Mid-State Transmission and Auto Repair LLC
2026-03-26T21:53:28.435Z
Gary went so far above and beyond to repair our car. Last summer, he replaced the transmission in our Forester with a used one. Unfortunately, that one ended up failing too, and just a couple of weeks out of warranty, so I reached out to Gary. He could've easily told me I was out of luck. Our model year's transmission has very high failure rates (as I've learned), so if he'd said there was nothing he could do, I would've been disappointed, but I'd have understood. After all, this was a used part with a high failure rate that failed after the warranty had expired.Instead he told me to bring the vehicle back and he'd see what he could do to get it running again. He spent several days trying to repair it with existing parts from his shop, so that if possible it wouldn't cost me anything. When that didn't pan out, and it was apparent the car would need another used transmission, he agreed to install the replacement transmission for only the cost of the part. Zero labor! I was able to find a reasonably priced unit and have it shipped to him, and after a few days he got the car back on the road. Amazing.I'm not sure I've ever had someone stand behind their work the way he did for this job. He answered all my questions and stuck with me through the process (and many, many phone calls), and he did his best to help me out when he didn't have to. I would recommend his shop to anyone.