Great place to buy your e-bike! The owner was very friendly and accommodating when we placed our order, even recommending local spots to eat as we were heading out to dinner.When I picked up the bike, Alister had it built to perfection and ready to go. He was one of the most enthusiastic and friendly bike techs I've ever met, even helped me load it into my truck and make sure it was properly secured for the ride home. He was an absolute pleasure to deal with as he went over the features of the bike and told me about the included services as well before I was headed home.We love the new bike and we know we're in good hands if we need to bring it in for service! Definitely recommend this place! Less

I bought an Aventon Pace ebike from Spice eBikes. They were helpful in making sure I got a bike with the features I wanted, helped with proper fit and made sure to apply the Colorado rebate .I would recommend them! Less

Amazing experience at Spice Ebikes. Absolutely recommend to anyone looking for help with bike maintenance and/or e-bike information. Had a great selection of gazelle and specialized bikes. The owner let me test ride before buying and accompanied me on the ride which was a huge plus. She was super helpful with all my questions while we rode around the neighborhood. They also gave me a detailed walkthrough and explanation of the bike and how it worked along with fitting the bike to me. Will be back again! Less

Was in need of transportation (not a vehicle) decided to check E Bikes. Walked into bike shop was promptly greeted and a very knowledgeable person answered all my questions about E Bikes. I felt that they were honest and wasn’t pushy with that I decided to buy and am very pleased that I did. Less

Spice eBikes will continue to be my first choice for any eBike purchases, maintenance and accessories for all my eBike needs. They were so very accommodating in the purchase of eBikes for myself and my wife. I am both pleased and confident in the quality and operation of both eBikes. With the addition of Tannus Armour tire inserts there is no chance of encountering flats in Colorado's goat-horn thorn laden landscapes ... worth every cent spent on them. I fully endorse Amy and her expert staff at Spice eBikes ... a small business well worth supporting. Less

What what was y'all's names l Barrett Jason and Al they were all so polite they fixed my tire that I couldn't fix by myself in a matter of no effort I will recommend you to stop by and get you a gas saver a Time saver and get you an e-bike thank you guys so much blessings to you all Less

I bought a new Specialized E-Bike. Prior to the sale Jason showed me all the bikes that would meet my needs and wants. Educating me along the way. On my first ride the bike had an electrical issues. Al, the shops mechanic went the extra mile to get the bike fixed quickly. This included traveling to a nearby city to get an electrical harness that was going to take Specialized more than a week to replace.Sales, service and E-bike selection is top notch. This is a dealer I trust to take care of me after the sale. Less

I love my Aventon e-bike from Spice eBikes! They configured it to fit me just right, had the accessories I needed, helmet (with bluetooth!), lock and gloves, and I rode home from the store as happy as can be. Last year I added fenders to extend my riding season. They installed the fenders promptly and checked with me to ensure I had no issues with the bike in general. Everyone I have worked with has been friendly and informative.This is THE place to buy an e-bike in Longmont! Less

In this friendly and helpful shop, the staff at Spice eBikes went out of their way to help us find the eBikes that worked for our needs. We were able to try the bikes we were interested in. A staff member would accompany us as we explored what the bikes felt like as we rode in the neighborhood around the shop. The staff listened to our needs and concerns, and provided helpful insights based on their deep knowledge and experience.Over the last six months, we've enjoyed our eBikes daily, except in snowy weather. It's a great way to get exercise and expand our fun level. Going uphill – no problem. Exploring longer rides than ever before – no problem. We've recommended Spice many times to people we meet who ask us about our eBikes. Less

I love this place, My wife and I both bought bikes here. The knowledge of the staff, the friendly atmosphere, the great service. I can't say enough good things about them. Less

Nobody in town would work on my electric scooter’s hydraulic brakes, they needed to be bled quite badly and every other shop I called told me they only work on bikes. Spice’s service manager Al told me to send him a pic of the brakes, and once he knew what he was working with, immediately told me to come in and he would take care of it. The process for both brakes took him maybe 20 minutes. I can’t believe other shops would just pass up on an easy ~$100 like that, but I guess that’s what separates this one from the others. As long as this place is in business I would not get my bike or scooter serviced anywhere else. Less

