“Instant” is an accurate word to describe their services. I had a blocked and frozen waste line. I called Instant for the first time, since I learned that Tony, Jenn & some of the staff from another company with whom I had dealt in the past, had moved to Instant.Lovely Jenn said a technician would come within two hours. In less than an hour I got a text that Darren was on the way. The text even provided Darren‘s last name.He resolved the blockage with a winding snake through the toilet. Abracadabra. Price was reasonable.