Anything you need they got you covered, that’s my experience for over the years .service top notch . There is no better watch expert than Jerrry thanks so much. Less

The Juhas & Sullivan team are all so incredible, I can’t say enough positive words about them! They are all so sweet and helpful with picking the most beautiful diamond! They were so quick to help with resizing my ring as well, truly the most amazing team! Our whole family are huge fans!! Less

I have always received exceptional service from Juhas & Sullivan. One example was when my husband bought an anniversary band to match my wedding band - when I put it on, we realized it was a slightly different size. George worked with us and A. Jaffe to have the band resized and it ended up being perfect. I love working with Juhas & Sullivan because of the personal attention and the care they give their customers. Highly recommend! Less

Our experience at Juhas and Sullivan has been nothing short of extraordinary. Cassidy made finding the perfect engagement ring and the crafting of my custom wedding band easy and fun. Her genuine passion, excellent communication, and warm personality stood out throughout the process! Cassidy, Jerry, and owner Jeff treated us like family, creating a welcoming atmosphere that goes beyond the norm. The personalized care and attention we received were second to none. They turned our experience into a memorable journey, and we're grateful for their exceptional service and the family-like care they provide! We have and will continue to use them for all our jewelry desires :) Less

Dear Jeff and Cassidy, Thank you so much for all of your time and efforts in getting Alexis and I our rings. Jeff, from day one walking in and selecting an engagement ring your guidance and expertise were exceptional and you gave me the confidence in my selection of a ring my wife adores. Cassidy, your kindness, person-ability, and assuredness made what I had imagined to be a painful process actually kind of fun! Both of your efforts and strings pulled made this happen even when it came down to the wire. Thank you. Alexis and I will be using and recommending Juhas and Sullivan for all our jewelry needs. Less

Cassidy was great to work with and went above and beyond in helping my wife and I. They have been our preferred place to shop and will continue to be in the future. Less

I’ve had diamonds given to me by my parents and my husband over the years and wanted a custom ring incorporating all of them. I have purchased all three of my Tag Heuers from George and Jeff going back almost 30 years, and always received impeccable personalized service. There was no other place I would consider for designing a custom ring. I had various screen shots of pieces that appealed to me but none of them were quite right. Jeff took the time to identify the common themes and created a design that was exactly me. the finished product was gorgeous, beyond what I had hoped for. It’s a breathtaking ring that contains stones with a story that are precious to me. It will be a cherished piece that I can pass on to my granddaughters. See the custom pieces online for a photo. Thank you Jeff and Cassidy for your patience and personalized service! Less

Cassidy and Jeff were absolutely AMAZING to work with! I knew exactly what I wanted for an engagement ring, but only had a photo. They made that photo a reality, and then some! They were so patient with my pickiness, and so sweet. My fiancé proposed in October, and I’m STILL starring at this ring on a daily basis. I am so forever thankful for the professionalism from both of them, and even more so for the continued bond I have with this jeweler now. 100% recommend them for EVERY jeweler need you have! Less

Very friendly staff! Bought my first watch here and they walked me through the whole process of setting the time/date and adjusting it. Long Waitlists for certain watches but that is everywhere! 10/10! Less

Jerry was incredible and very pleasant to work with. He was very accommodating with my fiancée who had a difficult time deciding which type of wedding band she wanted. Also, bought my first Rolex today and I am enjoying it very much! I am beyond impressed by the level of service and attention I have received. Thanks again Jerry! Less

Jerry and George are incredible people to work with! We have purchased numerous watches and pieces of jewelry from them. We aim to always support local and these two remind us why we do it. Thank you team Juhas & Sullivan! We will continue supporting you! Less

I have purchased a couple of items at Juhas & Sullivan, most recently a Tag Heuer Carrera for my wife. That experience was quite pleasant. Today I visited to inquire about a specific Rolex I am wanting to purchase and was greeted by an extremely rude and arguably confrontational salesperson. I always want to buy local, but this makes me want to drive out of town for a better experience. Less