Wanted to give Al a shout-out. I had an issue with my bike and Al helped process a warranty claim with the replacement parts shipped to me directly (I live 4 hours away from the shop).Other bike shops tried to charge me $60 for a simple crank replacement but it was no cost when going through Spice EBikes.I’m so glad to have bought my AIMA Big Sur bike here and will come to these guys when I need a e-bike again in the future.Best service among all the bike shops I’ve been to! They are deserving of their Google review score. Less

I had the best experience with the repair person at Spice E-bikes! I have an old bike that needed a lot of help, and Al took the time to diagnose the problems and help me order parts directly and then did all the repairs. He was so personable and caring, and worked so hard to figure things out and stay in touch with me. LOVE this place!!! Less

I had the pleasure of going to Spice eBikes the other day on Main Street in Longmont. The store was super inviting and welcoming. not like many of the bike shops, Spice eBikes made me feel at home and unafraid to ask basic questions about eBikes and how they work. In addition to the great location and staff, i found a wide range of brands and a good selection and price ranges. Unlike other stores i wasn't pushed into only one type of bike or brand, rather they suggested something that could really work for me. they actually listened to what i wanted. 5 stars - highly recommend. Less

This was my 3rd time at the SPICE eBIKES Longmont location and wow what an amazing experience! So many beautiful bikes to browse. Fantastic assistance from the friendly staff who were busy setting up bikes to try and answering questions but they were generous with taking time to help me and answered all my questions. I Love that the LONGMONT area has such a great place to shop with such a large variety of E bikes. Also shout out to Jason and Barrett , great mechanics ! It’s always nice to to have professional people working on your bike and they are great ! My new tires look great ! Thanks from Charlie F. Less

I have nothing but good things to say about this business. We made our first purchase from them in 2017 when we fell in love with our ebikes on a unconditional test ride. Nearly four years and 11,000 miles later we have received great service from Small Planet. Occasional software updates, mechanical service, parts shipped to us in various parts of the country; these people do it all.(2024: now with 30,000 miles on the bike) Less

I love this shop! I am in my mid-70s and not as stable as I once was. Before going to Spice e-bikes, I was nervous that bike shops would be rude but I had heard good things from my neighbours about this shop. And they were right. The staff treated me with kindness and respect, and helped me find an e-bike that made me feel comfortable. They did not mind working with me slowly to make sure I felt safe. I definitely recommend this shop! Lots of younger people there too. Less

For starters the employees here are always exceptional and very understanding. Ever since getting my first e-bike I have been addicted to riding more and more miles each time. I love the way it feels. I highly recommend Spice eBikes! It's the only place I will shop for bike parts and maintenance. Less

Spicee bikes is awesome! Amy and helpful staff helped me pick a bike just right for me after our test ride! The shop has a great inventory of bikes and accessories. Alistair was especially knowledgeable about every bike and gave a full rundown on my new Gazelle before I left with mine! Highly recommend! Can’t wait to ride. 🤩 Less

You can buy eBikes from a lot of places. So why go here? What I really liked about this place was the knowledge and passion of the owner and employees. I learned so much about the different styles of bikes. They asked about my experience and my usual bike usage. They explained the difference between different types. I went out on a test ride and had a blast. Definitely recommend! Less

Passionate about what they do and have options at reasonable price points. Also, just loved the free e-bike rental so I could get a feel for the different types! Less

Let me rave about Spice E-Bikes. From the moment I walked into the store about a year ago, I knew I had found the right spot to get an ebike. I had qualified for the Colorado ebike subsidy program, but I didn’t know diddly about ebikes. Amy and her crew were terrific, they walked (should I saw rode) me through the types of e-bikes and helped me pick one that fit my riding style and wallet. They even went out of the way to get me an extra-large helmet for my fat head. Six months later, they replaced a broken part under warranty and gave my bike a great tune up. Just last week they showed me the correct way to change the back tire and provided sound advice on a car carrier. The service shop is top of the line. At Spice E-BIke you are not just buying a bike you are building a better community. Less

I have been here three times and leave each time impressed. The owner has been at the front door each time ensuring our needs are meet and questions answered. Staff taking care of orders and payments are prompt, friendly and courteous. The mechanic team ensures you know what happened to your bike and the best way to keep it running smoothly. I got a follow up call a few days after my repair was complete to make sure things were running well. Any concerns post repair were addressed promptly as soon as I could bring it back in. I will definitely keep making the trip from Boulder to support this locally owned business. Less

