Dan is very professional, helpful at explaining the problem with the water heater.
Thanks Dan
5
Oct 31, 2024
Well done. Danny had to do some extra labor that wasn’t accounted for in the initial estimate from a different technician but still charged me the ini...
More
Well done. Danny had to do some extra labor that wasn’t accounted for in the initial estimate from a different technician but still charged me the initial price. Tank looks good. Not a disruptive process. Will use this company again.
Less
5
Oct 30, 2024
Lucas was great! Efficient, professional, honest. Exceeded expectations ☺️
5
Oct 28, 2024
5
Oct 12, 2024
5
Sep 20, 2024
He knows what he is doing, very polite. Good person.
5
Sep 16, 2024
5
Aug 14, 2024
He arrived on time and finished quickly. Very professional.
5
Jul 22, 2024
5
Jul 18, 2024
Great Plummer, fast response time, was able to come out same day, completed all repairs promptly, professionally, and was in constant communication as...
More
Great Plummer, fast response time, was able to come out same day, completed all repairs promptly, professionally, and was in constant communication as I couldn’t be home for needed repairs. Highly recommended.
Less
2
Jul 16, 2024
Jayden was polite. He only spent 20min trying to rod out the clog and said it couldn't b done. Then charged nearly $300. Done Right not very customer ...
More
Jayden was polite. He only spent 20min trying to rod out the clog and said it couldn't b done. Then charged nearly $300. Done Right not very customer friendly.
Less
1
Jul 09, 2024
Very disappointed!! We hired Done-Rite to remove a toilet and install a new one. The young man who arrived removed the old toilet but could not get th...
More
Very disappointed!! We hired Done-Rite to remove a toilet and install a new one. The young man who arrived removed the old toilet but could not get the new toilet installed. He spent an hour on the phone with a supervisor trying to figure out what to do. He left without installing the toilet and told me he could not get the old one back on either. He told us we needed to rip out and replace the entire floor in the bathroom so he could get the issue addressed. He left us with no toilet in place and a $500 charge. We called a different plumber from another company who came out and installed the new toilet in 10 minutes. No issues. Ridiculous!
Less
5
Jun 10, 2024
Danny from Done-Right was professional, considerate, and fair. Would definitely use Done-Right again
5
Jun 04, 2024
Taylor seamlessly replaced our older home shower valves. He patiently explained the technical problem and detailed possible solutions allowing us to f...
More
Taylor seamlessly replaced our older home shower valves. He patiently explained the technical problem and detailed possible solutions allowing us to feel confident in the outcome.
Less
5
May 14, 2024
Tim went above and beyond with our plumbing issue. He bought the proper faucet needed because of the weird pipe configuration and then put together th...
More
Tim went above and beyond with our plumbing issue. He bought the proper faucet needed because of the weird pipe configuration and then put together the sink we bought online and hooked everything up. Then hauled the old HEAVY laundry sink away!
Highly recommend Done-Rite Plumbing!!!
Less
5
May 09, 2024
5
May 07, 2024
Absolutely would recomend, situation was turning into a nightmare. Leaky cast iron pipe from our tub leaking onto our ceiling. The plumber who was di...
More
Absolutely would recomend, situation was turning into a nightmare. Leaky cast iron pipe from our tub leaking onto our ceiling. The plumber who was dispatched, Danny was extremely professional knowledgeable and upfront about everything, and diagnosed the problem very quickly and showed me the exact location of the leak. The next day he came in and did the job in a timely and efficient manner. The company also seems very honest, the price i was quoted was the price I paid in the end, there was also no sales pitch which is very nice to not have to go through. You tell them what you want, they give you a quote and then execute. Will be using this company again.
Less
1
Dec 09, 2023
Disappointing experience - they charged me 80.00 dollars to come out and look at a leaky faucet in my tub. That was ok because they said they would cr...
More
Disappointing experience - they charged me 80.00 dollars to come out and look at a leaky faucet in my tub. That was ok because they said they would credit it for the repair. It then took weeks for someone to get back to me about the part. I called two or three times. Told they were on it - more delay. Finally a price comes - $1760 dollars to replace a faucet in a claw foot tub - when you break down the numbers, they were going to charge me over $270 dollars an hour to do the job. No mention of the credit in the estimate they sent me. Done never again.
Less
1
Nov 27, 2023
I can’t speak for the quality of the work, as the quote I got was outrageous. $1000 to replace an outdoor spigot and it’s associated shut off valve, l...
