2026-09-25T19:30:20.894Z

The teck was very knowledgeable and very helpful and friendly. He explained everything that was going on. I like to know what is going on with my units. I’m happy that I’m dealing with your company.

2026-09-22T13:56:41.475Z

Service in quick response after our support. John was great.

2026-09-18T19:38:05.557Z

Moreau put my Ac in new. I have used them for over 10 years. Today my AC went out and they sent someone over to look at it within an hour of my call. Now that is what I call excellent service.

2026-09-07T21:28:32.892Z

I called on Labor Day and got the young man who had holiday duty and he came and fixed my air conditioner. He was great and checked everything to determine the problem. He actually had the thermostat in his truck. I am so grateful because I am 80 years old and New Orleans heat is HOT! I will call again because I know you truly do a great job!

2026-09-04T14:56:21.595Z

Great response and service! Highly recommend! Best customer care we’ve ever had.

2026-09-04T14:33:28.131Z

Clean, honest and very knowledgeable. I've done lots of work with moreaus both commercially and residential. Stop looking around these guys do a great job.

2026-08-27T21:25:57.331Z

Always on time, friendly, professional, and keeps us informed on any issues!

2026-08-20T23:26:44.671Z

Our experience with Moreau Thermal Services was truly 10/10! We received quotes from multiple companies before choosing them, and their professionalism stood out immediately.First, their quote included a detailed breakdown of every service, each part being installed or removed, labor, materials (down to the caulk).Replacing an entire indoor and outdoor unit is a major expense so we really appreciated being able to see exactly what we were paying for.They also sent our quote the same day we requested it and didn’t send just one. They provided four different options at varying price points allowing us to choose what worked best for our home and family without feeling pressured.Everyone we encountered was extremely knowledgeable, helpful, and patient. From the sales team to the technicians completing the installation. They took the time to answer every question and made sure we felt comfortable with each decision. They genuinely cared that our family was sitting in the heat and worked quickly to help us.The actual service was just as impressive. The technicians arrived on time and at the exact time we were told they would be there. Hallelujah! 🙌🏼 After introducing themselves, they informed us that they had brought two window units for us to use while the work was being completed. That thoughtful gesture spoke volumes!We put one of the window units in our one year old daughter’s room and just like that, she was able to sleep comfortably in her own bed again! Which also meant my bed wasn’t nearly as crowded or hot anymore! 😂 They solved a problem they didn’t even realize we were having, all while working quickly to get our new system running.Both technicians were knowledgeable, communicative, clean, and respectful of our home. Any issue that came up was presented along with a solution, and they cleaned up after themselves throughout the installation and once the job was finished. They were even pet friendly which was another huge plus!From the transparency of the quotes to the thoughtfulness and quality of the installation, Moreau Thermal Services exceeded our expectations. They made an expensive and stressful situation feel easy and manageable. I cannot recommend them enough!

2026-08-19T04:13:47.158Z

Moreau’s always takes care of me. They are like family.

2026-08-17T18:12:03.477Z

Awesome customer service and very knowledgeable.