Colin and Powers helped me out of a real jam. Had a gas leak on the coldest day of the year. They had me back up and running quick. And Colin was a pl...
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Colin and Powers helped me out of a real jam. Had a gas leak on the coldest day of the year. They had me back up and running quick. And Colin was a pleasure to chat with. Great guy who did great work.
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5
Nov 28, 2024
Water heater blew on Thanksgiving morning...when else but on a holiday.
New tank installed and running in under 3hrs from the time of the call.
Very ...
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Water heater blew on Thanksgiving morning...when else but on a holiday.
New tank installed and running in under 3hrs from the time of the call.
Very happy with the service we get from Allen Powers Plumbing
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5
Nov 16, 2024
Great info. Put my mind at ease. Thought we had a leak in a wall was just pipe expansion.
5
Nov 15, 2024
A job done correctly! Part of it seemed to be rather challenging.
5
Nov 12, 2024
Dean was amazing...broke everything down for me and explained everything thoroughly.....definitely recommend
3
Nov 11, 2024
I am giving this company 3 stars for value v. amount of work performed. I have used them before and it now seems they subcontract out to various plumb...
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I am giving this company 3 stars for value v. amount of work performed. I have used them before and it now seems they subcontract out to various plumbers in the area. That said, the quality of work was excellent however the cost for repairing/replacing a leak in a gas line that turned out to be maybe 3 feet of pipe and adding a new value was far too much.
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5
Nov 09, 2024
Great work
5
Nov 08, 2024
Tech Danny was great. Explained work well and double checked that work was done properly. Very good job!
5
Oct 31, 2024
Great job!
Jim did outstanding work for us, working on 4 separate tasks while here, not only repairing and replacing, but also offering sound advice f...
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Great job!
Jim did outstanding work for us, working on 4 separate tasks while here, not only repairing and replacing, but also offering sound advice for fewer future problems!
Do not hesitate to call them!!!
✨✨✨✨✨✨✨✨✨✨
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5
Oct 25, 2024
Always great service. Tim L did a great job. Was very efficient.
5
Oct 16, 2024
Outstanding service and work! gave me a quote and started right away.
Colin kept me informed start to finish!
5
Oct 11, 2024
I have always been happy with Allen Power. They are responsive, knowledgeable and professional. Most importantly, they do the job right.
5
Oct 08, 2024
Danny L came out to replace a valve and replace a basement faucet. Danny was very courteous, installed the faucet in a timely manner, and cleaned up t...
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Danny L came out to replace a valve and replace a basement faucet. Danny was very courteous, installed the faucet in a timely manner, and cleaned up the work area. Prices were very reasonable. Very happy with the work that was done.
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5
Oct 07, 2024
Danny was polite and helped me a the problem.
5
Oct 02, 2024
This is an excellent company! Very responsive and Jim was great. He is a total professional.
5
Sep 25, 2024
Josh was on time, repaired the problem, and noticed a new issue that we didn’t realize we had. He did a great job and probably saved us a huge later e...
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Josh was on time, repaired the problem, and noticed a new issue that we didn’t realize we had. He did a great job and probably saved us a huge later expense with his attentiveness. A great company and service person.
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5
Sep 20, 2024
Colin was exceptional! Worked until everything was working.
5
Aug 21, 2024
Dan is the Man! Came out quick, handled the work.
5
Aug 21, 2024
Allan E Power is extremely efficient and detailed in their services. Ben has been out to our business the last two years and been incredibly helpful.
5
Aug 12, 2024
Called Allen E. Power at 8am for a corroded galvanized pipe that began to leak the night before. The customer service woman took my information and a...
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Called Allen E. Power at 8am for a corroded galvanized pipe that began to leak the night before. The customer service woman took my information and advised they would have a plumber out between 11 and 2 the same day. She sent me a text to confirm. By 9:45am I had received a second text that a plumber was already on his way. Dan arrived shortly thereafter and walked me through the work needed and gave me a quote. It was a fair price and he got to work right away. Dan was personable, professional and did excellent work. He communicated well and was done in less than 2 hours. From start to finish this was an extremely pleasant experience. I would highly recommend Allen E. Power and will use them again for future needs.
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5
Aug 09, 2024
Appreciate Taylor’s help today, he was very helpful and also did not mind sharing a few tips with me.
5
Aug 06, 2024
Taylor was courteous and helpful and solved our problem.