Great shop! Bikes are excellent quality and the staff are super helpful and friendly. You can tell they live what they do and it shows in their knowledge and eagerness to find the bike for your needs. Less

I highly recommend this shop for both sales and service!Very trustworthy with exceptional service! Jason really knows his stuff when it comes to bikes. He did a lot of research to help me adapt my Aventon ebike so my small dog could ride along! Alister was also extremely helpful. He went beyond the original service request and even helped make sure my bike rack was in good shape! He was also very friendly and polite!! Less

This store is great! The staff are extremely friendly and knowledgeable. After meeting them at one of Longmont’s community events, we stopped in and were encouraged to test ride several different bikes with great attention to helping us figure out what would be the perfect ride for our needs, and we will absolutely be purchasing those bikes from here when we are ready. Hopefully soon, as their information about CO rebates and ebike programs makes the commitment so much more realistic!They carry a great selection of brands and some really cool bike styles, as well as helmets and other accessories. Pricing was reasonable (definitely more affordable than many bike stores) with lots of good sales. The service team was helping other customers as we were shopping and were demonstrating fantastic customer service. They also helped with a repair question I had about my “regular” bike. A great business adding value to the Longmont community!!! Less

What an excellent bike shop. I just bought the Aima Big Sur Sport ebike and love it. I also added wheel liners to protect my tires on rough terrain. I rode my bike everywhere close to home and went back to get a Saris MHS Duo 2+1 bike rack. Both Darby (who I bought the bike from) and Al (who I bought the bike rack from) were so helpful. They went above and beyond. I love the fact that if they didn't know something, they found out immediately. If they didn't have something in stock, they ordered it (and it came in the next day). Al installed my bike rack, explained everything to me, and made suggestions to keep my bike and rack safe. From start to finish, all the employees were very professional and kept me informed when my items were ready. So refreshing to see people love what they do and provide excellent customer service. This is why everyone should go to their local shops. You won't receive the same service online. Less

I haven’t been to the actual store but their van passed me today doing at least 90 in a 65. We were going 75 and he passed us like we weren’t moving then weaved in front of us heading north near Berthoud on N 107th. Extremely unsafe driver.Update: changed review from 1 to 4 stars since the owner promptly responded and said she’s taking this driver off the road. As the owner of multiple e-bikes I’ll check out their store next time I’m in the market. Less

This review is a bit late but I purchased an e-bike from Joy at Spice eBikes in May. I had the best experience working with her. She was funny, knowledgeable, encouraging, and dealt with my crazy perfectly! Joy didn’t pressure me or try to upsell me. She was great! Highly recommend! Less

My wife and I each purchased an ebike from Spice eBikes. Amy was fantastic to work with and made our purchase a very pleasant experience! This was the fourth shop we had stopped at and had several questions. We worked mostly with Al in regard to those questions and we found Al to be extremely knowledgeable! He accompanied both of us on test rides and explained the bikes in great detail. I barely need the owners manual because so much was covered in regard to the functions and settings on the bike. Al has such a wonderful personality my wife and I both enjoyed working with him!Spice eBikes also has a very nice inventory of quality bikes. We wanted to purchase from a dealer for many reasons, knowledge, having someone for any warranty issues, any accessories we might want also a service department for tune ups and maintenance that will be necessary. They have it all covered!!I would like to highly recommend Spice eBikes to anyone looking to find a professional and personable environment to purchase an ebike for your riding pleasure. Less

Al is fantastic! He took us for an amazing ride. He is incredibly knowledgeable about he bites and just trustworthy and an excellent guide and sales rep Less

The journey of finding the right bike. After months of trying different styles of bikes finally nailed it.The Aima Santa Monica won the battle and test of them all.It’s always based on individual experience, comfort, fit with one and mine was this.The ride was smooth and shifting very easy and quiet. There are turn signals, horn of course 😊 it only has the torque sensor. Which was for me smoother than a cadence sensor. Some bikes have both but the cadence on other bikes just seemed to shift more jerky.This bike also has Bafang motor which is highly rated on the Ebikes.Very nice comfortable seat if you need that extra comfort.You can add on rear and front racks if you like, change out your pedals for fun colors at an extra charge.Like I said went to Many stores and test droveGazelle, Aventon, Bulls, Specialized, Bluebird, Pedego Interceptor, Salsa few others that were new and don’t remember names.Joy at Spice EBikes was a great help. By my third time in I was ready to pull the trigger. She was extremely helpful, went out on rides with me to show how each bike rode and the different features each bike held and helped make sure I was on the correct size.I would recommend her and the store if you’re shopping around. Also the great extra is the 450.00 state credit off the bike. Less

