Rightway Pro Auto Care
2026-08-14T16:23:44.000Z
Waste of time. Shady business. Unprofessional and untrustworthy.
I found Rightway Pro Auto Care through Instagram, where they were advertising “full vehicle tint for $199.” I thought it was a good deal, so I contacted them to ask about their tint options. I’ve had three of my cars professionally ceramic tinted in the past—one with LLumar IRX and two with SunTek Evolve—so I’m fairly familiar with window tint and film quality. I’ve had a great experience with SunTek, so this time I specifically wanted SunTek CIR for my wife’s car as a slightly more budget-friendly ceramic option.
Before we even discussed the tint percentages or exactly what I wanted done, I was asked to pay a $30 deposit because they said people frequently schedule appointments and don’t show up. Fine—I paid it.
I then asked what brands they carried, and they told me they had SunTek. I specifically asked for ceramic film, preferably CIR or Evolve, and they told me they had SunTek CIR. The price increased to $300, which I considered reasonable given that the original $199 promotion apparently did not apply to the film I wanted.
I was then told the front windshield was not included and would be another $140. Since they already knew I wanted SunTek CIR, I was expecting roughly $440 total including the deposit, which I thought was a decent price.
The problem started afterward.
They did not follow up with me about the film or ask what percentages I wanted, so I eventually told them directly that I wanted SunTek CIR 80% on the front windshield and 60% on the side and rear windows. I explicitly asked them to check whether SunTek CIR 80% and 60% were actually in stock before my appointment.
They ignored that request and essentially told me I could choose the film when I dropped the car off. Eventually, they confirmed that they had SunTek with “94% heat rejection,” which was already a pretty vague answer considering I had specifically asked for CIR.
On the day of my appointment, I arrived and they pulled my car into the shop. After I dropped off the car, we discussed the front windshield again, and suddenly the price was $170 instead of the $140 I had originally been quoted. No clear explanation was given for the $30 increase. They then informed me that because of the split window pieces on the rear sides, there would also be an additional $25 per piece. I was okay with the additional charge for the split windows, but the unexplained increase for the front windshield was another red flag.
However, I looked around the shop and did not see any SunTek film. Shortly afterward, they told me they did not have SunTek available that day and tried to convince me to use a different brand called HiTek instead.
This is the part that really frustrated me.
I had specifically asked them beforehand to verify that the SunTek CIR film I wanted was in stock. They ignored that request, let me drive to the appointment, and then tried to switch me to a different film once I was already there.
Maybe HiTek is comparable to SunTek—I honestly didn’t have time at that moment to pull up the full specifications and properly compare the two products. But that isn’t the point. I specifically chose SunTek CIR and made that clear before the appointment. I should not have to stand in a shop with my car already pulled inside and make an immediate decision about switching to a different film brand because the shop failed to verify its inventory.
At that point, I took my keys back and left.
This was easily one of the shadiest and most unprofessional experiences I’ve had with a tint shop. The original advertised price, the lack of clear communication, failure to verify inventory despite my explicit request, and then attempting to substitute a different product at the appointment left a very bad impression.
Also they have yet to refund my $30 deposit. Regardless of whether they eventually refund it, I would strongly recommend confirming the exact film brand, model, shade, and inventory in writing before scheduling an appointment here.