5
Aug 01, 2024
Colin is friendly and genuinely a nice person. He was professional and paid attention to every detail while working.
5
Jul 26, 2024
Very professional and courteous. Gave a free estimate of the work before starting. He left the area as clean as it was before.
4
Jul 23, 2024
He was unable to solve problem he did a good job but was unable to find a solution for me.
5
Jul 23, 2024
Company was on time and very courteous. Colin was very personable and very knowledgeable on my issue.
5
Jul 15, 2024
Very professional explain everything, very patient very good was satisfied with him 100 %percent
5
Jul 03, 2024
Josh was great. Would recommend everyone to Power. Thsnk you
5
Jun 26, 2024
The gentleman was great. Found another problem and took care of it.
I am am very pleased
5
Jun 13, 2024
Fast and efficient! Great service by Taylor.
5
May 28, 2024
Taylor was great!
5
May 19, 2024
Taylor is very nice and professional
5
May 14, 2024
10/10. Tim did great. Even came back after he noticed more things outside.
5
May 08, 2024
Danny of Allen Power plumbing fixed a toilet from which we were getting nasty sewer smells. Very pro job done.
5
Apr 04, 2024
I’ve used them in the past and they’re always professional and efficient
2
Feb 28, 2024
Needed some work done what was done properly my only problem they charge $290 an hour. Make sure you check prices first.
1
Jan 15, 2024
Called today because of a hot water problem. Was told $800 just to show up. I did not use them so I can’t comment on their service.
1
Sep 14, 2023
We had them replace our sewer line and it was a constant push to upsell for needless work. When it came time to pay they required cash only and wanted...
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We had them replace our sewer line and it was a constant push to upsell for needless work. When it came time to pay they required cash only and wanted it in two separate checks. I only assume so they could report one check to the IRS and pocket the other. Also we have a catch basin on the side of the house where one of the staff just decided to take the manhole cover. This company is not what it used to be once the original owner left.
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5
Feb 16, 2023
Called for emergency plumbing service at approximately 8pm, they had a tech show up within the hour, cleared clog and got pipes flowing, next week had...
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Called for emergency plumbing service at approximately 8pm, they had a tech show up within the hour, cleared clog and got pipes flowing, next week had another issue, again after hours, they showed up within 1 hour and determined the problem, temp clearing the of clog, will still need additional serous repairs but at least they responded and found the issue. Out of 10 plumbers called they were they were the only plumbers who answered, responded and discovered the problem for our condo building. Not cheap but for emergency response what do you expect. Will defiantly use again hopefully next time not in an emergency.
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5
Nov 15, 2022
We had major drainage issue with our kitchen sink. They were able to identify the problem right away and get into solution mode.
Josh went above and b...
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We had major drainage issue with our kitchen sink. They were able to identify the problem right away and get into solution mode.
Josh went above and beyond to ensure the problem was resolved and we were happy.
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5
Aug 09, 2022
I needed a plumber fast and was really impressed how they accommodated me!
5
Mar 29, 2022
Allen E Power is a great local plumbing company. We've used them for over 25 years. George just came out to rod our sewers. He was wonderful - very...
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Allen E Power is a great local plumbing company. We've used them for over 25 years. George just came out to rod our sewers. He was wonderful - very client focused. He definitely went the extra mile!
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5
Mar 05, 2022
Incredibly professional. They never make me feel like I am a pest or bothering them with my questions or requests. Particularly, Christina (I hope I s...
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Incredibly professional. They never make me feel like I am a pest or bothering them with my questions or requests. Particularly, Christina (I hope I spelled her name correctly). If you have a question or a situation you are trying to work through, ask for Christina. She helped us in several ways. She recommended Chicago Fire and Water for remediation. Chicago Fire and Water was phenomenal. I can’t stress this enough - sometimes you just want great people handling a tough situation. They win in this area. I would recommend them to anyone for any of their services. Thank you for being great to us.
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5
Mar 02, 2022
I've hired plumbers from this company several times and every time they are punctual, honest, and get the job done. After going through several plumbe...
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I've hired plumbers from this company several times and every time they are punctual, honest, and get the job done. After going through several plumbers and being unsatisfied, I can't recommend Allan E. Power highly enough!
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1
Oct 23, 2021
Alan plumbing and Heating pull debris and assign blame to the ones that seem like a good target, coming back for more problems that should not have ev...