Really friendly, helpful, and accommodating staff. Glad I was able to take their bikes for a test ride and the staff we able to answer all the questions I needed to make the decision to purchase... It was the best decision and investment I've made in years! I really missed riding my (regular, non-electric) bike daily, but it was no longer possible due to work commute and childcare runs. I tried it for a week but it was exhausting. Getting a cargo e-bike made all that possible and now I still have the energy and motivation to go biking at the end of the day and weekends. Highly recommend! Less

My experience with Spice Ebikes has been absolutely fantastic! I had the pleasure of working with this wonderful small, women-owned business, and I couldn't be more impressed. They went above and beyond to special order a bike that perfectly suited my needs.From the very beginning, their communication was exemplary. They kept me informed every step of the way, ensuring that I was always in the loop. When it came time to receive my bike, they took the extra effort to customize it to fit my body perfectly. The attention to detail and their dedication to customer satisfaction really stood out.I'm thrilled with my new bike and the entire experience with Spice Ebikes. If you're looking for personalized service, quality products, and want to support a fantastic local business, I highly recommend Spice Ebikes! Less

Fabulous experience. AL was wonderful a teacher for a newbie and fun. Erin was also helpful. Joy was patient and knowledgeable about the world of biking! We purchased two bikes! Less

Went in just to look around and got an awesome deal on a Haro for my teenage son. Joy helped him demo and gave him safety tips. He loves his ebike and we will definitely go again when I’m ready to get one for me and my daughter. Less

This shop is so awesome. Not only do they have a wide variety of ebikes, apparel, and sun glasses but they also provide e-bike repairs!! Amy, the owner, is so nice and knowledgeable. She's very patient when you're being indecisive and will help you pick the best e-bike for you! Did I mention they allow you to ride demo bikes before you buy!? If you're looking into buying your first e-bike THIS is the place. Less

First, I love that it is a female owned business, second, it is local for me. Amy (and all her crew)is very knowledgeable about her bikes and inventory. I was encouraged to ride several different models so I could get a good feel for what was best for me. I LOVE my e-bike and I’m happy to know that when I need help or service, they are there and happy to help. I highly recommend Spice if you are considering an e-bike. Less

I just bought my first e-bike fromSpice eBikes today! I went into the shop with limited exposure to e-bikes but armed with lots of questions. Al was patient with all of my questions and he explained things very clearly. He took me to test ride a couple of bikes and talked thru the different functions of the bike. My experience was exceptional — the staff was attentive but not pushy and I would highly recommend Spice eBikes.The added bonus was the Colorado tax rebate program that they participate in so you can get $450 off! Less

Best bike shop in Colorado! They treat you like family and the bikes are high quality. Alister is so knowledgeable and gave us some great tips to maintain the bikes. We’ll continue to drive up an hour for the excellent service! Thanks Amy & team! Less

My husband came here last weekend after having a dud of a visit at cycle Erie. He was helped out right away and the staff was amazing and so kind explaining everything, how they work, and all the differences. He was able to test out multiple bikes and found the perfect one! And for a good price! He has been using it to commute the last week and it’s been nothing but a great experience. I can’t wait to come back at the end of the summer to purchase my own! Thanks for your help! Less

Fantastic business!!! Wonderful experience! I drove 2 1/2 hours to check out this place after going to a few others, talking to a lot of friends with e-bikes, and researching them online. I called first and spoke with the owner, Amy, who really listened to what I needed. So I drove down and she spent time describing the options and her recommendations. Soooo knowledgeable! I bought my bike here, called my husband from the parking lot, then went back in to buy one for him!!! In addition the prices are great!!! Less

Wonderful local small business with a wide variety of e-bikes and a knowledgeable staff. And they aren’t marking up their prices like some other local bike shops, great experience all around! Less