What I can say, “exceptional!” My wedding ring was custom designed through Juhas & Sullivan and needed a bit of service after some years. The J&S team went so far above and beyond taking care of my ring - thank you so very much! This team is top notch. Less

Stopped by and bought a watch today. It was my first time buying a "nicer" watch. Jerry was fantastic to work with. No pressure, no big sales pitch; just honest answers to ALL of my questions. It was a great experience and I wouldn't consider going anywhere else. I'm already plotting my next purchase from them. Less

Always have received top notch service here. Jewelry buying can sometimes make you feel like you are taken advantage of, but these gentlemen are nothing but honest and integrous. The one negative review i read is such a joke, i wouldn't think of buying elsewhere Less

Juhas & Sullivan is a class act establishment! They will go above and beyond for any occasion regardless of what you are looking to spend. They also happily clean your jewelry without any unnecessary sales pitch, or an annoying salesman tying to get you buy more. Support your local jeweler and pass on the Jared's and Kay's of the city! Less

I stopped in today to see if they could help me resize my watch even though it's not one they sell. They were kind, courteous, and professional. Thank you very much I appreciate your time. Less

My go to place for quality jewelry and watches. You know you are being taken care of and getting your money's worth by friendly and knowledgeable staff. Less

My fiancé and I worked with Jeff, and we both think he's wonderful - the best of the best! I needed to have my engagement ring resized a couple of times, as I was unsure of how I wanted it to fit. Jeff was incredibly patient and helpful, and I can't imagine receiving better customer service. It's immediately apparent that these guys take pride in the work that they do and genuinely want the best for their customers. I wholeheartedly recommend them. Less

Jeff is the BEST! He's very nice, and personable, with a very easy-going personality... He takes his time to listen, he pays GREAT attention to small detail. What more can a person ask for in a jeweler. Jeff is all about quality and none of this inferior quantity stuff, that seems to be rampantly dictating the world at the present time. "Ye get; what ye pay for" The Rolex I purchased from him/there (new in the box)has been nothing but top end quality, from a top quality store(maybe the best in Michigan) - a timeless classic for years to come, if you will... I even traded a Rolex in, and he/Jeff, was more than fair, above and beyond... This is more than I can say for a lot of people out there. Jeff, even goes the extra mile to polish my watch every now and again as a courtesy, to show how he really does care and appreciate every single customer that walks through his doors, and as a reciprocating and avid local shopper, I especially appreciate that in a small business owner more than anything else. It's all about customer service at the end of the day, and what also keeps a small business alive, and thriving for years to come... My watch, literally, always looks like brand NEW after he works his "micro magic" on it, and I've owned it for a little over two years!. He really knows his trade well, and takes it very seriously. I just can't say enough about this business and the people that work there(of the highest quality/integrity), just like the products they sell. If you need high-end jewelry, this is your place. Very nice surrounding community as well. I feel safe when I go in there, and right at Home! #classy Less

Juhas & Sullivan is the best jewelry store in Grand Rapids! Jeff, George, and Jerry provide exceptional service and are all very personable, honest, and talented. I always leave the store completely satisfied with the level of expertise and care they provide. Less

Service was the worst with them quoting me Rolex facts unknown to me until my Rolex watch and Rolex band were refused by Rolex for repair due to Juhas not telling me that Rolex only would work on my watch if I used the original band that came with the watch and not the Rolex band that was more easier to wear for me.Then I was told $65 for shipping charges and was increased to $113 for some surprise reason. Stay clear of this place and use other local dealers in the area to get the work done in house too. Less

This is the spot if you want a Rolex watch. They were the only authorized Rolex dealer in town with Submariners! Jerry was so helpful. He helped my find my watch within five minutes. Very stand up guy. He also showed me everything i need to know about the watch. I will Be back and I highly recommend this place to anyone . Less

I don’t buy much jewelry or really know much about what makes a jewelry store better than another, but I do know this; if you go to this store they will treat you with respect, give honest feedback, and do everything they can to make your day just a bit brighter. Each time I buy a gift here they wrap it up with so much care. This is the only jewelry store I’ll bother going to anymore. Less

