Our hot water heater went out this AM. Mike was on site within two hours of us calling for help and did an outstanding job. He replaced our heater within three hours and cleaned up everything when done. I would use Done-Right again. Their office staff was great, too. Less

Was able to get repair person to my house within one day to look at leaking kitchen facet. Danny came 30 minutes ahead of estimated arrival time. Identified problem right away. Gave me reliable brands to replace facet. Less

Technician was very friendly and helped me understand what the situation with our sewer was, or wasn’t in our case. Their prices however are outrageous. Before he started he told me it would be $500 for the visit and to rod the line. When he ran a camera he saw it did not need to be rodded and that the line was in fact clear, the price then was $400 for essentially showing up and saying it was fine. I would recommend getting multiple quotes to validate their pricing. Less

Well done. Danny had to do some extra labor that wasn’t accounted for in the initial estimate from a different technician but still charged me the initial price. Tank looks good. Not a disruptive process. Will use this company again. Less

Great Plummer, fast response time, was able to come out same day, completed all repairs promptly, professionally, and was in constant communication as I couldn’t be home for needed repairs. Highly recommended. Less

Jayden was polite. He only spent 20min trying to rod out the clog and said it couldn't b done. Then charged nearly $300. Done Right not very customer friendly. Less

Very disappointed!! We hired Done-Rite to remove a toilet and install a new one. The young man who arrived removed the old toilet but could not get the new toilet installed. He spent an hour on the phone with a supervisor trying to figure out what to do. He left without installing the toilet and told me he could not get the old one back on either. He told us we needed to rip out and replace the entire floor in the bathroom so he could get the issue addressed. He left us with no toilet in place and a $500 charge. We called a different plumber from another company who came out and installed the new toilet in 10 minutes. No issues. Ridiculous! Less

Taylor seamlessly replaced our older home shower valves. He patiently explained the technical problem and detailed possible solutions allowing us to feel confident in the outcome. Less

Tim went above and beyond with our plumbing issue. He bought the proper faucet needed because of the weird pipe configuration and then put together the sink we bought online and hooked everything up. Then hauled the old HEAVY laundry sink away! Highly recommend Done-Rite Plumbing!!! Less

Absolutely would recomend, situation was turning into a nightmare. Leaky cast iron pipe from our tub leaking onto our ceiling. The plumber who was dispatched, Danny was extremely professional knowledgeable and upfront about everything, and diagnosed the problem very quickly and showed me the exact location of the leak. The next day he came in and did the job in a timely and efficient manner. The company also seems very honest, the price i was quoted was the price I paid in the end, there was also no sales pitch which is very nice to not have to go through. You tell them what you want, they give you a quote and then execute. Will be using this company again. Less

Disappointing experience - they charged me 80.00 dollars to come out and look at a leaky faucet in my tub. That was ok because they said they would credit it for the repair. It then took weeks for someone to get back to me about the part. I called two or three times. Told they were on it - more delay. Finally a price comes - $1760 dollars to replace a faucet in a claw foot tub - when you break down the numbers, they were going to charge me over $270 dollars an hour to do the job. No mention of the credit in the estimate they sent me. Done never again. Less

I can’t speak for the quality of the work, as the quote I got was outrageous. $1000 to replace an outdoor spigot and it’s associated shut off valve, literally right on the other side of the wall from each other. They might do great work, but be prepared to pay a pretty penny. For reference, @$750 for the spigot itself, and @$250 for the shutoff valve. Less

Very professional, very responsive to my needs and was on time with the time that was quoted me. Was in hope that the faucet could be repaired but instead had to get a new one installed. I could see that the repair was a task that could not be done, greatly appreciate the extra mile that Dan went, to show me that he tried his best to just replace the stem. I highly recommend this company. Dan was very professional, THANK YOU, SO MUCH And many thanks to Michelle that reassured me that help was on the way ASAP !! Less

Local plumbers that are a great value. I used Done-Rite instead of A.B.C after Done-Right was a third of the price. Don't be fooled by the big guys and hire a local plumber. Less

