caring plumbing company—this is it. Less
5
The tech kept me informed on arrival times, pricing and expected completion time. He was extremely informative on what was needed. Pricing was very fa... More
The tech kept me informed on arrival times, pricing and expected completion time. He was extremely informative on what was needed. Pricing was very fair and affordable. Fast service. I will use this company in the future. Less
5
Amazing white glove treatment. From scheduling the appointment to Austin arriving early, resolved issue, and provided recommendations. Price is fair ... More
Amazing white glove treatment. From scheduling the appointment to Austin arriving early, resolved issue, and provided recommendations. Price is fair and service is outstanding. Great experience! Less
5
Five Stars! ⭐️VERY THANKFUL for MasterTex Home Services. They came to the rescue when our toilet stopped flushing this morning—turns out my little gir... More
Five Stars! ⭐️VERY THANKFUL for MasterTex Home Services. They came to the rescue when our toilet stopped flushing this morning—turns out my little girl had put something down there she shouldn’t have (kids, right?). The team was quick to respond, super clean and respectful of our space, and incredibly efficient. They fixed the issue fast and were so kind and professional throughout the whole process. Easily the best service experience we’ve had. Highly recommend! Less
5
I don't normally post reviews, but I couldn't pass up the opportunity. We needed our hot water heater replaced and Moe at MasterTex was awesome! Moe w... More
I don't normally post reviews, but I couldn't pass up the opportunity. We needed our hot water heater replaced and Moe at MasterTex was awesome! Moe was very polite and professional and he even cleaned up after everything was done! If you have any plumbing needs please call MasterTex for needs! Less
5
Clint and Nathan are amazing!! We had a small leak in the garage and they came out here and gave us a FREE quote and we were able to have them fix the... More
Clint and Nathan are amazing!! We had a small leak in the garage and they came out here and gave us a FREE quote and we were able to have them fix the leak in no time. They gave me a very decent price as well. I pray that the Lord bless them and keep them safe!! Way to go Clint and Nathan!! Thank you, Joy Less