More
I can’t speak for the quality of the work, as the quote I got was outrageous. $1000 to replace an outdoor spigot and it’s associated shut off valve, literally right on the other side of the wall from each other. They might do great work, but be prepared to pay a pretty penny. For reference, @$750 for the spigot itself, and @$250 for the shutoff valve.
Less
5
Dec 10, 2021
Very professional, very responsive to my needs and was on time with the time that was quoted me. Was in hope that the faucet could be repaired but ins...
More
Very professional, very responsive to my needs and was on time with the time that was quoted me. Was in hope that the faucet could be repaired but instead had to get a new one installed. I could see that the repair was a task that could not be done, greatly appreciate the extra mile that Dan went, to show me that he tried his best to just replace the stem. I highly recommend this company. Dan was very professional, THANK YOU, SO MUCH
And many thanks to Michelle that reassured me that help was on the way ASAP !!
Less
5
Dec 07, 2021
Local plumbers that are a great value. I used Done-Rite instead of A.B.C after Done-Right was a third of the price. Don't be fooled by the big guys a...
More
Local plumbers that are a great value. I used Done-Rite instead of A.B.C after Done-Right was a third of the price. Don't be fooled by the big guys and hire a local plumber.
Less
5
Nov 23, 2021
Very professional and arrived quickly! I would recommend services to others.
1
Sep 06, 2021
Can you say elderly abuse? These guys came to install a water heater on a Saturday for my mother in law. Since the guy they sent wasn’t a plumber he w...
More
Can you say elderly abuse? These guys came to install a water heater on a Saturday for my mother in law. Since the guy they sent wasn’t a plumber he wasn’t able to do the same amount of piping required to install the new heater. Instead they left and didn’t come back until Tuesday. Charged her for another trip charge then charged for the install then charged $1200 for a heater that they have a Home Depot for $600. After it was all added up the heater cost $2300. Do not use this company. Who am I? I’m the son in law that happened to be out of town while this scam happened. I’m also a state of Illinois licensed plumber of 40 years.
Less
5
Aug 27, 2021
Had an emergency at midnight with water backed up into the basement and first floor---Jim from Done-RIte came to the rescue! Was very professional an...
More
Had an emergency at midnight with water backed up into the basement and first floor---Jim from Done-RIte came to the rescue! Was very professional and saved the day. Very grateful---highly recommend!
Less
1
Aug 25, 2021
Stay away
5
Jul 27, 2021
This is the third time we have used Done-Rite and again they provided excellent service. Available, fairly priced, quick, and clear in their explanati...
More
This is the third time we have used Done-Rite and again they provided excellent service. Available, fairly priced, quick, and clear in their explanations and recommendations. They are definitely a go-to plumber.
Less
5
Jun 14, 2021
They fixed my Grandfathers sink. Very professional, I would definitely recommend.
5
Apr 21, 2021
Very satisfied. I used them as a second opinion after another plumber said I needed to repair my sewer line, which would have cost $2500. They were ab...
More
Very satisfied. I used them as a second opinion after another plumber said I needed to repair my sewer line, which would have cost $2500. They were able to unclog and get the drain going for around $400. I'm very happy I called Done Right!
Less
5
Mar 03, 2021
Very Satisfied Customer. I've used Done Rite for different services in the past, mostly small things. Recently, I called about a basement floor drai...
More
Very Satisfied Customer. I've used Done Rite for different services in the past, mostly small things. Recently, I called about a basement floor drain issue, which was full and giving off a bad odor, as well as a clogged basement toilet. I called Done Rite and they sent out a plumber the next day. He identified the issue as a broken ejector pump. He was able to replace the pump and get everything working again in less than an hour. The staff person I spoke with on the phone along with the plumber were courteous, professional and appreciative of my desire to fix the problem ASAP. Highly recommend Done Rite!
Less
5
Dec 06, 2020
50 foot rod from the sink to the stack. Guy was in and out in an hour.
5
Oct 29, 2020
5
Aug 14, 2020
Second time I've used Done Right Plumbing. They've answered on the first call both times and were able to get somebody out to my place within 2 days b...
More
Second time I've used Done Right Plumbing. They've answered on the first call both times and were able to get somebody out to my place within 2 days both times. Service is quick and reliable and the plumbers have been very professional and kind. Thank you.
Less
5
Jul 02, 2019
On time - Great Work. I highly recommend them
5
Apr 12, 2019
Now I will always use Done-Rite Plumbing for all of my plumbing needs. These guys are literally the best.
5
Dec 25, 2018
Outstanding service! I was in need of a plumber for a few repairs and called Done-Rite Plumbing. They were fast, responsive, honest and fixed a few th...
