2026-11-01T23:44:29.163Z

Jackson and the crew from Black Optix Tint Nashville are the BEST! Very quick, accurate, tinting of my windows on my car. Superior service and superior results. And at a very competitive prices to boot. Excellent two way communications all the way from quote to follow-up on service! Highly recommend!.

2026-11-01T19:43:36.272Z

2026-11-01T17:46:20.720Z

Great job! Reasonably priced, fast, and professional. I couldn't be happier with the money spent, and my ride looks amazing!

2026-11-01T17:30:02.135Z

Black Optix is Amazing! They were efficient and kind from the beginning of the service to the end. I'm hooked and will be using them on all my cars. Thank you!

2026-10-12T15:20:20.961Z

I paid $900.30 to have my Q3 tinted. My issue is not that something went wrong. Mistakes happen. My issue is how many times I had to return to get the job done correctly, and how the owner responded when the final problem was caused by something his own associate failed to catch during the first three visits.Here’s what happened:Visit 1: Quote and options.Visit 2: Installation. The associate ran out of film for the back half of the sunroof, so I had to return.Visit 3: He finished the sunroof, but I also pointed out bubbling on the windshield. He said I needed another appointment because correcting it would take longer.Visit 4: I returned for the windshield. That is when the associate told me my windshield was already tinted, meaning he had installed their new film over the old film during Visit 2. He had three opportunities to notice this before my fourth visit. He admitted he had missed it, then told me I needed to pay another $50 to remove it.I had already paid a $150 removal fee. My receipt does not state that the windshield was excluded. How is a customer supposed to know that?Why should the customer absorb the consequences of a mistake the business had multiple opportunities to catch?After $900 and repeated appointments, I think the reasonable response from the owner, Will, would have been: “Sorry we didn’t catch this earlier and that you’ve had to return again. We’ll waive the additional $50 removal fee and make this right.”That would have resolved the issue for me.Instead, Will told me: “Sir you are beyond out of line,” and “Go ahead and post a review and the public can see how ridiculous this is.”So here we are. I’ll give the public the facts and let them decide.To be completely transparent, Will did refund the windshield portion of the job. But that did not resolve the issue because I hired them to remove the old film and install their new film so the entire vehicle would be consistent. Refunding only the windshield left me without the completed job I originally paid for.Had I not returned because of the bubbling, I would have been driving around with new tint installed over old tint without even knowing it.So the question remains: why should I have to pay even more to correct something they failed to identify during the first three visits?I also want to disclose my own language because I expect it to appear in the owner’s response. After Will told me I was “beyond out of line,” I told him that a negative review would cost his business more than the $50 his associate was asking me to pay. I also told him he could resolve the situation or refund all of my money before I wrote negative reviews about my experience.I stand by the underlying point, and customers can judge that exchange for themselves. I am not hiding it.Businesses make mistakes. What tells me far more about a business is what happens after the mistake is discovered.Put yourself in my position:• You paid $900.• The shop couldn’t finish the job because it ran out of material.• You came back.• You found a problem with the windshield and needed another appointment.• You came back again.• On the fourth visit, the associate admitted he had missed the existing tint and now wanted another $50 to correct it.As a customer, how would you feel if a business effectively told you, “We missed this earlier, but now you need to pay us $50 more to deal with it”?For me, that is where an understandable mistake became poor customer service.Prospective customers: you decide whether you want to put your money and time in their hands.If Will refunds me for the full job that should have been completed correctly from the beginning, I will remove this review entirely, and you have my word.Otherwise, this review will remain as an accurate account of my experience.The part I find most remarkable is that all of this could have been resolved with an apology, ownership of the mistake, and a waived $50 fee.

2026-10-10T18:44:49.898Z

Want fast, efficient, reasonable pricing for the great quality of work? Go here. And the customer service and waiting area was great as well. Thank you for the great job.

2026-10-05T04:27:20.630Z

I must say, I am pleased with the outcome of the tint job. The tint tech was kind and knowledgeable. The waiting area was clean & cozy. The tint job didn't take all day. I do recommend this company for your tinting needs.😉✌🏾

2026-09-29T21:53:39.281Z

2026-09-20T15:02:57.795Z

Very good service from Jackson. The work was done well and in a timely manner. Easy to make an appointment on line.I would recommend this place. So far, very happy.