A really wonderful eBike shop, wonderful and helpful staff. If you've been contemplating an eBike get yourself in there and get out and riding! They have a lot of useful equipment for all cyclists. Less

A great selection with expert service!My partner and I have each gotten a bike from here and both times we were treated like family and given ample time to brows/ride/ask questions. So happy to have this shop right in downtown Longmont. 💜 Less

I just bought my first ever ebike fromSpice eBikes. My experience was exceptional. Staff were attentive but not pushy. Encouraged me to test drive numerous bikes before deciding and in the end I got an exceptional deal! Spice eBikes is participating in the Colorado tax rebate program so you can get $450 off your next ebike on the spot! Less

This place is not very good. The GM told me my ebike would cost approximately $500 to $1000 to fix. Went to Trek. Kid you not. $19.99 for general tune up. The disheartening part is i spent $6000.00 with this shop then it was sold. The GM now is rude and non accomadating. She made me feel I was a burden. Too bad the shop has gone south.. Ill never ever be there again... Good luck and good . I found a better and more professional place. Less

I finally made the ebike plunge. The staff at Spiceebikes in Longmont Colorado made this a wonderful experience. Al was so knowledgeable and asked so many good questions about our biking experience and our goals for ebiking. He was able to make some good recommendations. Better yet he brought two bikes to our home for us to test ride in our familiar streets and bike paths. I ended up with a fat tire ebike from Aventon and could not be more pleased. They lined the tires and I have already been out on the first run with no issues or complaints. Great service and proud to support this local woman-owned business. Less

Thorough inspection, clear and transparent recommendations, quality workmanship in a timely fashion, and a good price for the best customer service and quality of work I’ve received when having my e-bike serviced by a shop. Amy and Al are a pleasure and operate with integrity, focus on the customer, and great communication. Less

I highly recommend this shop for all your e-bike needs. Amy and Al are very knowledgeable, customer focused, and don’t try to sell you more than you need. From letting us take a bike out for a short demo ride to making sure we knew how to maintain and operate the bike; they made sure we got exactly what we wanted in our bikes. Thanks Spice eBikes for getting us all set to explore Colorado on our new e-bikes! Less

Our e-bike is a great addition for our family activities! Spice eBikes have great folks and can help you find the right bike. Appreciate their customer service, especially Amy! She is great to work with. Less

Amy is awesome!! She gave really great instructions and answered all of my questions with experience and knowledge. I'm very excited about my first ebike! Less

Great shop, selection, and incredibly helpful staff. Nice to have a community bike shop that encourages getting out on your bike for all ages and abilities. Hope they’re around for a long time. Less

First off if you're looking to get an EBike start at Spice eBikes . I started my hunt almost a year ago, and have done a lot of reading about E Bikes. I started demoing at multiple bike shops and different models, I tried bike source, Pedago, full cycle, and a shop in Denver. All good shops. I appreciated because they where able to answer all my questions, Pedego I would say don't go to (sorry had to slip that in, pedago was not a good experience) honest, and no pressure. Tom, in my opinion, really wanted to make sure I found the bike that was right for me. I greatly appreciate that. Also a day after I picked up my bike I got a flat tire, no fault to Stromer or E Planet, just a goat head. They fixed it and had me own the way the next day.I enjoy laid back down to earth folks that just enjoy what they do and truly have a passion. Less

The staff are amazing and extremely customer-centered. They helped find the right bike and the right price for me. They were also helpful at showing me how to ride their e-bikes and discussing bike security! Highly recommend!!! Less

We started through a phone call and the level of quality advice and help was exceptional. Once we went to the store the service just got better. Their technical expert walked through all the pros/cons of each type of bike. I highly recommend you check these folks out when looking at an E-bike. I’d give 6 stars if that was an option. Less

I had such a positive experience working with Amy and Al at Spice eBikes! They bought the shop as Small Planet EBikes earlier this year and recently rebranded as Spice eBikes. I've purchased a lot of bikes in my life, but this is my first ebike and I wanted to go directly to the experts. They have a broad range of brands and pricepoints to choose from depending on what your e-goals are. For me, it was a long-distance commuter and that's exactly what I ended up with. Thanks! Less