More
Outstanding service! I was in need of a plumber for a few repairs and called Done-Rite Plumbing. They were fast, responsive, honest and fixed a few things in one service call so I didn't have to pay twice. Highly recommended.
Less
5
Dec 15, 2018
We needed a Plumber in Elmhurst and many of them couldn't get anyone over until next week. We called Done Rite and they squeezed us in right away and ...
More
We needed a Plumber in Elmhurst and many of them couldn't get anyone over until next week. We called Done Rite and they squeezed us in right away and even stayed late to get the job done in one day, when the other companies told us we would be without water for 2 days. We have 3 girls high school and one boy in junior high so we definitely can't be without water for two days. They are very responsive, work very hard, get the job done and do all they can to accommodate your schedule. I'm so glad I called them and they actually answer the phone!
Less
5
Dec 13, 2018
We have called Done-Rite many times for our plumbing issues over the years and each time they have provided professional and courteous service. They t...
More
We have called Done-Rite many times for our plumbing issues over the years and each time they have provided professional and courteous service. They take the time to listen to and explain, and we trust their expertise.
Less
5
Dec 05, 2018
Done-Rite Plumbing came out to our house right away when we were having water coming up the basement floor drains. They fixed a difficult blockage qui...
More
Done-Rite Plumbing came out to our house right away when we were having water coming up the basement floor drains. They fixed a difficult blockage quickly and gave us recommendations on how to fix the problem so it doenst happen again.
Less
5
Dec 05, 2018
P.S.A.: There are a few people that call themselves plumbers out here in the Hinsdale area who advertise plumbing service who are not even licensed pl...
More
P.S.A.: There are a few people that call themselves plumbers out here in the Hinsdale area who advertise plumbing service who are not even licensed plumbers. Done-Rite Plumbing is state licensed and insured. Thankfully from the work I do I know which questions to ask before hiring a contractor otherwise we would have been taken for a ride. These guys are 100% LEGIT! Trust me, you don't want non licensed or non insured people working on your home, especially if someone gets injured and you will certainly avoid undue negligence.
Less
5
Nov 28, 2018
Our sewer line has been backing up now for several months. We tried many different remedies and plumbers to fix the problem. After calling our old plu...
More
Our sewer line has been backing up now for several months. We tried many different remedies and plumbers to fix the problem. After calling our old plumber to fix the problem 3 times and literally experiencing the same dilemmas over and over, we decided to call Done-Rite Plumbing to get to the bottom of the issue. They rodded out our sewer line and were pulling up all kinds of tree roots resulting from a broken sewer line running along side of our house. They worked with our home warranty company and took care of the entire job for us. It is really amazing to watch how fast our toilets flush now. These guys really know what they are doing.
Less
5
Nov 21, 2018
There are a lot of plumbers out there to choose from in this area. Each one tells you what you want to hear, but Done-Rite Plumbing is by far the best...
More
There are a lot of plumbers out there to choose from in this area. Each one tells you what you want to hear, but Done-Rite Plumbing is by far the best plumber out there! They have been providing quality plumbing service to our family for over 20 years now. Everyone there is so helpful and responsive. Do yourself a favor and call them.
Less
5
Nov 12, 2018
We live in Elmhurst in an area prone to flooding and just hired Done-Rite to install a flood prevention mechanisms in our house. They inspected our ho...
More
We live in Elmhurst in an area prone to flooding and just hired Done-Rite to install a flood prevention mechanisms in our house. They inspected our house and told us exactly where the potential threats were and how to prevent them them from being a disaster down the road. Since I work out of my basement, I will sleep well at night knowing our home is protected.
Less
5
Nov 05, 2018
Our sump pump went out and we had Jim over at Done-Rite Plumbing take care of it for us. He was very thorough, courteous and responsive to our concern...
More
Our sump pump went out and we had Jim over at Done-Rite Plumbing take care of it for us. He was very thorough, courteous and responsive to our concerns. Their price was right on par with a few of the other quotes we had recieved. If you want the job done right, just call Done-Rite!
Less
5
Nov 04, 2018
Done Rite helped me with my clogged drain that we couldn’t seem to fix for several weeks. They were prompt and courteous and got our drain fixed in no...
More
Done Rite helped me with my clogged drain that we couldn’t seem to fix for several weeks. They were prompt and courteous and got our drain fixed in no time
Less
5
Sep 11, 2018
I was in Illinois purchasing a property when I needed an honest plumber to look at the pluming system. Jim from Done-Rite Pluming went above and beyon...
More
I was in Illinois purchasing a property when I needed an honest plumber to look at the pluming system. Jim from Done-Rite Pluming went above and beyond in order to make sure I knew exactly what my options were and how much is the cost. I recommend Jim for all your pluming needs.
