Customers consistently praise the exceptional customer service, particularly highlighting the helpfulness and product knowledge of staff members. Many express satisfaction with the wide selection and competitive pricing, making it a recommended shopping destination for mattresses. There are no significant complaints noted in the reviews.
5
Mar 26, 2025
Great experience with Karynne. Would recommend!!!!!!!
5
Mar 13, 2025
I just stopped in to see what kind of selection they had and was impressed with both the selection and the service. No pressure. Very accommodating. B...
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I just stopped in to see what kind of selection they had and was impressed with both the selection and the service. No pressure. Very accommodating. Brought my husband back a few days later, and we picked out one that was perfect for us. They delivered and took away with no issues. We’ve been back a couple more times and purchased a frame and a headboard. Very pleased with our purchase and with our salesman, Andy. Highly recommend!
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5
Mar 07, 2025
5
Feb 23, 2025
Andy was absolutely wonderful! Got me a new Mattress and was very friendly to work with! Thank you for the great experience! Definitely the place to s...
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Andy was absolutely wonderful! Got me a new Mattress and was very friendly to work with! Thank you for the great experience! Definitely the place to shop! Thank you again Andy!
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5
Feb 03, 2025
Great customer service and product knowledge. Absolutely recommend!
5
Jan 31, 2025
We love our new mattress very good prices and Andy was very helpful.The prices are very good.If you are hesitating don't because you won't regret.They...
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We love our new mattress very good prices and Andy was very helpful.The prices are very good.If you are hesitating don't because you won't regret.They delivered to our home which was great.Thank you Andy
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5
Jan 25, 2025
Went and got a king sized mattress new with box springs for 926 and got a free sheet set and a new mattress protector for 25 bucks. The Guy working wa...
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Went and got a king sized mattress new with box springs for 926 and got a free sheet set and a new mattress protector for 25 bucks. The Guy working was very nice and answered all of our questions. 100% recommend this place. Great prices!
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5
Dec 28, 2024
Highly recommend! We were in need of a new mattress and box spring and found exactly what we were looking for. Great customer service and prices, will...
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Highly recommend! We were in need of a new mattress and box spring and found exactly what we were looking for. Great customer service and prices, will be giving them our business again in the future!
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5
Sep 14, 2024
5
Sep 02, 2024
Andy was helpful without breathing down our necks, which I appreciate in a sales person. We were able to shop around and find a perfect price point fo...
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Andy was helpful without breathing down our necks, which I appreciate in a sales person. We were able to shop around and find a perfect price point for us.
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5
Aug 25, 2024
Customer service was great. Recommend checking out this business.
5
Aug 23, 2024
I helped my sister shop for a mattress this week. We visited several places. Mark's Mattress Outlet is the BEST! After shopping around we came back to...
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I helped my sister shop for a mattress this week. We visited several places. Mark's Mattress Outlet is the BEST! After shopping around we came back to Mark's Mattress Outlet and made the purchase. Andy is very knowledgeable and excellent at customer service. He listened to my sister's needs and helped her pick out the Mattress that was best for her. Now when I need a mattress I will purchase from MARK'S MATTRESS OUTLET!! They are the BEST!!!
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5
Aug 01, 2024
Listen to my needs was great person to I would send people there wI'll go back thanks for helping me
5
Jul 15, 2024
They had exactly what I needed. Quick sale just what I needed. Awesome experience!!
5
Jul 03, 2024
5
May 26, 2024
I was very satisfied with my purchase at Mark's Matress outlet. The store manager was very helpful in helping me find the perfect mattress. I would hi...
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I was very satisfied with my purchase at Mark's Matress outlet. The store manager was very helpful in helping me find the perfect mattress. I would highly recommend them to anyone looking for quality and good prices.
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5
May 03, 2024
Andy was excellent with his assistance and salesmanship!!
5
Apr 19, 2024
Me and my husband went to Mark's Mattress Outlet in Madisonville Ky. Andy was working that day and he was very friendly and helpful we left with the p...
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Me and my husband went to Mark's Mattress Outlet in Madisonville Ky. Andy was working that day and he was very friendly and helpful we left with the perfect mattress we have had the most restful sleep since .Thank you Andy for all your help . David and Melanie
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5
Apr 10, 2024
Was pleasantly surprised with the patience,knowledge and energy that ANDY at the MADISONVILLE outlet was able to share with us...
Believe me... I'm a...
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Was pleasantly surprised with the patience,knowledge and energy that ANDY at the MADISONVILLE outlet was able to share with us...
Believe me... I'm a SHOPPER!!!
He answered every question I threw at him with good humor and facts that convinced me to get more than I had planned on...and I am absolutely HAPPY about it!
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5
Apr 03, 2024
Best price in town for a good mattress, employee was very helpful and nice.
