5.0/5.0 Star rating in the digital marketing space.
5.00
67 reviews
AI Summary
Jump Forward Media receives consistent praise for its exceptional customer service, responsiveness, and the effectiveness of its marketing strategies, particularly for medical spas. Clients report significant increases in leads and sales, attributing their success to the personalized support and insightful strategies provided by the team's account managers. However, specific challenges or negatives were not mentioned in the reviews. Overall, the agency is highly recommended for those seeking impactful marketing assistance.
5
Jun 11, 2025
I’m very pleased with JFM’s lead gen & marketing tools. They get results! Everyone with which I’ve engaged at JFM is professional, personable, etc. Bu...
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I’m very pleased with JFM’s lead gen & marketing tools. They get results! Everyone with which I’ve engaged at JFM is professional, personable, etc. But, I want to give a special nod to Morgan, the best account manager ever! She is attentive, responsive, knowledgeable and demonstrates a strong desire to help my independent day spa franchise thrive! Morgan and JFM: thanks for all that you do for us at Hand & Stone Spa in Decatur, GA!!
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5
Jun 11, 2025
We love Jump Forward Media here at Hand & Stone Hilliard! We recently began working with them in early April, and the results have already exceeded ou...
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We love Jump Forward Media here at Hand & Stone Hilliard! We recently began working with them in early April, and the results have already exceeded our expectations. I’ve been so impressed not only by the progress we’ve made in such a short time but also by how much I’ve learned along the way.Our account manager, Morgan P., is truly exceptional. She is knowledgeable, responsive, and genuinely invested in our success. Morgan takes the time to explain each step, offers thoughtful recommendations tailored to our specific needs, and is always quick to celebrate our wins with us. Her enthusiasm and dedication make her an absolute joy to work with.We’re so glad we partnered with Jump Forward Media and look forward to continued growth with their support!
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5
Jun 10, 2025
Jump Forward has been so helpful for our business. We have tried other lead gen companies before and have had such a positive experience with JFM. Mor...
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Jump Forward has been so helpful for our business. We have tried other lead gen companies before and have had such a positive experience with JFM. Morgan, our account manager, is phenomenal at her job. She gives us great feedback and always comes to the table with ideas and suggestions to help us maximize our budget. Thank you Morgan!!
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5
Jun 10, 2025
Morgan is the BEST! She thinks outside of the box and is willing try just about anything to make us successful. Thank you for all you do Morgan!
5
Jun 10, 2025
We love working with Morgan!! She's the best!
5
Jun 05, 2025
The depth of talent across the JFM organization is exceptional — every individual I have interacted with has been sharp, creative, and genuinely great...
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The depth of talent across the JFM organization is exceptional — every individual I have interacted with has been sharp, creative, and genuinely great at what they do. It’s one thing to have a strong point of contact… it’s another to have every person you encounter bring that same level of excellence. That kind of consistency and depth is hard to find, and it’s made a noticeable difference in our experience.A special shout-out to our account manager, Alaska — she’s been incredible to work with: thoughtful, organized, and genuinely pushing every day to help us succeed.
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5
Jun 05, 2025
I can’t say enough about Jump Forward Media and my account liaison Maddy G.She is absolutely amazing and easy to work with. She always answers my ques...
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I can’t say enough about Jump Forward Media and my account liaison Maddy G.She is absolutely amazing and easy to work with. She always answers my questions in a timely matter and helps with ideas for new ads. My business has flourished since using JFM, of all the marketing companies I’ve used over the years they are THE BEST!
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5
Jun 05, 2025
Let me tell you about Morgan Pena, the world's greatest account manager from Jump Forward. Morgan has made Client Runway a success in our spa for not ...
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Let me tell you about Morgan Pena, the world's greatest account manager from Jump Forward. Morgan has made Client Runway a success in our spa for not only leads but communication. She goes above and beyond to make sure we understand the in's and out's of the program. She has even made herself available to our front desk team on Slack. Our weekly calls are something I look forward to, because Morgan doesn't make me feel like just another account. She truly makes me feel warm and welcomed and that we are always making the right choices for our spa. Thank you Hayden for giving us such an amazing account manager. My day is better with Morgan in it!
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