Jomo Pool Service
2026-08-21T16:30:19.548Z
My experience with Jomo Pool Services was extremely disappointing. When I initially contacted them, I requested the same service schedule and pricing they provided to a neighbor down the street. Which was $120 per month for weekly cleaning. They initially refused. They said they could only do $130 andit had to.be paid twice a month. Then called back later and said they could honor..but only agreed to clean the pool once a month.As a new pool owner, I relied on them to provide guidance and communicate any problems. Unfortunately, that did not happen. After some visits, the pool still appeared dirty despite receiving a standard report stating that it had been serviced.On one occasion, their technician took and submitted a picture clearly showing that the pool water was green, yet the report did not acknowledge the condition or recommend any action.The most serious issue involved my pool pump. They later admitted that they had noticed a problem with the pump during a previous visit, but they never notified me or documented it in the service report. By the time I discovered the issue myself, the spa was green and the pool was also turning green. When I contacted the company, they wanted to charge me an additional $85 to return and diagnose a problem they had already observed but failed to report.I expected a professional pool service to alert me promptly when equipment was not working—especially when it could lead to further damage or unsafe water conditions. Instead, I continued receiving routine reports suggesting everything was fine.Based on the poor communication, questionable service reports, and lack of concern for my property, I cannot recommend Jomo Pool Services. I did not feel that my business was valued, and I would not use this company again.