The reviews highlight a strong commitment to customer service, emphasizing responsiveness, thoroughness, and professionalism from the team. Customers appreciate the friendly, knowledgeable staff and quick response times, particularly during emergencies. There are no notable cons mentioned, indicating a generally positive experience with the service provided.
5
Apr 01, 2025
Very professional very hard workers. Did an amazing job. Took care of everything they did demolition cleanup treated my walls. Did an amazing job high...
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Very professional very hard workers. Did an amazing job. Took care of everything they did demolition cleanup treated my walls. Did an amazing job highly recommend them to anybody that has any restoration issues.
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5
Apr 01, 2025
5
Apr 01, 2025
Very professional and hardworking company!!
5
Mar 24, 2025
Great company family owned the whole crew treats you with respect.if something else ever happens I will be using River City again
5
Mar 08, 2025
Look I've been at my job for 10 yrs. If you look up my name Michael H on google you'll find that my customers are the most important part of my job. S...
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Look I've been at my job for 10 yrs. If you look up my name Michael H on google you'll find that my customers are the most important part of my job. Sorry I didn't get all their names, but I can tell you that this company understands the VALUE of CUSTOMER SERVICE. They where here in 30 min to give me an estimate. Two hours later they were here to do the job. And it was a challenge. They rose above it and conquered it.They where done with the whole job in three hours. I normally don't do reviews, but I couldn't let this one go. Adam and his wife and his crew members are a testimony to how a company should conduct business. They did a PHENOMENAL jod in my home. If you EVER need Restoration or simply a clean up this is who you should call. I'LL ALWAYS CALL RIVER CITY RESTORE FOR ALL MY RESTORATION NEEDS. THANK YOU GUYS FOR YOUR HARD WORK.10 OUT OF FIVE STARS. ADAM AND FAMILY YOU'VE MADE NOT ONLY A LIFE TIME CUSTOMER BUT HOPEFULLY A LIFE TIME FRIEND.
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5
Mar 07, 2025
Adam & Candace were an easy choice to hire for our mold problem, because after they did their inspection and spent time walking us through our options...
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Adam & Candace were an easy choice to hire for our mold problem, because after they did their inspection and spent time walking us through our options, they so impressed us with their knowledge and experience and left us feeling as if they have been old friends. Trusted to have our best interests and explaining new options as the project progressed.
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5
Feb 25, 2025
Great company, great workers, get work done fast and clean,
5
Feb 25, 2025
Great company to work with. Customer service was outstanding. Thank you Adam
5
Feb 25, 2025
Adam and Candis are amazing people. They are trustworthy and do a great job. Highly recommend!
5
Feb 18, 2025
Awesome people to work with!!
5
Feb 08, 2025
These are the most trustworthy people I've ever met if you want fair service and people that will really care about you and your home you can trust th...
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These are the most trustworthy people I've ever met if you want fair service and people that will really care about you and your home you can trust the family at River City Retore.
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5
Jan 30, 2025
Great people, hard workers!
5
Jan 30, 2025
Adam and Candis were at our house within an hour of my call. They are very nice and know what they are doing. I highly recommend River City Restore!
5
Jan 30, 2025
River City Restore is a fantastic company. The owners and employees are all very professional, knowledgeable & considerate. I highly recommend this c...
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River City Restore is a fantastic company. The owners and employees are all very professional, knowledgeable & considerate. I highly recommend this company!
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5
Jan 10, 2025
We nice people. Very excellent work. They are there when you need them. They take of more then you think they would. I could call and ask many ques...
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We nice people. Very excellent work. They are there when you need them. They take of more then you think they would. I could call and ask many questions.If you have an emergency I would use them over other companies.
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5
Jan 09, 2025
Adam went above and beyond in helping me deal with my basement mold. He even came over with a air purifier scrubber on a Sunday and let it run for me ...