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Alan plumbing and Heating pull debris and assign blame to the ones that seem like a good target, coming back for more problems that should not have even existed.. Expect to pay in the thousands for the damages they happen to assign to you, just for the heck of it?! 0 stars, negative people, very disappointed in the lengths gone to blame an innocent and easy target. Thank you very much for everything.
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1
Apr 13, 2021
In 2020, a trailer with a kubota dislodged from one of the trucks owned by this company as it was driving down 47th Ave in La Grange, and crashed into...
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In 2020, a trailer with a kubota dislodged from one of the trucks owned by this company as it was driving down 47th Ave in La Grange, and crashed into our front yard - taking down a concrete street sign, stop sign, and portions of our landscaping. The only reason the front of our home and gas line were not hit was due to a large evergreen that stopped the impact. Luckily, no one was hurt as we always have pedestrians around our house. This review is to reflect the incredibly disappointing lack of compassion and support the owners provided to us as a result. They did not file an insurance claim, likely to protect their own liabilities, so we trusted they would financially reimburse our landscaping fixes (new sod, replace a 6 foot corner bush and numerous hostas/grasses, replace a large hole in our front hedge, and a damaged evergreen needing repair). Not only were they defensive and non-responsive at times, they only offered grass seed as a solution (months later after we fixed the landscaping ourselves). They did not accept the landscaping quotes we went out of our way to provide them, nor did they ever send over their own landscaper to provide a quote as they said they would. Less than a year later, the large evergreen is now showing clear signs of distress at the point of accident and up the tree - leaving us with an expensive repair/replacement of this old, beautiful tree. Not surprisingly, our recent attempts to get support for the tree have been ignored and we are now on a path to sue the business in small claims court. The ethics and accountability of this company are alarming, at best.
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5
Mar 17, 2021
Greatest experience ever!!! Joe was my technician that came out to take a look at my water boiler. He was super knowledgeable, and quick to assess wha...
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Greatest experience ever!!! Joe was my technician that came out to take a look at my water boiler. He was super knowledgeable, and quick to assess what needed to be done. Prices are very reasonable. If I ever have any other boiler/plumbing issues I know who to call for!!!
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5
Mar 16, 2021
Great experience! Will definitely call again if needed.
5
Mar 12, 2021
I have to say, this is an amazing and professional company from the call center to the plumber that came out. They had the right pricing on the roddin...
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I have to say, this is an amazing and professional company from the call center to the plumber that came out. They had the right pricing on the rodding, had enough cable to get the job done, and was so professional in his demeanor. I can't say enough food things about this experience. Bravo 👏🙌
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1
Mar 10, 2021
Was told my front lawn needed to be dug up to repair broken drain pipe . Estimate didn't make sense to me . I called out another plumber to inspect my...
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Was told my front lawn needed to be dug up to repair broken drain pipe . Estimate didn't make sense to me . I called out another plumber to inspect my problem . Sewer was inspected with a camera . NO BROKEN PIPE , no tree roots . Beware of POWER PLUMBING .
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2
Feb 20, 2021
I have used them in the past for plumbing and quality is good, but value is horrible. I tried using them to fix the furnace and they installed the wi...
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I have used them in the past for plumbing and quality is good, but value is horrible. I tried using them to fix the furnace and they installed the wires wrong and I had to call another guy to fix it. I don't think I will ever use them again for anything.
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5
Feb 09, 2021
Friendly, prompt service. What looked like a potential disaster - backed up drains in adjoining bathrooms - was quickly identified as a blockage and...
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Friendly, prompt service. What looked like a potential disaster - backed up drains in adjoining bathrooms - was quickly identified as a blockage and resolved in 60 minutes. Thanks, Dave!
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5
Dec 11, 2020
Allen E. Power is the place to call if you have any plumbing issues. I have been using them for 20 years in my condo and as a new homeowner called the...
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Allen E. Power is the place to call if you have any plumbing issues. I have been using them for 20 years in my condo and as a new homeowner called them out again recently. They were able to come out the same day. He arrived on time with a mask on and quickly took care of the problem. He answered all my questions and gave me a fair quote on another repair. They do excellent work and are very easy to work with.
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5
Nov 24, 2020
Always fair. Always knows what they are doing
5
Oct 09, 2020
Installed back flow prevent er as recommended by Village.
