Great service and very thorough, more than happy to answer queries and explain what needed doing and why,Thank you.

Absolutely fantastic service from start to finish. We were really pleased with the whole experience of purchasing our hot tub from Midlands Hot Tubs. Simon was friendly, knowledgeable and helpful throughout, taking the time to answer our questions and making the whole process straightforward and stress-free.What has impressed us even more has been the after-sales service. It’s easy for a company to provide good service when making a sale, but the real test is how they look after you afterwards. Whenever we’ve needed advice or assistance, the response from Midlands Hot Tubs has been excellent — helpful, professional and nothing has been too much trouble.We’re delighted with our hot tub and would have no hesitation in recommending Midlands Hot Tubs to anyone considering buying one. Excellent product, excellent customer service and, most importantly, excellent ongoing support.

They are so friendly, approachable and go the extra mile. Nothing is too much trouble for them. Highly recommended.

Just had a service from the guys at Midlands Hot Tubs. Super professional as always!

Efficient, helpful and has always provided a good after sales service.

Extremely happy with the service provided. Very knowledgeable and helpful young man. Respectful to our property and to us as clients.

We had 100% support with our decision making from.going into the showroom to purchasing our Hotub. From start to finish we were always looked after by Simon and the team. Even now 7 years on its still going strong and used regularly. Fantastic company

Great service had hot tub serviced all completed very quickly and efficientlyGood price too

I purchased a hot tub from Midlands Hot Tubs. I chose the hot tub online. I was advised that this tub was not in store and would have to wait for it to arrive in the uk. I was kept completely up to date as to when my hot tub would be available and of delivery. On the day of delivery set up was easy and I was shown how to use my tub along with the chemicals. I’ve had lots of pleasure using my hot tub without any problems and would definitely use Mudland Hot Tubs again

These guys are brilliant! They give you confidence with your new gadget when you don’t know anything about them. Always on hand as well to answer questions. Thank you to Simon & Toby (I think) for all your help.

First class service from Simon and his team. The correspondance from firstly ordering my happy hot tub to the delivery, nothing was too much trouble and there was always support there if needed.The hot tub was a great purchase for my family and the kids love it.I highly recommend Simon and his Team for any purchase , advice or simply a chat about hot tubs.Thanks SimonRegardsKevin

Really knowledgeable and a much cleaner tub than previous companies.

Simon took the time to listen to my problem and offered great advice and supplied the correct part to repair the hot tub. I’ve tried a lot of so called specialists, but I can highly recommend Simon. Very helpful and not just interested in selling you parts to make money. He really wants to help solve the problem with the correct part. He spent quite a while diagnosing the problem with me over the phone, with a few photos.Great customer service.Thank you SimonRegardsMick

I contacted Simon about a small two seater hot tub, he got back to me quickly and answered all my anxious questions.Installation was easy and I was given a generous amount of chemicals too and instructions on how to keep the water safe.It goes to temperature from cold quickly and maintenance is minimal. I simply toss a chlorine tablet in .I use my tub every day and it helps me manage chronic paid and I sleep better too.I have recently added a roof and lights so I can still use my tub on the dark wet days.This little two seater tub is ideal for small patio'sThank you Simon, Jack and team .

Did us a 5 person hot tub some years ago at a very competative price and threw in the installation too. Have never failed us for either service or support since and always very punctual for appointments. Cannot recommend them highly enough !. Cannot go wrong with these guys.

Purchased a hot tub from midland hot tubs . Brilliant company to deal with . Simon called round personally when my hot tub developed a fault and sorted the issue .Very personal company and definitely would recommend .

A great experience from initial enquiry all the way through to deliver and ongoing support.Fine tuning what we thought we wanted with what we really needed saved ££££’s at the outset, kept the running costs down and has made this a very worthwhile and highly used investment!Thank you to the whole team!

Absolutely flawless service from start to finish. Simon was so polite, cheerful and knowledgeable it made choosing our new tub a breeze. We went for a look and came back with a tub! From choosing to having it craned into place we could not have asked for a more friendlier and smoother experience!Cannot recommend highly enough! Thank you!

We have recently purchased a hot Tub from Simon at Midland hot tubs, Couldn’t be any more pleased with the exceptional service..Simon couldn’t do enough to. Make everything a fabulous experience.. I would give a Five star rating 👍👍👍👍👍

We have recently purchased a hot tub from Midlands Hot Tubs and have been extremely happy with the service from start to finish. Simon is incredibly knowledgeable and was not at all pushy when we went to the showroom.The day after our hot tub was delivered Simon came out again to ensure that everything was working as it should and gave us a full demonstration on what we needed to do with regards to chemicals etc.Couldn’t be happier with our hot tub and the service we received.

Great service from Simon as always. Recently serviced our hottub which we purchased from him 6 years ago. Strongly recommend Midland Hot Tubs, great team, superb service, incredibly personable and always efficient- thank you !!!

Have been extremely happy with the level of service Midlands Hot Tubs has provided to us over the years. Not only did they supply and install our hot tub, but we have used them to move, store, relocate and service the tub over the years. Most recently Simon was incredibly helpful and demonstrated excellent customer service which can be quite rare these days and helped with a small fault we had. This was diagnosed and rectified in a timely manner with minimal cost. Have recommended to friends and continue to do so. Excellent all round which isn’t easy to find these days - keep up the great work Simon and the team 👏👏👏

Coming up to our 12 month anniversary of having a hot tub from Simon at Midlands hot tubs. True to his word, he has come out to conduct a 12 months service. I can't recommend Simon and Midlands Hot tubs highly enough. He's been a pleasure to deal with and delivered on everything he promised. I have recommended him to friends who have gone on to purchase a tub from him and all have had a great experience. Thanks Simon. Keep up the good work.

Simon was brilliant great help and advice 100% recommend.

Bought a hot tub from Midlands Hot Tub a couple of years ago. Since then I have had a few problems. Simon is always helpful with advice and came on a bank holiday/ weekend to sort out the tub. Would definitely recommend the service

Really helpful, knowledgable,friendly .They realy went the extra mile to help us find new parts for our existing hot tub, couldnt thank them enough.

Absolutely fantastic service from these guys. Our property was not the best to get a hot tub into but a 70ft crane lift over 5 gardens was no problem to Simon and the team 😀

Fantastic people to do business off. Very friendly and helpful. No questions too stupid. Installation was vey smooth even though at first we were missing a bit off our isolator. Would definitely recommend

Great customer service, they made the whole process very easy from start to finish, would definitely recommend to anyone who is looking to buy a Hot Tub.

Superb service and reliable. Quality tubs and definatly recommend