2026-08-13T17:05:02.287Z

Called on the phone and asked if they had room for me that day, the man on the phone said yes and told me it was $250 for the rear, front, and side windows. He told me that it takes 2 or less hours to complete the job. Arrived at the place after booking online and they said that I wasn’t on the schedule that day. Manager was very rude and didn’t make it seem like he wanted the business at all. In person he said it was actually 250 for the sides and rear and an extra 175 for the front windshield, he also stated that it was 3 hours for the job to be completed. Fast forward 4.5 hours and the employees tell me that they haven’t been trained on how to do the back windshield so I left with only the side windows, was a bunch of residue on the inside and outside of my car and all over the exterior paint. Would not recommend at all, manager was rude, employees were nice but management needs to schedule people that know how to do the services they sell. These people are not what they seem to be online.

2026-07-19T00:36:05.006Z

Transparent, friendly, and knowledgeable about the law 🏆

2026-06-22T20:43:15.568Z

Cheap tint, when car is done it’s all brown then tint failed after a couple months

2026-06-13T18:34:59.318Z

Unethical pricing and poor customer service before any work was even done.A friend recommended this shop after having his Civic roof wrapped for $300. When I called for a quote to wrap the roof on my Prius, I was quoted $650—more than double the price. I asked for an explanation of the difference, but instead of providing a clear breakdown, I was simply told that it was a “bigger roof.”The conversation became frustrating because the representative was dismissive and came across as arrogant rather than taking the time to explain the pricing. I understand that different vehicles may require different amounts of material and labor, but customers deserve a professional and transparent explanation when there is such a significant price difference.The quality of their work may be good, but first impressions matter. Based on my experience, their communication, professionalism, and sales approach left a lot to be desired.

2026-06-11T14:13:14.000Z

They fixed a tint that another company did. They were so kind. My windows look great! I highly recommend them and wish I would have came here first! I have already started telling people about them!

2026-06-02T16:08:24.024Z

Wonderful! Getting windows tinted is a commitment, but Jackson made me comfortable and took such great care of me and now my car is happy too. The price was low compared to other places. Service was quick and my windows look perfect! Please check them out!!

2026-05-21T21:50:03.505Z

2026-05-06T19:19:13.021Z

2026-04-16T22:08:08.961Z

They did amazing job. But I feel like the factory tint on the rear windows is really extremely light compared to the front windows from the inside. But over all they did amazing job on my windshield and front 2 window. I should just had all the windows tinted to match instead of trying to match factory. Didn’t realize that wouldn’t match. Not sure how to get it fixed to match.

2026-04-09T19:21:06.781Z

Fair prices and same day installation. Definitely recommend

2026-03-31T15:14:48.594Z

Great customer service and great work. I will bring all my vehicles here.

2026-03-20T16:38:15.129Z

Flawless work, great prices, nice shop and comfortable waiting area.Deal with confidence.

2026-03-04T18:13:19.693Z

2026-03-01T18:02:00.244Z

The guys did an amazing job on my windows and explaining the different kind of tints that were available.

2026-02-28T19:09:10.190Z

They did a great job honored the $199 tint special for my truck and had me in and out with in an hour! I’ll be back thx Black Optix

2026-02-28T17:52:49.228Z

🤩🤩🤩🤩🤩5 Stars! Super fast service! Thank you guys again for your awesome service! Will most definitely be recommending your services to others as well! If you needed a review to give you honest feedback this is the one, don’t search any other tiny company I’m telling you this is the place to go hands down.! 199 special is real no gimmicks.!! GO TO BLACK OPTIX TINT!!Thank you guys so much.!!!🙏🏾👍🏾

2026-02-26T18:30:29.791Z

Great people and really good tint

2026-02-09T17:01:56.822Z

2026-01-21T04:01:53.850Z

Technician did an excellent job removing the 17 year old tint and applying new tint. Job looks amazing! Management refunded my reservation fee when it was not applied to the invoice! Will use again!

2026-01-20T11:49:28.937Z

2026-01-18T16:47:38.047Z

Had a great experience here. They did a great job and there was a nice waiting room.