2026-05-22T01:27:52.663Z

I’ve had a great experience working with my proper manager, Gem. Communication has always been proactive, professional, and transparent, and she consistently go above and beyond to make sure everything is handled smoothly. Any maintenance issues or questions are dealt with quickly and efficiently, which has made the entire process stress-free. It’s clear she genuinely care about both the property and her clients. I highly recommend her to anyone looking for reliable and professional property management services.

2026-04-30T05:26:57.204Z

We were recommended to Gem Duong by both our broker and buyer’s agent, and after speaking with a few options, it was clear she stood out.We had also met with another agent from the selling agency where we purchased our investment property, but Gem was far more thorough and tailored in her approach. She took the time to understand our situation and future plans for the property, and provided detailed, well-considered advice rather than a one-size-fits-all solution.What really impressed us was how personalised and strategic her guidance was. She explained the rental market clearly, outlined different options, and gave us confidence that we were making the right decisions not just for now, but long term.Professional, responsive, and genuinely invested in achieving the best outcome — we would absolutely recommend Gem to anyone looking for a property manager.

2026-04-19T02:07:39.142Z

After looking for the right Real Estate Agency for New Tenancy & Property management, Gem Duong from Burke RE was perfect! Gem met my very urgent requests with such ease & professional manner, her style of listening & making it happen within such a quick timeframe gained an outstanding result! Gem has kept me informed of every detail with Listing, Property Report & Tenancy Agreement. I confidently recommend Gem's services and am fortunate to have Gem as my Property Manager with Burke RE Cronulla.

2026-04-07T06:26:19.945Z

I had the pleasure of working with Gem on the leasing strategy for my investment property, and I couldn’t be more impressed. She is incredibly knowledgeable when it comes to the rental market and took the time to explain everything clearly.What really stood out was her strategic approach — it wasn’t just about listing the property, but positioning it properly to achieve the best result. Her insights gave me a lot of confidence, and I could see the difference it made. Highly recommended!