Otium Creative Agency, LLC
2026-11-09T00:51:14.253Z
I stumbled across Ink Sirens on Instagram and decided to give them a try! It's the cutest little all-women tattoo shop tucked away off Highway 66 in Rowlett, and I'm so glad I found them!I initially reached out by text and received a response the next day, which I appreciated. Somewhere along the way, there was a communication mishap with my appointment, and I actually ended up texting to cancel. That's when I met Ashleigh, and I cannot say enough good things about her!Instead of just accepting my cancellation, Ashleigh went above and beyond to acknowledge the miscommunication, make things right, and ensure I was taken care of. She genuinely cared about turning my experience around, and that's exactly what she did. I'm SO glad she convinced me to come in!Lily was my tattoo artist, and she was absolutely wonderful! I think she could tell I was coming in completely overstimulated from a long day at work. She was patient, helped me find the perfect placement, and made me feel comfortable. Once we had everything figured out, I popped in my AirPods, listened to music, and relaxed while she worked. It was exactly what I needed, and I absolutely love my tattoo!The shop itself is adorable, pink, and welcoming. Everyone was incredibly friendly, and Ashleigh even surprised me with the cutest little swag bag! Such a thoughtful gesture that honestly made my day.What really earned Ink Sirens this five-star review was the customer service. Anyone can provide a great experience when everything goes according to plan, but I think you learn a lot more about a business when something doesn't. Ashleigh could have easily let me cancel and move on, but instead, she took ownership, followed through, and made sure I felt appreciated. That kind of customer service deserves recognition!I would absolutely recommend Ink Sirens, especially if you're looking for a tattoo shop where you feel comfortable, welcomed, and genuinely cared for. Lily made the tattoo experience relaxing, and Ashleigh made sure I had the opportunity to experience it in the first place.I went from being ready to cancel my appointment to already planning my next visit. I'll definitely be back next month for more artwork!Thank you, Ashleigh and Lily, for such a wonderful experience!