Magic Touch Carpet Repair And Cleaning
2023-12-18T21:23:28.905Z
I am giving you a 1 star because you showed up and did the job. Honestly, I am extremely disappointed at your customer service. The job was done on Saturday afternoon and by Monday they were threatening to put a lien on my property without payment. I own a dozen properties and deal with many services, but this one wins with the customer service disrespect and low class. During a very busy weekend full of my children’s activities and family events, I was getting threatening text messages and emails. Not until Monday did I ever receive an invoice for my own record keeping. I will never recommend this company to anyone. There are many carpet repair services in the Phoenix area and I advise you to choose another one. This company has ZERO customer service and customer relations skills. They even accused me of not being able to pay them. What an insult!!!! I will also be posting our neighbor website, next door, and more social media platforms. Ps. I never give reviews but this one was needed. ;(