Guys did an excellent job and offered expert opinion on other services provided. Friendly , ...
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Installed back flow prevent er as recommended by Village.
Guys did an excellent job and offered expert opinion on other services provided. Friendly , courteous, and hard working. Got the job done in the time quoted
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5
Oct 07, 2020
I e-mailed them on Sunday evening they reached out to me on Monday morning. Gave me a rate for the repairs I needed and set an appointment for Tuesday...
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I e-mailed them on Sunday evening they reached out to me on Monday morning. Gave me a rate for the repairs I needed and set an appointment for Tuesday afternoon. Their technician Dan was polite, worked quickly went over the services he performed took a few minutes to show us everything was working properly. He then went over the charges which matched the quote from the office. This is exactly how in home repair should be performed. A pleasant experience I'd highly recommend them.
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5
Sep 15, 2020
Frank was our plumber and we had a difficult faucet issue. We got quoted from another place and it was much more expensive and with a risk that our pi...
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Frank was our plumber and we had a difficult faucet issue. We got quoted from another place and it was much more expensive and with a risk that our pipe could break and cause significant complications. We called for a second opinion. Frank mentioned none of these issues, took care of the problem in less than 30 mins, the price was very reasonable, and we were even called and asked if he could come early, which worked great for us. Best service you could ask for.
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5
Jul 31, 2020
They are dependable, easy to get a timely appointment and are on time. I ask them to call to give me 20 minutes before they arrived and they did . ...
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They are dependable, easy to get a timely appointment and are on time. I ask them to call to give me 20 minutes before they arrived and they did . I had an appointment window of 1-3 and they arrived in that time frame.
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5
Jul 23, 2020
When our 14 year old AC failed, we contacted several HVAC companies regarding repair and replacement. Allan E. Power outshone the competition, Their t...
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When our 14 year old AC failed, we contacted several HVAC companies regarding repair and replacement. Allan E. Power outshone the competition, Their technicians and staff were prompt, courteous, clearly explained our options for repair and or replacement, and were very fairly priced. We plan to look to the company for our regular servicing and plumbing needs as they arise. We could not be more pleased.
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5
Jul 22, 2020
My technician was extremely friendly and helpful. He got down to business and found the problem quickly. He was patient and empathetic to my injury as...
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My technician was extremely friendly and helpful. He got down to business and found the problem quickly. He was patient and empathetic to my injury as well as I hobnled around to show him things. I will definitely be using Allan E. Power again if services are needed. On time, fair pricing, great customer service and knowledgeable techs.
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5
Jul 16, 2020
I had to get a backflow test on a rush basis because of a lack of professionalism and responsiveness from another company who never showed. I called A...
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I had to get a backflow test on a rush basis because of a lack of professionalism and responsiveness from another company who never showed. I called Allan Power Plumbing to explain the situation and they came out the next day. They were quick on the job and offered flexible payment options. I would highly recommend.
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5
Jul 10, 2020
I’ve been a long time customer. I use A.E. Power to perform an annual power rodding of my sewer line. I do this as a preventative measure. I gave them...
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I’ve been a long time customer. I use A.E. Power to perform an annual power rodding of my sewer line. I do this as a preventative measure. I gave them a try after a bad experience with someone else. And I have been happy ever since. They are quick to return calls as well as being able to keep their appointment window. The plumbers that have come through have all been professional and quick. They come across as honest and very knowledgeable as well.
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5
Jun 01, 2020
Arrived as scheduled, professional and resolved problem promptly. I have been using Allan Power Plumbling for 15 years and will continue to do so.
5
May 20, 2020
They came out to scope my sewer pipe after I thought I had a cracked main drain. They looked it over and assured me it was in good shape. Didn’t try a...
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They came out to scope my sewer pipe after I thought I had a cracked main drain. They looked it over and assured me it was in good shape. Didn’t try and sell me anything unnecessary and the price was great.
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2
May 08, 2020
I recently used Allan E. Power/247 Plumbing because a different plumbing company had caused blockages in my pipes when they changed the water heater.
...
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I recently used Allan E. Power/247 Plumbing because a different plumbing company had caused blockages in my pipes when they changed the water heater.
I called AEP and asked them to come out and look at several things. There was poor water pressure, both hot and cold, in the tub; poor hot water pressure in the kitchen faucet; and the bathroom faucet dripped.
