Adriana was fantastic working with 78 yr old male who is not a electronic specialist!! Didsuperbly addressing a challenging situation! A terrific a...
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Adriana was fantastic working with 78 yr old male who is not a electronic specialist!! Didsuperbly addressing a challenging situation! A terrific asset to Blue Mountain
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5
Dec 12, 2024
I had some issues with my printer and door bell after the internet was installed wasn't working thanks to her she worked on it and was able to get to ...
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I had some issues with my printer and door bell after the internet was installed wasn't working thanks to her she worked on it and was able to get to work. Very hard worker and very good at getting the job done. God bless her. Adrianae Leal will always be a hero in my book. Thanks again.
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5
Dec 05, 2024
Five star customer service Technical support by Scheyne. Answered all of my questions and resolved all of my concerns. Very patient on the phone expla...
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Five star customer service Technical support by Scheyne. Answered all of my questions and resolved all of my concerns. Very patient on the phone explaining everything in detail. Excellent Service!
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5
Dec 05, 2024
Kimberly,was so helpful, patient, understanding, literally like I've known her my whole life! She rocks.
5
Dec 05, 2024
The representative Kimberly was very helpful. But not just that, she was very pleasant to talk to. Was able to help me with an issue that was on my en...
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The representative Kimberly was very helpful. But not just that, she was very pleasant to talk to. Was able to help me with an issue that was on my end and not blue mountain networks. I highly recommend your service to everyone. Mostly because of your customer service representatives and great internet. I appreciate how I have been treated.
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5
Sep 12, 2024
Tech support was super helpful with instructing me on how to troubleshoot connectivity issues. John Windsor was the technical support representative a...
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Tech support was super helpful with instructing me on how to troubleshoot connectivity issues. John Windsor was the technical support representative and he was highly professional and pleasant to speak with. Probably one of the best conversations I’ve had with anyone from BMN.
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5
Sep 03, 2024
The technicians were very helpful this weekend when I found some connection issues at my home. They were patient while helping me through escalating a...
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The technicians were very helpful this weekend when I found some connection issues at my home. They were patient while helping me through escalating and resolving the issue. Didn't make me wait until Monday. Thank you Shane and Rosa very much. You spoke clearly and at a level I could understand. My problem was resolved.
Thanks again.
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5
Aug 27, 2024
Rigo was an amazing technician. He installed my new service in a timely manner and answered all of my questions.
5
Aug 16, 2024
Rigo Cuevas was an excellent technician.
5
Jul 26, 2024
The customer service rep was amazing! His customer service was top notch! He was so kind and understanding and explained everything as he went along. ...
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The customer service rep was amazing! His customer service was top notch! He was so kind and understanding and explained everything as he went along. He also called me back to ensure my fiber internet was working. Thank you so much!
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5
Jul 13, 2024
Amazing tech fixed the problems that the last one made
5
Jun 20, 2024
Blue mountain support is dedicated and committed to ensuring your questions are answered and that you aren't left in the dark wondering.