What our clients say about us
5.00
79 reviews
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AI Summary
Customers rave about the exceptional service provided, highlighting the professionalism, compassion, and effective communication of the staff. They appreciate the seamless processes for relocating pets, as well as the frequent updates during transit. Overall, there are no notable cons mentioned, solidifying a highly positive experience for pet owners.
5
On behalf of my family, we would like to extend our gratitude and love to Keringa-Petwings for their devotion to ensuring that our babygirl arrived sa... More
On behalf of my family, we would like to extend our gratitude and love to Keringa-Petwings for their devotion to ensuring that our babygirl arrived safely from South Africa to Australia. We had a small window to bring our pet dog to Australia when we changed to Keringa-Petwings. Danielle ensured that we got everything done within that time frame. She was kind and patient and really helped ease the anxiety we were feeling in those last months. They sent pics when our pet was with them in quarantine, they sent emails of assurance that our pet was fine. They were just amazing. The facilities are clean, the staff love our pets and their love just radiates through the services they provide. Thank you again Keringa-Petwings for all that you have done. God bless each of you and the services you provide. Less
5
5
Carla assisted me with getting my kitty to the UK with me!Super helpful, affordable compared to other companies, and overall a great experience :)
5
Excellent service relocating our two dogs from Norway to Johannesburg, South Africa.Niveshan was very professional and very quick to respond to our nu... More
Excellent service relocating our two dogs from Norway to Johannesburg, South Africa.Niveshan was very professional and very quick to respond to our numerous questions regarding the process and requirements for bringing our dogs back to South Africa. His responses were always clear and reassuring.The driver that delivered our dogs was also professional and very friendly.Would definitely recommend the services of this world class team. Less
5
Such caring staff and very professional! Clearly the best in their field.
5
5
I had to fly my cat all the way from Miami to Joburg. I also needed to do this within a few weeks so I was incredibly stressed, but Keringa Petwings m... More
I had to fly my cat all the way from Miami to Joburg. I also needed to do this within a few weeks so I was incredibly stressed, but Keringa Petwings made this process SO seamless. Niveshan was extremely helpful from the very beginning, and helped me get the import permit so quickly! Considering this is South Africa, I expected it to take months. I am so happy I used Keringa instead of applying for it by myself. Niveshan was also constantly in contact with the shipping company in Miami, and I was always in the loop! When my cat finally landed at OR Tambo, the customs clearance took a few hours and then Keringa’s driver delivered him straight to my door in Morningside. I can’t recommend this company enough! Less
5
My fiancé and I elected to relocate to the Netherlands from South Africa. This was an incredibly difficult decision for a number of reasons. Only one ... More
My fiancé and I elected to relocate to the Netherlands from South Africa. This was an incredibly difficult decision for a number of reasons. Only one aspect of this move was made to be stress-free and that was the relocation of our precious cat Coco. This was all thanks to Keringa-Petwings and their incredible staff! From the onset, Danielle at Keringa-Petwings assisted us with pricing, the steps required of us, the process from start to end, all of the admin associated with this move. Danielle was present, helpful, patient, understanding and kind throughout the process. Every email and call received an immediate response from her. Every concern or question was attended to by her. Danielle understood the immense pressure we had in relocating our Coco and our concerns for her wellbeing, safety and eligibility to travel and enter into another country. We are happy to report that due to the diligence from the Keringa-Petwings team, our Coco is safely and happily in the Netherlands with us! We owe a huge thanks to Danielle and the team at Keringa-Petwings who work tirelessly to deliver seamless, efficient, exceptional level of service with love, genuine care and compassion at the core of it all! We cannot recommend Keringa-Petwings enough – thanks to them, our little family is whole again and our fur baby is happy!To end off, we have to stress once more the sheer gratitude we have for Danielle (who’s excellence must be repeatedly reiterated) as well as the compassion and patience shown by the gentleman who collected Coco from our home in SA on the day of her flight to the Netherlands. We are indebted to you both for the love you have shown our Coco!Love,Michele, Fabio & Coco Less