2026-11-05T01:44:55.925Z

Great customer service and great internet. My online business could not run without them. Highly recommend!

2026-11-02T22:17:25.305Z

Blue Mountain Network is a great company. I had someone from management from Hood River personally come to my home and set up my new router for me. They really care about their community!

2026-10-26T04:06:32.244Z

Had a issue logging in and had to email contact support. wouldn't accept my password. support got back to me quickly. Cheyne was a solid help in time of need. Fast, humble and straight up. He actually cared about helping us. Really appreciate someone showing kindness and being so helpful. Thank you God!

2026-10-16T23:01:34.507Z

No problems. The best part was that we didn’t have to go to the internet and work thru the usual maze to make the update !!!Thanks. Mike

2026-10-07T23:33:21.883Z

Cheyne Swick is completely transforming the technical support department to bring back local and excellent/knowledgable customer support. I am a business owner and Cheyne has brought back the company to excellent standards. Any ISP can provide internet however at blue mountain networks everything is so much easier because they clearly care about each customer. Thank you for your years of service and knowledge!

2026-10-04T21:40:13.964Z

I cannot say enough good things about Cheyne Swick from the technical department! Cheyne went completely above and beyond to help me get my in-house speaker system up and running again. I have truly never had someone go the extra mile like that to solve an issue. Cheyne's patience, expertise, and willingness to work through the problem until it was completely resolved were top-notch. Outstanding support from Blue Mountain Networks!

2026-08-28T22:11:40.950Z

The level of service I have received from Cheyne Swick is one you hear of in the movies. It’s local, dependable and knowledgeable. I needed to get my system back up and running. Not a lot of jumbo I couldn’t understand. Instead Cheyne walked me through everything I needed for my specific system and life time tools I can use to help others. His knowledge is powerful and helpful. Thank you Mr. Swick for getting me up and running within 7 mins, you surpassed my expectations. Next time you’re in my neck of the woods please do stop by and grab a coffee, it’s on me!!

2026-08-28T21:57:40.789Z

I was completely stuck with my internet connection issues today, but Cheyne Swick from the Blue Mountain Networks tech support team completely saved the day.He was incredibly patient, professional, and refused to give up until everything was running perfectly. Instead of just rushing through a script, he actually took the time to figure out the root of the problem and explained the fix in a way that made total sense.It is rare to find this level of customer service anymore. If you ever need technical help at Blue Mountain Networks Cheyne Swick and the technical support team will take care of you and show how much Blue Mountain cares.Thanks again for the stellar support!

2026-08-07T18:45:42.710Z

Every computer user is going to need some sort of help from their ISP once in a while. That's why it is so refreshing to have a local company where local friends and neighbors work to call or visit when you need help. For example, Calvin came to fix or replace my router the other day. He was a real gentleman and a technical hero to boot. He was on time, polite, capable, and very quick to solve the problems I had. This is why I like BMN which bought gorge.net but kept the small town values and capabilities.

2026-07-21T23:10:25.715Z

I had a blocked website for services at a university in DC. After days of going back and forth with the university service center in DC, they told it is with my ISP. Blue Mountain ran a number of tests and had the same problem I did from my internet address. They determined that the university service website was blocking IP's coming from CGNAT. Cheyne was able to initiate a run-around by applying a static IT. I am so so so grateful for the perseverance of staff at Blue Mountain to recitfy the problem which appeared to be 'unsolvable.' Cheyne was prompt and initiated communication both with me and the website in DC. He explained the situation so I could understand and perform the necessary adjustments on my router. Problem solved. I am very grateful and recommend Blue Mountain for the competency of the staff and the thoroughness of their problem solving.

2026-07-13T18:01:07.534Z

I did not even know that my internet connection could go better than it was already going, and Cheyne literally walked me through each and every step kindly and patiently to get me to a point where my internet was at its ultimate speed/capacity. Also, I feel like in the past it was hard to get connected to someone, but now there is hardly any wait time what so ever. Each call I have made the past few weeks has been answered in seconds. I am feeling super stoked on the hard work and dedication it seems they are putting out into our community. Thanks you guys, it means a lot!

2026-06-30T14:34:49.363Z

I had 2 things I needed and they promptly took care of them both.