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Adam went above and beyond in helping me deal with my basement mold. He even came over with a air purifier scrubber on a Sunday and let it run for me before he came back on Tuesday and fix the problem. Highly recommended
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5
Jan 06, 2025
This business knows what they're doing! Very professional, knowledgeable crew, and quality work at a great price. Couldn't recommend them more! Defini...
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This business knows what they're doing! Very professional, knowledgeable crew, and quality work at a great price. Couldn't recommend them more! Definitely the best around
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5
Dec 28, 2024
After calling 2 other local restoration company's and being told no one can help me out river City Restore was my third call and they were out within ...
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After calling 2 other local restoration company's and being told no one can help me out river City Restore was my third call and they were out within the an hr of my call and did a great job they even helped me file the claim with my insurance company
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5
Dec 27, 2024
Candis and Adam are the absolute best to work with. They are genuine, kind and caring people. With the damage our home suffered and all of the emoti...
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Candis and Adam are the absolute best to work with. They are genuine, kind and caring people. With the damage our home suffered and all of the emotions I was experiencing, I needed that more than anything when we started working through the process.
They were very thorough in explaining what needed done and why and how things would move forward. They were also always patient and willing to answer my MANY questions. They worked hard to provide an accurate and complete estimate to the insurance company. Our adjuster was very pleased at how much their estimate helped him move forward easily and quickly once he was assigned.
They did excellent work and walked us through everything they did every step of the way. I would recommend them many times over.
If you want to work with good people who genuinely have your best interests in mind and who get the job done right, these are your people!
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5
Aug 14, 2024
Absolutely amazing service. Family owned and operated. Couldn’t be happier with their work.
5
Aug 09, 2024
Highly recommend....crew was quick efficient and most important very thorough.....hope I don't need them again but if i do they are the only company I...
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Highly recommend....crew was quick efficient and most important very thorough.....hope I don't need them again but if i do they are the only company I'm calling thx
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5
Aug 01, 2024
Quick and responsive with being able to field our call first thing in the morning and able to come out and assess our issue later that afternoon.
5
Jul 31, 2024
I contacted River City Restore due to concerns for mold in my apartment. I chose River City Restore over other companies because I received early and ...
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I contacted River City Restore due to concerns for mold in my apartment. I chose River City Restore over other companies because I received early and professional contact from Candis. I received early availability for a mold inspection, and I was able to get an early appointment within a few days of calling. I was present with Adam and another member of their team during the inspection. The inspection was very thorough and mold-like substances were identified. They walked me through the process of mold removal, showed me how to install a dehumidifier, and gave me some recommendations, including not staying at the apartment until the mold removal process was complete. I thank them greatly for their expertise and providing me with information on this and a letter of their review for my records. I recommend them to any person in the Peoria area seeking expertise for mold removal.
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5
Jul 02, 2024
Family owned and operated great to work with
5
Jun 06, 2024
Highly recommend this company. Very knowledgeable with many years of experience. Gets the job done right the first time.
5
Jun 02, 2024
I Definitely Recommend Adam and his team to take care of your Restoration needs if I ever need these services again I definitely know who to call
5
Jun 02, 2024
Wonderful Company to work with They work directly with insurance company and make it very easy for the consumer of their services to be satisfied
5
May 08, 2024
Adam and Candis were amazing through the inspection and estimate. Adam was very down to earth, was honest and I feel is a no BS type of guy. He told m...
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Adam and Candis were amazing through the inspection and estimate. Adam was very down to earth, was honest and I feel is a no BS type of guy. He told me not to waste money on services I didn’t need to, UNLESS I wanted to for my own reasons. He didn’t try to upsell me, and I like that.
Adam and Candis were very knowledgeable to all of my questions, and were understanding to all my concerns as well. As long as the estimate is in our budget, we will definitely be using their services!
Thanks you two!
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5
May 06, 2024
River city did a great job at keeping everything organized and clean highly recommended river city restore 👍
5
May 05, 2024
Amazing company! the owners are people of the utmost integrity you can count on them to do the Job right! 👍
5
May 03, 2024
Adam and his team where awesome came in and did the job just as expected would recommend to anyone