I hesitate to write this because I genuinely try and support small businesses. If you don’t want to read the entire post, just know I recommend shopping anywhere else primarily for safety reasons.I ordered a e-bike online to be assembled at small planet e-bikes. They were paid to assemble the bike. It took them close to two weeks to assemble my bike, but they said that up front. Fair enough. Upon picking up the bike I offered to let one of the staff ride it. This was a bad decision on my end. This staff member crashed the bike so badly that it wouldn’t start.It took them 3 weeks to try and fix the bike, but ultimately had to order a new one. The new bike arrived and I was told my bike was going to be “top priority.” I watched the tracking number the day it was deliver, no call. In fact, I had to call every time to get any sort of update. The following day I called and was told the staff member I had been working with was on vacation and it could not be built by a mechanic. Two days after arrival, I was told it might take another week to be assembled. This 2 hour assembly job was anything but a “top priority.” Only after I became obviously upset at the situation did they get around to assembling the bike 4 days after it arrived.Upon arriving back at the shop, the situation became even stranger. The staff was new and they wanted all my contact information. Like we hadn’t been calling and emailing for 2 months at this point. Finally, when I rode off, I noticed the brakes pads rubbed against the rotors and the front wheel wasn’t true. Nothing like a wobbly front wheel to inspire confidence. Also, the way the cockpit (handle bars) was assembled leaves me to believe the mechanic has little to no experience building/fixing bikes.The end result is I need to take the bike to another bike shop to make it safe to ride. E-bikes are fast and sending people out on bikes not built properly is inexcusable. Less

We drove to this bike shop from Loveland in order to look at e-bikes. There are several shops around and I have visited most of them. I have never been treated so poorly as when I visited this store! The young man that assisted us was very nice and open to questions. He provided educated answers and let us browse. A friend of mine asked about a certain bike that was advertised to be at this store and he suggested for us to talk with the manager. The manager was on the phone so we waited and continued to check out several different bikes. The manager finished the phone call and came over to us. My wife was standing over a bike and rolling it back and forth a few inches when the manager put her foot up, YES, put her foot up and said you'll have to fill out a waiver of you move that any further. WHAT?! I had to walk away and decided right then that I would not be making any purchase at this shop! Are you kidding me? Choosing a bike takes getting a feel for it and putting your hands on it, and oh my, moving it around. It's not like she was pushing it out the door. I continue to walk around the store and this manager was hot on our tails like we were going to steal something. I'm sorry, I didn't just wander in after leaving my camp in the bushes. We were intrigued by the different bikes and walked by more bikes that apparently were customer bikes. The manager then scolded us for looking at tags on the bikes. You know, tags that are commonly on bikes that describe what they are and have prices. We obviously were quick to figure out these were not for sale but the manager accused us of looking at customers personal information. Why would you have that openly displayed? That was it! I will NEVER return! If you like being followed and chastised then this is your place. If you want to actually have great customer service go to any other shop. I spent my money Breakaway and Days Roll By in Loveland. Less

I would have to agree with the last review. The "store manager" is strange. I was on one of the bikes trying it on for size. Still in the isle with the bike, just moving it back and forth under me about 3-4 inches. This manager lady May, put her foot up against the front tire and said don't do that or you will have to sign a waiver. Whaaaat? I didn't even move the bike from it's original location. In all the shops I have visited the staff has encouraged me to get on it, take it out of the isle and look at it and ride it. At other places, it wasn't until I was ready to ride a bike that a waiver was even mentioned. What is wrong with this lady? I felt uncomfortable and should have just walked out right then and there. Are you kidding me? Then when I was looking at the line of bikes that were apparently belonging to customers she stated, "c'mon now you should not be looking at customer information." Again, whaaaat? I finally spoke up and said "I am not looking at customer information I thought it was a sales tag, did not even know it was a customer's bike." If you don't want someone to erroneously look at a tag then don't put customer information on the bike! After I stated that she then said "ooooh" like I was the one with the problem. So, I got into my Tesla and left. There are many other bike shops with happy people selling bikes. Ones that let you sit on the bike and roll it forward without freaking out and needing a waiver. The other sales associates, especially the guy, were nice and informative and suggestive about products and did not "reprimand" me like a child in a china shop being told not to touch anything. Less