Can you say elderly abuse? These guys came to install a water heater on a Saturday for my mother in law. Since the guy they sent wasn’t a plumber he wasn’t able to do the same amount of piping required to install the new heater. Instead they left and didn’t come back until Tuesday. Charged her for another trip charge then charged for the install then charged $1200 for a heater that they have a Home Depot for $600. After it was all added up the heater cost $2300. Do not use this company. Who am I? I’m the son in law that happened to be out of town while this scam happened. I’m also a state of Illinois licensed plumber of 40 years. Less

Had an emergency at midnight with water backed up into the basement and first floor---Jim from Done-RIte came to the rescue! Was very professional and saved the day. Very grateful---highly recommend! Less

This is the third time we have used Done-Rite and again they provided excellent service. Available, fairly priced, quick, and clear in their explanations and recommendations. They are definitely a go-to plumber. Less

Very satisfied. I used them as a second opinion after another plumber said I needed to repair my sewer line, which would have cost $2500. They were able to unclog and get the drain going for around $400. I'm very happy I called Done Right! Less

Very Satisfied Customer. I've used Done Rite for different services in the past, mostly small things. Recently, I called about a basement floor drain issue, which was full and giving off a bad odor, as well as a clogged basement toilet. I called Done Rite and they sent out a plumber the next day. He identified the issue as a broken ejector pump. He was able to replace the pump and get everything working again in less than an hour. The staff person I spoke with on the phone along with the plumber were courteous, professional and appreciative of my desire to fix the problem ASAP. Highly recommend Done Rite! Less

Second time I've used Done Right Plumbing. They've answered on the first call both times and were able to get somebody out to my place within 2 days both times. Service is quick and reliable and the plumbers have been very professional and kind. Thank you. Less

Outstanding service! I was in need of a plumber for a few repairs and called Done-Rite Plumbing. They were fast, responsive, honest and fixed a few things in one service call so I didn't have to pay twice. Highly recommended. Less

We needed a Plumber in Elmhurst and many of them couldn't get anyone over until next week. We called Done Rite and they squeezed us in right away and even stayed late to get the job done in one day, when the other companies told us we would be without water for 2 days. We have 3 girls high school and one boy in junior high so we definitely can't be without water for two days. They are very responsive, work very hard, get the job done and do all they can to accommodate your schedule. I'm so glad I called them and they actually answer the phone! Less

We have called Done-Rite many times for our plumbing issues over the years and each time they have provided professional and courteous service. They take the time to listen to and explain, and we trust their expertise. Less

Done-Rite Plumbing came out to our house right away when we were having water coming up the basement floor drains. They fixed a difficult blockage quickly and gave us recommendations on how to fix the problem so it doenst happen again. Less

P.S.A.: There are a few people that call themselves plumbers out here in the Hinsdale area who advertise plumbing service who are not even licensed plumbers. Done-Rite Plumbing is state licensed and insured. Thankfully from the work I do I know which questions to ask before hiring a contractor otherwise we would have been taken for a ride. These guys are 100% LEGIT! Trust me, you don't want non licensed or non insured people working on your home, especially if someone gets injured and you will certainly avoid undue negligence. Less

Our sewer line has been backing up now for several months. We tried many different remedies and plumbers to fix the problem. After calling our old plumber to fix the problem 3 times and literally experiencing the same dilemmas over and over, we decided to call Done-Rite Plumbing to get to the bottom of the issue. They rodded out our sewer line and were pulling up all kinds of tree roots resulting from a broken sewer line running along side of our house. They worked with our home warranty company and took care of the entire job for us. It is really amazing to watch how fast our toilets flush now. These guys really know what they are doing. Less

There are a lot of plumbers out there to choose from in this area. Each one tells you what you want to hear, but Done-Rite Plumbing is by far the best plumber out there! They have been providing quality plumbing service to our family for over 20 years now. Everyone there is so helpful and responsive. Do yourself a favor and call them. Less