This is my jeweler. I have bought an engagement ring and two wedding rings from Juhas & Sullivan. A big shout out to Jerry, who always makes my wife and I feel welcome. Less

Juhas & Sullivan is the best! Jerry, Jeff and George are second to none and make buying easy and fun! I stop in to just say hi and see what's new and often end up leaving with a little something. Thanks guys! Less

Simply Amazing! I arrived after close around 6:20 pm. I started to walk away from the front door and they came out to catch me before I left the parking lot. They helped me with a Rolex watch and adjusted it for me. This is excellent customer service going above and beyond. I will use them first for any jewelry purchase moving forward. Less

Juhas and Sullivan is the only place we buy our jewelry from. My wedding ring was designed by Jeff Juhas and it's an exquisite piece of work. We have bought watches, a diamond necklace and our wedding bands from here. Both Jeff and George are fantastic to work with. You get high quality diamonds with high quality service. Less

I first started shopping with Jeff and George a few years ago, at the recommendation of a coworker when looking for a Christmas present for my girlfriend. Jeff helped me pick out a beautiful set of pearl earrings, and answered all of my questions in common and simple terms, and made me feel comfortable and welcome shopping there, regardless of the size of my purchase. A year or so later, when it came time to shop for an engagement ring, I knew they were going to be my guys and George was very helpful and communicative with me throughout the process of ordering a customized ring, and he made sure I had everything in time for the big day. Jeff and George are both great guys, always offering a smile when you walk in and a hand shake on the way out and they will be my go-to jewelers in the future. Less

Jeff and George are the best! High quality inventory of jewelry and fairly priced. These guys are both great to work with and provide excellent customer service. I'll never go anywhere else. Less

Wonderful service and were very willing to help me work within my budget and still find a great engagement ring. Also were able to provide me with very quick service - after unfruitful searching elsewhere, it took less than 48 hours from my first visit here to have the complete engagement ring in my hand, even though the band/setting had to be ordered! Less

After 14 years of marriage, I lost my filigree, vintage-style platinum wedding ring. Absolutely heart wrenching. I didn't want to waste too much time without something on my finger, but I also knew it needed to be special and it needed to be different enough that it wouldn't remind me of that which I lost. I did a lot of initial online research. It was all just bittersweet. I finally decided on a brand that I was drawn to and discovered that Juhas & Sullivan carried that line. From the moment I walked through the door, I was greeted not by an eager jeweler hoping to make a sale, but by a kind gentleman, Jeff Juhas, who was more interested in our story. He understood that this wasn't necessarily a purchase we were looking forward to making (especially as we are in the middle of an adoption), and yet, he turned the experience into something I will rave about for the rest of my life. And the ring? I didn't think it would be possible to love something as much as the original. But I do and for very different reasons. It's also possible that this ring is more 'me' than the original. I'm still sick to think that I won't be able to hand the original down, but anyone can give a ring to someone they've known for a couple years. To receive a ring with the same significance 15 years after the first one was given with all that wisdom, heartache, and joy.. well, maybe the replacement is worth more than the first one after all. Less

I went to Juhas & Sullivan when it came time to get an engagement ring, and they greatly impressed me. My timetable for proposing meant that they had to rush the process a little bit, but they took it all in stride. They were great to work with and they were able to provide me with an exquisite engagement ring that my fiancee and I both love. I would highly recommend Juhas & Sullivan to anyone who is looking for custom jewelry design. Less

I am beyond impressed with their customer service and selection here! I did not have an insanely large budget and that did not deter them away from the great customer service they provided me. They were even so helpful with the sizing process after I gave my fiance her ring. She is in love with the ring.. I am happy about the cost and the quality.. I am so glad I cam here! I grew up in Grand Rapids and wanted to go to a store I could trust.. it was worth coming home for a visit to get the perfect ring. Thanks again. Less

Absolutely perfect. They were extremely helpful. They answered every question I had. They were always quick to get back to me. They did the extra work that other stores won't. I highly recommend them. OUTSTANDING! Thanks again Jeff! Less