Well, that was the strangest visit to a bike shop I've ever had! The manager is super odd. Very condescending and extremely vague. While she answered several of my questions very well and knows her stuff, she treats her store like a museum and you can barely touch the bikes. You'll get reprimanded if you sit on a bike, or if you look, by mistake, at the bikes that they fixed for customers (note, these bikes are out on display just like every other bike) and say "hey, let's keep our customer information private, don't look at their information..." (in her sing-songy whine of a voice) ARE YOU KIDDING!? This is not kindergarten. How about folding up that piece of paper so no info is shown, or noting the section of customer bikes with a sign that says 'not for sale'? I dunno, maybe that's too obvious. The young man that helped us first was super kind and excited..... then she took over as he had to leave. We knew we'd not spend one dime in there as to the way she treated us so we went back to Loveland and dropped $6k at another bike store. Go to Days Roll By or Breakaway Cycles where they actually like their customers and see them as intelligent human beings. If you like the line of bikes this business carries, do yourself a favor and go when this manager is not there. Someone please, give her a super long vacation. Less

I had a great experience at Small Planet eBikes. The staff was very knowledgeable and helped me decide on the right ebike for my need. They also helped me pick out a comfortable seat. Henry the bike mechanic was great as well. Glad that I have a great shop in town for future ebike services. Less

My new favorite bike shop! Jasmine and the rest of the crew were so helpful and generous with their time. If you have any questions about the different types of e-bikes or just want to buy a bike from some great folks, come here! Added bonus that this is the most affordable e-bike shop in the area! Less

Best customer service!!! Highly recommend visiting them if you're in the market for an electric bike. Jasmine and the whole team are friendly and very knowledgeable! It's hard to find good service anywhere these days and these folks delivered!!! Less

Great ebike store with great service. Decent selection of bikes you can demo. This store will assemble your bike if you purchase thru them or online, especially since dealers are restricting inventory for some models. Highly recommend. Less

My wife and I have been shopping around for ebikes for a short time and took a couple of test rides. At small planet we fell in love with euphree bikes. Great for us older folks because of the great suspension. There was an issue with my bike and after determining that it was not the battery the great folks at small planet replaced the bike. Great people to work with and they know the meaning of customer service. I am very glad I did not purchase on line. I highly recommend small planet, they treated me right and I am sure they would treat you right also. Less

We bought 2 ebikes and accessories from the Longmont location during the last year. The inventory selection was excellent and we were invited to test drive several models. The sales staff was knowledgeable and friendly, very ready and able to answer all of the questions we had. We have had the bikes serviced at the shop a few times. The mechanic work has been professional and prompt with great communication. We would definitely recommend this store to anyone looking for an ebike. On a personal note, ebikes are a life changer for anyone suffering from an injury or condition that prevents riding conventional bikes. I have seen the difference it makes and am now a true believer! We ride the bikes we purchased at Small Planet eBikes almost every day, weather permitting. Thanks to the folks at this store for helping to make that happen! Less

In response to the lady on the Cherry Creek bike trail that was out of breath climbing a hill that asked “Why does everyone have an electric bike?” I ’m not sure you heard my response BECAUSE they are FUN! I can go all over…I can ride the rails to trails for miles and miles of beautiful scenery or even ride to the grocery store. I love my bike and I am full of joy every time I’m on it! Hence my smile when we crossed paths.Where can you get one? I got my bike at Small Planet in Longmont. Tom was good to me…I was having a hard time deciding whether to make such a big purchase on the one I wanted or going with a more economical option (They have them all) I visited his shop 3 times before getting the evo BULLS bike with the Bosch system. This was 2 years ago. I’ve only needed just basic tuning 1st year was free…last time I was there it the cost was unbelievably reasonable The turn around was super fast so I could be back on the trail to say hi to you again real soon!Thank you Small Planet e-bikes/Phillip and Edward Less

Always great. It was great before and now it is under new ownership. It is still great. They must’ve had three or four mechanics working today. So business is good. Less

I now understand that buying an Ebike from a reputable dealer would have been a better way to go than buying online. The wide selection of bikes and expertise in the staff and most importantly a chance to test ride the different styles of bikes is really important in finding the right bike that fits your needs. Another important consideration is they will keep your bike in top running condition for the life of your bike. I want to make a shout out to Phil who is an excellent mechanic and fixed an issue with my bike that other shops were not interested in even trying.Thank you Small Planet E Bikes.Tim Preston Less