The big success which AEP had was to improve the water flow, both hot and cold, in the tub by blowing out the lines. (Thus 2 stars.) But unfortunately, even though I told the plumber to check to make sure the improved water flow went down the drain, he didn't check for long enough, maybe a minute tops and most of that with only the hot on. (He put the cold on also for only a few seconds.) Now when I shower the water backs up and a puddle fills the tub floor.
AEP charges by the visit. Its $70 to get them to the door, plus an hourly rate of $160. Si it is problematic for them to come back now and rod the tub drain.
The tub faucet leaks through the cold water handle when the water is turned on. My concern is that it might be leaking behind the wall. The plumber was able to verify that it was not leaking on the hot side; however the plate on the cold handle couldn't be removed because the cold handle was glued rather than screwed on. He said he couldn't get the handle off without breaking the faucet. I asked him if he could change the faucet that day, and he said no! (Thus another problem with the $70 fee.) He said he was going to note the status of the faucet on the receipt to help me in convincing the landlady that it needed to be replaced, but he didn't.
Regarding the bathroom faucet, the plumber changed one cartridge, but the faucet still drips. Yet anther failure.
Regarding the kitchen faucet, he attempted to change the hot cartridge, but the new cartridge leaked when he put it in. So he had to put the old cartridge back. (This did nothing for my confidence level in AEP Plumbing.) His advice was to leave well enough alone with the hot water flow permanently diminished.
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4
Apr 28, 2020
Prompt, courteous and efficient plumbers with knowledge to get the job done right the first time. We recommend them for any residential needs.
5
Apr 22, 2020
We had some work done in our kitchen. They were very knowledgeable, responsive and professional and prices were very reasonable. If we ever need work ...
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We had some work done in our kitchen. They were very knowledgeable, responsive and professional and prices were very reasonable. If we ever need work done again they will be the first ones we call. Thanks for your service!
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5
Apr 14, 2020
I had to replace an old shower valve and 2 diverters that were no longer available. Christina helped me find what I needed and Josh did great plumbing...
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I had to replace an old shower valve and 2 diverters that were no longer available. Christina helped me find what I needed and Josh did great plumbing work - very punctual. Probably not the least expensive, but I wanted the job done right - very pleased.
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5
Mar 30, 2020
We had a leak in the basement, they quickly located the problem and fixed it, great and fast service, will definitely use them again if needed.
5
Mar 25, 2020
I have been using Power Plumbing for many years. I keep using them because I have always been impressed with their expertise and knowledge. It is most...
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I have been using Power Plumbing for many years. I keep using them because I have always been impressed with their expertise and knowledge. It is most important to me to know the work is done right. The office is friendly and very helpful. Their office is located locally and I like that.
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5
Mar 13, 2020
Allan and his team came arrived on time and did a great job. We were able to see the scope through the youtube video and the process was efficient and...
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Allan and his team came arrived on time and did a great job. We were able to see the scope through the youtube video and the process was efficient and effective.
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1
Feb 14, 2020
84 year old mother in law was charged 595.00 dollars and the furnace was worse off than when the technician showed up. Replaced parts and said she sho...
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84 year old mother in law was charged 595.00 dollars and the furnace was worse off than when the technician showed up. Replaced parts and said she should replace it as many other parts could go out. It also wasn't working when the technician left. Another company came in and fixed it for 185.00 total. I am filing a complaint with the BBB on her behalf. Elderly abuse.
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5
Jan 31, 2020
We had an emergency outdoor drainage problem (tree roots blocking drainage pipes) during a weekend rainstorm. Power's weekend emergency telephone ser...
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We had an emergency outdoor drainage problem (tree roots blocking drainage pipes) during a weekend rainstorm. Power's weekend emergency telephone service - speaking to a real, knowledgeable person - was uniquely great. She was able to schedule and have someone out within hours who diagnosed and did an immediate fix, in the rain and mud, on the spot. For that alone Power gets 5 stars and our appreciation and future business. They then proposed and bid a larger drainage installation project for a needed permanent improvement, and did quality work. Will use them in future and highly recommend.
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4
Jan 16, 2020
We called to have the main water valve replaced at my mother-in-law's home. The job was completed in a quality manner using proper tools.
5
Jan 06, 2020
This is our new go-to place for all things plumbing and HVAC. First, we love that they are local, second they have AMAZING professionals working for t...
