Black Optix Tint Nashville
2026-06-13T18:34:59.318Z
Unethical pricing and poor customer service before any work was even done.A friend recommended this shop after having his Civic roof wrapped for $300. When I called for a quote to wrap the roof on my Prius, I was quoted $650—more than double the price. I asked for an explanation of the difference, but instead of providing a clear breakdown, I was simply told that it was a “bigger roof.”The conversation became frustrating because the representative was dismissive and came across as arrogant rather than taking the time to explain the pricing. I understand that different vehicles may require different amounts of material and labor, but customers deserve a professional and transparent explanation when there is such a significant price difference.The quality of their work may be good, but first impressions matter. Based on my experience, their communication, professionalism, and sales approach left a lot to be desired.