We live in Elmhurst in an area prone to flooding and just hired Done-Rite to install a flood prevention mechanisms in our house. They inspected our house and told us exactly where the potential threats were and how to prevent them them from being a disaster down the road. Since I work out of my basement, I will sleep well at night knowing our home is protected. Less

Our sump pump went out and we had Jim over at Done-Rite Plumbing take care of it for us. He was very thorough, courteous and responsive to our concerns. Their price was right on par with a few of the other quotes we had recieved. If you want the job done right, just call Done-Rite! Less

Done Rite helped me with my clogged drain that we couldn’t seem to fix for several weeks. They were prompt and courteous and got our drain fixed in no time Less

I was in Illinois purchasing a property when I needed an honest plumber to look at the pluming system. Jim from Done-Rite Pluming went above and beyond in order to make sure I knew exactly what my options were and how much is the cost. I recommend Jim for all your pluming needs. Less

I've probably had Done-Rite Plumbing service my home at least a half of dozen times over the last 6 years and I have to tell you these guys are first class! Over the years I've experienced a lot of problems because my second home is over 100 years old and my wife and I have always counted on Done-Rite to take care of any plumbing, heating and air conditioning repair needs. I probably shouldn't say this so they can see it, but I trust them so much, I never even bother getting a second estimate because their service is unmatched and their pricing is very fair. Whenever someone goes out of their way to make sure I get an exceptional experience, I always like to return the favor and let everyone know. Their technicians are all very knowledgeable, reliable, skilled and very meticulous. These guys are by far the best plumbers in La Grange Less

I had a coupon for sewer rodding for $100. The technician that came out spent 2 hours rodding the line, THEN told me it would be an extra $150 on top of the coupon price since he spent so long on it. When I questioned him about this, he said ‘You don’t HAVE to pay the extra. I just did a really great job for you, but you don’t have to pay it’. Weird and uncomfortable. The work he did was good. The service he gave was awful. Less

I was in need of a plumber to replace my water shut off valve and a few spigots. One of the neighbors told me about Done-Rite Plumbing. When the technician came to my house they did not have all the parts required to complete the job, so Jim called the office and had another plumber deliver the parts while doing the work. He had everything running like new within a few hours. These guys are the best! Less

We're very happy with the work that Done-Rite did at our office. They were professional and reasonably priced, and we would definitely use them again in the future, should the need arise. Less

Per our contract with Done Rite signed and dated May 30, 2017, Pat’s company owes a refund of $2,500 deposit for ½ of the job that was to be performed, a $1,000 deposit for the parkway bond (he refused to provide that money) and $450 for the permit; which was not necessary because there was no work that was performed that actually required a permit at our property. We are demanding the return of all funds deposited to Done Rite and the payment of our permit (total $3950). The job supposed to be finished in October 2017. After exhausted attempts to schedule work to be completed and many instances of promised workers constantly not showing up, Done Rite’s abysmal scheduling practices and poor work ethics left us no choice but to file a formal complaint with BBB and the Office of Attorney General. Done Rite of La Grange disregarded letters from the above institutions and assumed it is entitled to keep the money without delivering any work. Moreover, Done Rite company left substantial damage to our basement floor, a pile of debris in our basement, a mess of the parkway and front yard as a result of a few hour pre-work. We never intended to work with persons that constantly lie about all relevant conversations related to the job moreover none of our certified letters had been answered. We are about to take legal actions against Done Rite of La Grange. So if you do not want to feel powerless and have someone taken your money in exchange for nothing but damage, please do not hire Done Rite of La Grange for any serious plumbing jobs. Less

I had a really great experience with Done-Rite Plumbing from start to finish. Our hot water heater went out on Christmas Eve and we were hosting a family party at the house and needed to shower. I then called a number of other companies and no one could come out cause the holiday. We called Done-Rite Plumbing in LaGrange and they were able to send Jim out to our home and get our hot water running for us quickly. We are very thankful for all their help and their quick response. Less