2026-02-16T20:14:55.055Z

Date: 16 Feb 2026 * EDIT/UPDATE *So here we are in February. Still hearing every so often that the windows are, essentially, “on the way”. Still no windows. At this point, we really just want our money back…because this is beyond ridiculous.Oh also…if you think their address is still on baker rd in Minnetonka…think again. That office suite is as empty as Humpty Dumpty post-fall. I guess our $4,000+ couldn’t keep the lights on there for long.Just give us our money back. Seriously.Date: 7 Oct 2025Buckle up for a long read.We also have a signed contract along with over $4,000 put down from earlier this spring on May 29th, for three windows.We haven't had any correspondence since. Whether it's a salesperson's fault, the owner's fault, or the neighbor's fault, it doesn't really matter...at this point, there should be some sort of correspondence.I posted a 1-star review last Wednesday for this same reason, and it was only a matter of hours before my phone rings.Who called me? None other than the owner.I hear the rundown of how salespeople left, and things were kind of all over the place. That's fine. I can understand that part to an extent.We chat for a bit before I agree to take down my review based on being understanding of the supposed situation and being told that we'd get a call in the next few days to get a time set up for measuring said windows within a week.Well, my math tells me that it's been a week now, but we haven't heard anything at all.I messaged him again last night saying that I'd give him until tomorrow (today/7th) to get things straightened out.Three hours later I get a response only saying that he is still confirming with the window guy. Confirming what, you might ask...a time to measure? That windows can be ordered basically ASAP? Who knows! That's all I got.Well, you guessed it, tonight came and all but went without hearing anything...again.I've gone on long enough here, but trust me when I say that I could keep going.I know there is at least one other employee still hanging on to the sinking ship. I truly want to believe that he's doing what he can on his part but is being strung along as much as the rest of us.Joe and Lindsey Dvorak are not treating their supposed customers as anything more than just missed phone calls and undeserving of their attention.

2026-01-11T20:26:03.056Z

Warning: this company is not paying their subcontractors, not fixing installation problems and is a scam. After the project was finished, we had laborers coming to our house saying they hadn’t been paid, threatening us, etc. We had obviously paid for the work, but Modern Exterior Systems was not paying their subs. We also had an issue with our siding installation. After weeks of trying to get ahold of the owner, he promised if would be fixed. Two months later, numerous unreturned calls, it is not fixed. I’m generally not someone to leave bad reviews, but this company should be avoided.

2025-11-20T15:58:01.833Z

Follow up: After I posted the initial review, someone contacted me immediately and scheduled the work. We're very happy with the new roof. Definitely room for improvement with communication but no complaints with the work they performed for us.I don't know what's going on with this company. We were working with Rachel and she was great. We signed a contract and put down a 50% deposit 3 months ago and now total silence. I'm getting automated text and phone responses when I try to contact them and NO ONE will call me back. It would appear I got scammed out of a significant amount of money. Im so angry and frustrated.

2025-11-10T18:27:31.510Z

2025-11-09T01:52:34.567Z

Edit:Not sure why they proceed to leave a thank you for the incredibly horrible and negligent service that I experienced.

2025-10-24T16:10:12.676Z

2025-10-16T23:32:43.777Z

Thought I was in good hands. Worst service I've ever had. Have a signed contract for my roof and siding to be done from hail damage. They had 2 years to complete it. Now were down to 1 week before deadline. No siding done. I asked my insurance agent for an extension on the due date because I know they won't get it done. Insurance contacted me and said they won't give an extension due to the statue of limitations expired. Now I can't get a response from anyone at Modern Exterior Systems. All my emails get rejected and sent back to me. Phone calls not being returned. Looks like the next step is court action. Wish it won't come to that but I assume it will.

2025-08-03T17:26:25.679Z

Was working with Kiki and the process was smooth and efficient. Very professional and an overall great experience. I highly recommend her! She helped restore our home to its original beauty.