Kailo
2026-03-30T00:00:00.000Z
Everything about this experience and company has been truly supportive, helpful, and honestly amazing. I purchased the original Kailo Patch (1 year version) about a year of so ago to help my husband with some shoulder pain. He liked it but his pain resolved and did not need it any longer. About 2 months ago I started to have pain in between my shoulder blades. I pulled the original patch out and it initially helped my pain. However the pain finally settled in my upper neck after a few days and has remained there. I had difficulty getting the current patch to really adhere around my neck due to the difficulty of that location and I contacted Kailo customer support for helpful tips. They gave me some but those did not really work for me despite the extensive time they spent with me looking for solutions. I reached back out to them for further tips, and they offered me an opportunity to be a beta tester for their new Kailo 2.0 patch that will be coming out soon. This patch was a game changer! It is extremely flexible and allowed me to position it right where I needed it. And the adhesive does not bother my skin (I have a lot of chemical allergies) and does not leave any residue. I am unfortunately still dealing with the neck pain, but this patch has helped so much. Some days, I have no pain at all. And on others, I have manageable pain but only with the Kailo! Everything from their customer service to their superior product has been outstanding. Their support team is so knowledgable about the product including placement tips. And they offer a concerierge call with their staff if needed, to give additional 1:1 feedback about better ways to place the patch to help your pain. I never expected when I bought this to help my husband that I would be the one wearing it daily, but I am grateful for the opportunity to use their devices. Kailo patches have really transformed my pain and they are a truly viable option for so many people who deal with daily pain.