What our clients say about us
5.00
19 reviews
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AI Summary
Customers consistently praise the exceptional service and knowledgeable staff, particularly highlighting the helpfulness and patience of representatives. Many recommend the service for navigating health and insurance plans, emphasizing the personalized attention and support provided. There are no notable downsides mentioned in the reviews.
5
I had the pleasure of working with a representative of BroadZero named Kevin Schroeder. Kevin is very knowledgeable, very patient & fights hard for his clients.I started looking into Medicare around September or October of 2024. I explained to Kevin that I will be turning 65 in March, 2025, but I wanted to start getting info on Medicare. He explained the type of help BroadZero offers & then expla... More
I had the pleasure of working with a representative of BroadZero named Kevin Schroeder. Kevin is very knowledgeable, very patient & fights hard for his clients.I started looking into Medicare around September or October of 2024. I explained to Kevin that I will be turning 65 in March, 2025, but I wanted to start getting info on Medicare. He explained the type of help BroadZero offers & then explained Medicare. After giving Kevin my info, including doctors & prescriptions, he sent me a list of medical plans that would benefit me. Kevin gave me time to review all of the info he sent & answered any questions I had.In the beginning of 2025, Medicare tried to automatically enroll me into Keystone VIP. I called Kevin, he checked to see if my current doctors are in Keystone VIP’s network & to see if my medicine was covered. He found that Keystone would not be a good fit for me because some of my doctors were not in the network.Once I picked a plan that covered my needs, I had a problem when I tried to get a refill on one prescription under the new plan. Kevin went above & beyond to help me straighten things out. He made so many phone calls to get an understanding why my plan was not covering the medicine. If he did not have an answer, he would ask his supervisor just in case he was missing something. He contacted my doctors office to help me get samples until the medicine problem was resolved. He found other agencies that would be able to help also.Kevin does not just sign clients up for benefits, he makes sure things are running smoothly & he is still a phone call away. He was there for me during a couple of meltdowns I had during this process. He did not abandon me when I needed him. I appreciate him so much & consider him a friend. Less
5
Amanda at Broadzero was beyond helpful!!I was clueless when looking through these ins plans.She was kind,patient and walked me through everything Step by Step.I will recommend her to my family n friendsThank You for a Great Experience!!... More
Amanda at Broadzero was beyond helpful!!I was clueless when looking through these ins plans.She was kind,patient and walked me through everything Step by Step.I will recommend her to my family n friendsThank You for a Great Experience!! Less
5
I reached out to them for help with my health insurance .Mandy responded to my call immediately and helped me get coverage that in no time! I would highly recommend calling them vs going through online enrollment... More
I reached out to them for help with my health insurance .Mandy responded to my call immediately and helped me get coverage that in no time! I would highly recommend calling them vs going through online enrollment Less
5
Great place, Nick always helps me with all my insurance needs, problems , guides me on things I don't understand! I've been dealing with Nick for many years, I wouldn't go to anyone else to guide me with so many important issues !... More
Great place, Nick always helps me with all my insurance needs, problems , guides me on things I don't understand! I've been dealing with Nick for many years, I wouldn't go to anyone else to guide me with so many important issues ! Less
5
5
Amanda at BroadZero was fantastic during this challenging time in my husbands and ILife . She was very patientespecially with my husband asking the same questions over and over lol ) Having sat with previous agents in the past it was clear that Amanda was different. That is , she was honest and didn’t try and steer us to a company that would benefit her . We trusted BroadZero and highly recommend... More
Amanda at BroadZero was fantastic during this challenging time in my husbands and ILife . She was very patientespecially with my husband asking the same questions over and over lol ) Having sat with previous agents in the past it was clear that Amanda was different. That is , she was honest and didn’t try and steer us to a company that would benefit her . We trusted BroadZero and highly recommend them ! Less
5
Kevin is very knowledgeable and helpful. He always searches for the best plans to fit my needs and explains things to me to help me understand. I would recommend Kevin to anyone... More
Kevin is very knowledgeable and helpful. He always searches for the best plans to fit my needs and explains things to me to help me understand. I would recommend Kevin to anyone Less
5
BroadZero is the company to seek out for your health insurance plan needs. Amanda Bolletino is extremely knowledgeable. She takes her time to find the right plan that fits the individual. I have referred friends to BroadZero and they were able to have their questions answered, or get new insurance plans. BroadZero takes away the confusion and helps customers find a health insurance plan.... More