Less
4
Sep 11, 2018
I am very satisfied with the service and results but I think the $490 charge is a little high.
5
Aug 30, 2018
We hired Done-Rite Plumbing to help us repair and replace some of the plumbing fixtures and we were very happy their work.
5
Jul 14, 2018
Best plumbing company to work with, very professional and they know what they are talking about
5
Jul 13, 2018
I've probably had Done-Rite Plumbing service my home at least a half of dozen times over the last 6 years and I have to tell you these guys are first ...
More
I've probably had Done-Rite Plumbing service my home at least a half of dozen times over the last 6 years and I have to tell you these guys are first class! Over the years I've experienced a lot of problems because my second home is over 100 years old and my wife and I have always counted on Done-Rite to take care of any plumbing, heating and air conditioning repair needs. I probably shouldn't say this so they can see it, but I trust them so much, I never even bother getting a second estimate because their service is unmatched and their pricing is very fair.
Whenever someone goes out of their way to make sure I get an exceptional experience, I always like to return the favor and let everyone know. Their technicians are all very knowledgeable, reliable, skilled and very meticulous. These guys are by far the best plumbers in La Grange
Less
3
Jun 13, 2018
I had a coupon for sewer rodding for $100. The technician that came out spent 2 hours rodding the line, THEN told me it would be an extra $150 on top ...
More
I had a coupon for sewer rodding for $100. The technician that came out spent 2 hours rodding the line, THEN told me it would be an extra $150 on top of the coupon price since he spent so long on it. When I questioned him about this, he said ‘You don’t HAVE to pay the extra. I just did a really great job for you, but you don’t have to pay it’. Weird and uncomfortable. The work he did was good. The service he gave was awful.
Less
5
Jun 02, 2018
I was in need of a plumber to replace my water shut off valve and a few spigots. One of the neighbors told me about Done-Rite Plumbing. When the techn...
More
I was in need of a plumber to replace my water shut off valve and a few spigots. One of the neighbors told me about Done-Rite Plumbing. When the technician came to my house they did not have all the parts required to complete the job, so Jim called the office and had another plumber deliver the parts while doing the work. He had everything running like new within a few hours. These guys are the best!
Less
5
Apr 19, 2018
We're very happy with the work that Done-Rite did at our office. They were professional and reasonably priced, and we would definitely use them again ...
More
We're very happy with the work that Done-Rite did at our office. They were professional and reasonably priced, and we would definitely use them again in the future, should the need arise.
Less
5
Feb 28, 2018
Had a awesome experience with them
5
Feb 20, 2018
They were very fast and very helpful. If you need a plumber, call them!
1
Feb 12, 2018
Per our contract with Done Rite signed and dated May 30, 2017, Pat’s company owes a refund of $2,500 deposit for ½ of the job that was to be performe...
More
Per our contract with Done Rite signed and dated May 30, 2017, Pat’s company owes a refund of $2,500 deposit for ½ of the job that was to be performed, a $1,000 deposit for the parkway bond (he refused to provide that money) and $450 for the permit; which was not necessary because there was no work that was performed that actually required a permit at our property. We are demanding the return of all funds deposited to Done Rite and the payment of our permit (total $3950).
The job supposed to be finished in October 2017. After exhausted attempts to schedule work to be completed and many instances of promised workers constantly not showing up, Done Rite’s abysmal scheduling practices and poor work ethics left us no choice but to file a formal complaint with BBB and the Office of Attorney General. Done Rite of La Grange disregarded letters from the above institutions and assumed it is entitled to keep the money without delivering any work.
Moreover, Done Rite company left substantial damage to our basement floor, a pile of debris in our basement, a mess of the parkway and front yard as a result of a few hour pre-work. We never intended to work with persons that constantly lie about all relevant conversations related to the job moreover none of our certified letters had been answered.
We are about to take legal actions against Done Rite of La Grange. So if you do not want to feel powerless and have someone taken your money in exchange for nothing but damage, please do not hire Done Rite of La Grange for any serious plumbing jobs.
Less
5
Dec 30, 2017
I had a really great experience with Done-Rite Plumbing from start to finish. Our hot water heater went out on Christmas Eve and we were hosting a fam...
More
I had a really great experience with Done-Rite Plumbing from start to finish. Our hot water heater went out on Christmas Eve and we were hosting a family party at the house and needed to shower. I then called a number of other companies and no one could come out cause the holiday. We called Done-Rite Plumbing in LaGrange and they were able to send Jim out to our home and get our hot water running for us quickly. We are very thankful for all their help and their quick response.
Less