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This is our new go-to place for all things plumbing and HVAC. First, we love that they are local, second they have AMAZING professionals working for them who are so friendly, knowledgeable and go above and beyond for their customers! Their pricing is also super reasonable and they offer coupons too. From the initial phone call to the actual job, their transparency and customer service are top notch! Reminds me of the olden days when you could actually know what you'll be paying BEFORE they show up. Dan and his apprentice were phenomenal!! I wish could give then more than 5 stars!
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5
Jan 02, 2020
I have used Power Plumbing for many years. In my old house, they put in a very complex steam boiler in a pretty confined space and did a great job. ...
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I have used Power Plumbing for many years. In my old house, they put in a very complex steam boiler in a pretty confined space and did a great job. In my new house, they've drained backyard flooded areas out to the street and installed underground gas lines to power my generator. Always prompt and courteous I highly recommend their excellent work.
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5
Dec 27, 2019
Power Plumbing showed up at last minute request on time and did quality work. They were fast and professional. I would definitely recommend them to an...
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Power Plumbing showed up at last minute request on time and did quality work. They were fast and professional. I would definitely recommend them to anyone else with plumbing needs. Side note: they were my little brother's (not so little anymore) little league team sponsor back in the day! Good people at Power.
Edited to add that today Dean with AEP came to our property within one hour of us requesting someone to come out. We had an issue in our basement that needed explanation for a closing that was supposed to happen THAT DAY. Dean came out, got the report ready and sent it to us so we could close in a matter of hours. If there is one thing I will miss about brookfield it is the local businesses that keep everyone in that neighborhood strong, especially AEP - thank you to Dean and the ladies in the office for solving what could have gone really bad if we didn't have their support. I don't care what kind of negative reviews there are here - they are good people who do right by their community.
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5
Dec 10, 2019
I have used this company many times. This time water on demand wasn’t working. They got
someone out within an hour and the guy went on the roof and fo...
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I have used this company many times. This time water on demand wasn’t working. They got
someone out within an hour and the guy went on the roof and found the problem. Their techs are very knowledgeable. Highly recommend.
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5
Dec 06, 2019
Alan's guys are always polite and punctual. They are available when all others are booked too! They were available within 48 hours to help hook up a ...
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Alan's guys are always polite and punctual. They are available when all others are booked too! They were available within 48 hours to help hook up a faucet. Awesome job guys! Thanks
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5
Dec 04, 2019
Fantastic, professional service at a very reasonable price. They really know their plumbing. They offered a less expensive, equally good, solution to ...
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Fantastic, professional service at a very reasonable price. They really know their plumbing. They offered a less expensive, equally good, solution to our problem.
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4
Dec 03, 2019
Quick service, but there is a "service charge" in addition to the hourly rate of $160, so a quick appointment can become quite expensive.
5
Nov 15, 2019
Our service was all we expected. Our plumber arrived only a couple of minutes outside of our scheduled time. He brought with him the tool he needed to...
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Our service was all we expected. Our plumber arrived only a couple of minutes outside of our scheduled time. He brought with him the tool he needed to clear our clogged drain. In a few minutes he fixed the problem, tested the drain and was out the door. We are satisfied.
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5
Nov 02, 2019
Allan E. Power was great! We ended up with a backed up sewer and they came to the rescue quickly and were very professional and friendly. Will continu...
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Allan E. Power was great! We ended up with a backed up sewer and they came to the rescue quickly and were very professional and friendly. Will continue to go to them!
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5
Oct 28, 2019
My sump pump failed and there was a ton of water in my basement. I called several places and this one was up front about pricing, and provided service...
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My sump pump failed and there was a ton of water in my basement. I called several places and this one was up front about pricing, and provided service in an hour or less (even on a Sunday).
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3
Oct 21, 2019
When the plumber arrived, I noticed that he was not driving the old familiar blue vans emblazoned with Power Plumbing that I had been used to seeing s...
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When the plumber arrived, I noticed that he was not driving the old familiar blue vans emblazoned with Power Plumbing that I had been used to seeing since about 1980! It was a van that did not even mention Power Plumbing.
When I heard the price, I was shocked. It didn't match with my prior experience with the company.
After he left, I heard the toilet refilling-it was leaking.