BroadZero is the company to seek out for your health insurance plan needs. Amanda Bolletino is extremely knowledgeable. She takes her time to find the right plan that fits the individual. I have referred friends to BroadZero and they were able to have their questions answered, or get new insurance plans. BroadZero takes away the confusion and helps customers find a health insurance plan. Less
5
Good day. And what a good day it is thanks to Amanda. Amanda picked up my call when I was in a panic over my health insurance, and she calmed me down, she helped me with the application knowing I was confused on some of the questions, and I submitted it. It was all done correctly with Amanda’s help so there were no delays in my coverage. She even put me in her calendar to contact me, and did so m... More
Good day. And what a good day it is thanks to Amanda. Amanda picked up my call when I was in a panic over my health insurance, and she calmed me down, she helped me with the application knowing I was confused on some of the questions, and I submitted it. It was all done correctly with Amanda’s help so there were no delays in my coverage. She even put me in her calendar to contact me, and did so months later to check in on me. Amanda’s patience and kind demeanor is much appreciated. She is my go-to insurance girl. Thank you!! 🤓 Less
5
Amanda she’s so amazing, she so kind and sweet. Definitely highly recommend 🥰
5
Had great experience with Nick& Amanda / big help with any health care plans to fit your needs really great people been with them years now
5
5
Trying to figure out insurance for my Dad was frustrating and confusing until I was referred to Broadzero. Amanda is kind, patient and incredibly knowledgeable.... More
Trying to figure out insurance for my Dad was frustrating and confusing until I was referred to Broadzero. Amanda is kind, patient and incredibly knowledgeable. Less
5
Amazing customer service. Was very diligent with my time and very efficient with their services.
5
5
I recently loss my husband. Then I had to get a secondary health insurance for me. Because I no longer able to be on his insurance. An I also needed more life insurance. To cover my funeral expenses upon my death. So my children would not be burdened with that expense. Nike & Mandee Bolletino are the absolute best at taking care of in need of insurance. Mandee got me the best secondary in... More
I recently loss my husband. Then I had to get a secondary health insurance for me. Because I no longer able to be on his insurance. An I also needed more life insurance. To cover my funeral expenses upon my death. So my children would not be burdened with that expense. Nike & Mandee Bolletino are the absolute best at taking care of in need of insurance. Mandee got me the best secondary insurance for me. She checked to make sure my prescription were all covered under the plan. She got several choices to pick from. She told me which one she thought would be the best. Nick also did a great job. He got all of the life insurance company's with there rates & gave me a choice. But he also told me which he though was the best but that it was my choice. There was no pressure to buy. Just helpful concern to help me get what I wanted. But to get the best for me. I have used my new secondary insurance. I have no co- pay at the doctor, low cost scripts & no balance to pay at doctor visits, hospitals or test. My life insurance is good coverage at affordable cost each month. I never had to leave my house. It was all handled on the phone. So if you need health or life insurance. This is the couple to get. They are truly caring people. Who enjoy helping others in need!!! Barbara Powers Less
5
There is not enough space or time to say how helpful, which is a very insufficient word, when using it for how much Mandy & Nick did to make Medicare, especially the pharmaceutical side, so much more understandable & cost efficient for this retiree. If there are any folks better at this, & I speak from experience, good luck finding them. Your days of searching fir Medicare, etc. assistance can st... More
There is not enough space or time to say how helpful, which is a very insufficient word, when using it for how much Mandy & Nick did to make Medicare, especially the pharmaceutical side, so much more understandable & cost efficient for this retiree. If there are any folks better at this, & I speak from experience, good luck finding them. Your days of searching fir Medicare, etc. assistance can stop here - with just one phone call. SM Sinclair Less
5
I had the good fortune of meeting Amanda Bolletino online when searching insurance help for my son. She was immediately able to find information on state insurance for him & within an hour we were all set. She patiently answered my questions & told me to call her anytime if I needed help. Thank you so much, Amanda!!... More
I had the good fortune of meeting Amanda Bolletino online when searching insurance help for my son. She was immediately able to find information on state insurance for him & within an hour we were all set. She patiently answered my questions & told me to call her anytime if I needed help. Thank you so much, Amanda!! Less
5
Great people . I recommend him and his wife