5
Apr 02, 2024
My wife and I was greeted as soon as we walked in the door, we told him our needs and he directed us to the more affordable options at our budget and ...
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My wife and I was greeted as soon as we walked in the door, we told him our needs and he directed us to the more affordable options at our budget and answered all our questions. we got a great deal and so far happy with the purchase.
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5
Mar 21, 2024
Great prices and excellent service! They had exactly the bed we were looking for.
5
Feb 26, 2024
Great Service
5
Feb 15, 2024
Very friendly and helpful I was able to get the mattress the next day.
5
Feb 11, 2024
Tiffany was great! She made our experience very easy! I will definitely refer anyone to get a mattress here! We are EXTREMELY satisfied with the servi...
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Tiffany was great! She made our experience very easy! I will definitely refer anyone to get a mattress here! We are EXTREMELY satisfied with the service/experience.
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5
Feb 05, 2024
Mark's Mattress Outlet done a awesome job with customer service and delivery of mattress. The tracking app they use is fabulous. Highly recommend this...
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Mark's Mattress Outlet done a awesome job with customer service and delivery of mattress. The tracking app they use is fabulous. Highly recommend this company. Thank you very much.
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5
Feb 03, 2024
Tiffany was incredibly helpful and I was able to get exactly what I needed. This was my first time at this location and was very satisfied
5
Jan 13, 2024
Need a new BED??? Get it from markd mattress outlet!!!
Tiffany at marks mattress outlet was super helpful and very knowledgeable on helping us pick ou...
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Need a new BED??? Get it from markd mattress outlet!!!
Tiffany at marks mattress outlet was super helpful and very knowledgeable on helping us pick out a new mattress for our daughter.
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5
Jan 07, 2024
Andy was very helpful. He was very informative with any questions we had. He helped us pick out the perfect mattress for us and we love it!
5
Jan 05, 2024
Amazing selection at a great deal.
Tiffany was very helpful.
Highly recommend this place.
5
Dec 15, 2023
She was very awesome to deal with and very good deals
5
Dec 15, 2023
Very friendly staff and had some good deals as well.
5
Dec 15, 2023
Cheapest mattress I’ve found
5
Dec 12, 2023
5
Dec 11, 2023
5
Nov 19, 2023
Great service and kept true to their original quote, great pricing by far.....would highly recommend!!
5
Oct 20, 2023
Awesome!!
5
Sep 28, 2023
5
Sep 21, 2023
Tiffany at the Madisonville store handled a big order for our office like a pro. She went the extra mile to be sure we were well taken care of. I’m ve...
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Tiffany at the Madisonville store handled a big order for our office like a pro. She went the extra mile to be sure we were well taken care of. I’m very thankful for her help. The delivery guys did a fantastic job, too.
Great experience from start to finish.
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5
Sep 04, 2023
I’m happy was very helpful and explained each mattress and benefits and expense and information on everything including in our purchase
5
Sep 04, 2023
5
Aug 31, 2023
Great experience. Great product and very reasonable prices. The whole process was simple and smooth. Would recommend.
5
Aug 26, 2023
Loved the deals, loved my mattress and loved the nice customer service. Tiffany had 3 customers and she took the time to answer everyone’s questions a...
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Loved the deals, loved my mattress and loved the nice customer service. Tiffany had 3 customers and she took the time to answer everyone’s questions and was super nice.
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5
Jul 31, 2023
5
May 27, 2023
5
May 25, 2023
Easy to deal with and great low prices
5
May 20, 2023
Tiffany was a great help while picking out a new mattress. She made it simple and painless. Great price for a great mattress.
5
May 19, 2023
Tiffany helped us make sure what we wanted. She was very thorough and considerate! Great experience
5
May 19, 2023
Tiffany was very helpful! We had a great experience at Mark’s Mattress Outlet, go see for yourself!
5
May 19, 2023
5
May 09, 2023
LaShanda was so friendly and easy to work with. Will definitely be returning for fireworks
5
Apr 08, 2023
Tiffany was awesome. Very knowledgeable.
5
Apr 08, 2023
Awesome deals
Tiffany was so helpful!
Highly Recommend
5
Mar 25, 2023
Bought a Sleep Natural Vintage Stout mattress from Tiffany. The whole experience was very easy. Mattress has been great since day one. Delivery was pr...
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Bought a Sleep Natural Vintage Stout mattress from Tiffany. The whole experience was very easy. Mattress has been great since day one. Delivery was professional. Would definitely recommend Tiffany and Mark's Maatres Outlet.
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5
Mar 11, 2023
Tiffany was amazing! She helped us right away! She was extremely friendly and easy to work with. They had great deals and very clean!
5
Feb 18, 2023
Excellent service with Tiffany. Definitely will have repeat business.