I called and he returned to repair this condition. When he was ready to leave, he explained that he didn't know why it was leaking since he put the appropriate parts in the first time. (Well, if he doesn't know why it is leaking, we're in trouble because I'm not a plumber!)
Since he left, I find that I have what I'll call an "eco-toilet". When you press and release the handle, you get a half a flush. If you need a full flush, you have to hold the handle down.
I thought about calling them back, but needless to say I will be looking for a new plumber that perhaps knows why something doesn't perform properly.
Update
I feel obligated to update the review listed above. After the incidents described above, I was contacted by the company offering to correct the issue. All of this was happening at a time when I was dealing with a medical issue, which complicated our communications and I was unable to schedule a return visit since I was absent from my home for quite a bit of time.
However, I can tell you that the vans used by the company had been introduced previously and I should not have even mentioned it since it had no bearing on the issues that I outlined.
To summarize, I will still call Power when I need a plumber. I’ll just be sure to request that they not send the same person referenced above. Perhaps I can even get my “eco-toilet working properly.😉 My revised 3 star rating means I’m willing to give them another chance.
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5
Oct 19, 2019
This was a quick maintenance intervention, because the sewage line was draining properly. Dan did a good job, as far as I can say. I wish he had a lin...
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This was a quick maintenance intervention, because the sewage line was draining properly. Dan did a good job, as far as I can say. I wish he had a line camera to show the customer, as most company do, that the line was completely free.
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5
Oct 17, 2019
As we have in the past, we received prompt, professional and courteous service when we called Allan E. Power. On those rare occasions when we need a p...
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As we have in the past, we received prompt, professional and courteous service when we called Allan E. Power. On those rare occasions when we need a plumber, this is who we call.
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5
Oct 14, 2019
We had a great experience with Joe from Power Plumbing replacing our hot water heater. He was delayed with a job before ours and came and stayed past ...
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We had a great experience with Joe from Power Plumbing replacing our hot water heater. He was delayed with a job before ours and came and stayed past business hours on a friday to complete the job. He was courteous, knowledgeable, friendly, and the work site was neat and clean. Thanks Joe!
12/21/2020 we had the pump needed for our basement toilet replaced but there was a complication due to age so they were able to reroute the piping to avoid cutting into the wall where the hidden connection had been buried. It spared us a lot of hassle and cost to replace drywall, paint, etc. Good job!
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5
Sep 25, 2019
Allan E Power always does a great job! Their office staff is receptive and kind. On site staff is great!
4
Sep 06, 2019
Work was done timely and properly
5
Aug 01, 2019
Prompt and quick courteous service from initial phone contact to end of job. Highly reccomend.
5
Jul 10, 2019
Timely professional service. Mike was great.
5
Jun 30, 2019
The BEST customer service from the moment someone answered the phone. Kevin is an awesome technician, he was prompt, professional, and thorough. I wou...
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The BEST customer service from the moment someone answered the phone. Kevin is an awesome technician, he was prompt, professional, and thorough. I would recommend this company and ask for Kevin, he is truly an asset for Allan Heating and Cooling, Thanks Kevin.
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5
May 30, 2019
Quick and effective service! Tim was great
5
May 25, 2019
We had Josh(from Power Plumbing) out to rod the main sewer line at our home.He did a good job,& was very courteous.This was our 2nd experience with Po...
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We had Josh(from Power Plumbing) out to rod the main sewer line at our home.He did a good job,& was very courteous.This was our 2nd experience with Power,& we would highly recommend them! Don & Joan Barkell
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5
May 24, 2019
I had a main line clogged. They came out and cleared the line fast. The technician was professional and had the right equipment to do the job properl...
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I had a main line clogged. They came out and cleared the line fast. The technician was professional and had the right equipment to do the job properly. I like using them because they expert plumbers who do things the right way.
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5
May 20, 2019
The staff at Allan E Power are excellent. The scheduler quickly found my service record and arranged a service call at my convenience. The first tea...
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The staff at Allan E Power are excellent. The scheduler quickly found my service record and arranged a service call at my convenience. The first team that came out determined I needed a toilet replacement. Ten days later, another repair person installed two toilets with no issues, on time, and took away the old toilets and packaging. I trust Allan E Power to get the job done. I hope I don't need more service in the future, but if I do it will be Allan E Power I call.
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5
May 01, 2019
I use them every year for my backflow testing and They are on time and professional.