Friendly, knowledgeable staff, fast and effective vacuum repairs and helpful customer service; however, some customers note occasional inconsistencies with warranty handling, follow‑up on orders or replacement parts, and limited hours/availability.
Imperial Vacuum - Springfield
5
5
1
Kathy Leishing
2026-10-29T20:16:53.574Z
5
Oct 29, 2026
Imperial Vacuum - Springfield
5
5
1
Beth Sutton
2026-10-26T21:11:56.377Z
Zachary helped us choose a vacuum that we could get the most use with. Showed us how everything worked and loaded it into our car. We have been well pleased with our Riccar.
5
Oct 26, 2026
Zachary helped us choose a vacuum that we could get the most use with. Showed us how everything worked and loaded it into our car. We have been well p... More
Imperial Vacuum - Springfield
5
5
1
Terry Shelton
2026-10-24T17:41:07.599Z
5
Oct 24, 2026
Imperial Vacuum - Springfield
5
5
1
Linda Arnold
2026-10-21T17:44:01.725Z
If you want exceptional service with a smile come here to get your vacuum fixed!!!!! The best!!
5
Oct 21, 2026
If you want exceptional service with a smile come here to get your vacuum fixed!!!!! The best!!
Imperial Vacuum - Springfield
5
5
1
Kelli Lewis
2026-09-30T14:53:20.751Z
Very pleased with the customer service I received today. I will return for any vacuum services I need in the future.
5
Sep 30, 2026
Very pleased with the customer service I received today. I will return for any vacuum services I need in the future.