5
Feb 11, 2023
Great experience. We needed a new mattress and she was very helpful in helping us find what we wanted
5
Dec 07, 2022
Very helpful
5
Dec 02, 2022
Went and got the wrong size but it’s ok definitely will go back had to take a month to test it out but it’s comfortable and with this bed I have got t...
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Went and got the wrong size but it’s ok definitely will go back had to take a month to test it out but it’s comfortable and with this bed I have got to sleep on my back and that is something hard to do because it’s messed up but it feels like I’m sleeping on a cloud and Tiffany was so nice helps answer any questions you have and is with you every step of the way
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5
Nov 11, 2022
Very knowledgeable staff. Great to do business with.
5
Nov 10, 2022
Knowledgeable sales rep and very helpful. Haven't had time to evaluate the mattress.
5
Nov 03, 2022
We were on the search for a good mattress for months & finally decided on one from Mark's Mattress Outlet! We couldn't have got a better deal! Tiffany...
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We were on the search for a good mattress for months & finally decided on one from Mark's Mattress Outlet! We couldn't have got a better deal! Tiffany was patient with us (& our kids), as we laid on every possible mattress time and time again. Thanks Tiffany for all your help!
-Jared & Cierra
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5
Aug 16, 2022
Great experience! Got a twin mattress for my college student from LaShanda Adamson. She was courteous and helpful! Will shop again.
5
Aug 11, 2022
These people hear at the Madisonville store, Lashanda and Tiffany are very nice people to work with. They took their time with us and made us feel lik...
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These people hear at the Madisonville store, Lashanda and Tiffany are very nice people to work with. They took their time with us and made us feel like they appreciated our business Big thanks to them
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5
May 28, 2022
5
May 19, 2022
Great customer service!!!!!
5
Apr 25, 2022
5
Apr 14, 2022
Tiffany was so helpful to my husband and me as we were looking for a new mattress. She was very knowledgeable and kind. I am so glad we went to Mark'...
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Tiffany was so helpful to my husband and me as we were looking for a new mattress. She was very knowledgeable and kind. I am so glad we went to Mark's Mattress Outlet in Madisonville!
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5
Apr 02, 2022
Great service very friendly
5
Apr 02, 2022
Prices were low and people are nice and helpful.
5
Mar 22, 2022
5
Mar 05, 2022
JJ Took good care of me
5
Mar 05, 2022
Tiffany was very Friendly and helpful and we found a great mattress and pillow set . Will recommend to all of our friends.
5
Mar 05, 2022
Tiffany did a amazing job helping me find the right mattress for me and my wife!! I highly recommended mark’s Mattress they will treat you right!!
5
Mar 04, 2022
5
Mar 03, 2022
Jeremy was very helpful and patient with us. Great customer service. We love our new mattress! Fast delivery.
5
Feb 08, 2022
Very helpful in selecting my new mattress. Same day delivery. You can’t beat that!
5
Jan 15, 2022
Friendly and clean. Thanks Jeremy.
5
Jan 15, 2022
Many options and friendly representatives.
5
Jan 13, 2022
Amazing customer service!!! Thank you so much!!
5
Jan 09, 2022
Friendly service with great items.
5
Jan 09, 2022
Great deals, amazing people. Comfy mattresses and they really work with you.
5
Dec 31, 2021
Friendly and kind customer service. Would buy a mattress from Marks mattress outlet again.
5
Dec 31, 2021
Such kind and knowledgeable service. Definitely recommend.
5
Dec 11, 2021
Sometimes they have really good deals
5
Dec 01, 2021
Jeremy was very helpful in helping us pick out a mattress for our daughter! Always love doing business with Marks mattress outlet.
5
Nov 11, 2021
Very friendly service!!! With affordable prices
5
Nov 04, 2021
Tiffany was a great help in choosing a mattress. Thank you for everything!! Would highly recommend.
5
Oct 27, 2021
Great service
5
Oct 20, 2021
Good service
5
Oct 16, 2021
Tiffany was great!!
5
Oct 16, 2021
Tiffany has been very helpful with selecting a mattress for my son. She took him around and let him try out all the ones that she thought he would lik...
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Tiffany has been very helpful with selecting a mattress for my son. She took him around and let him try out all the ones that she thought he would like and we found the perfect one.
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5
Oct 08, 2021
Very helpful. Good selection and great prices.
5
Oct 07, 2021
Super nice and very helpful. Prices aren’t bad either
5
Oct 01, 2021
nice and helpful and ty for the discount tiffany
5
Sep 04, 2021
This place has awesome customer service. The named brand mattress or so much cheaper then anywhere else. Plus they have the mattress in stock. You don...
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This place has awesome customer service. The named brand mattress or so much cheaper then anywhere else. Plus they have the mattress in stock. You don’t have wait forever for a mattress
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