2026-09-29T17:09:44.393Z

Dr. Lee was respectful and compassionate as she walked us through the end of life process for our chronically ill cat. She comforted us and gave us assurance of a dignified and peaceful passing for our beloved pet. It's a extremely hard process for any pet owner to say goodbye to a dear pet, and we were so grateful to have Dr. Lee's support through it.

2026-09-24T18:20:55.870Z

Incredible support during an impossible time.

2026-09-23T01:38:04.222Z

We would recommend Toronto Veterinary End of Life Mobile Services to anyone dealing with a pet that is suffering. It was such a difficult time for my family and we felt so much compassion and exceptional care from Dr. Lee. Her calm nature helped us feel supported throughout the whole process.

2026-09-19T01:19:16.032Z

Words cannot adequately express how grateful we are for Dr. Lee. ❤️🐾We recently had to make the heartbreaking decision to say goodbye to our beautiful little girl, Delilah, at 17 years old. Delilah had been part of our family since we rescued her at just three months old, so saying goodbye to her after almost 17 years together was one of the hardest things we have ever had to do.Dr. Lee was absolutely incredible through every part of this experience.She came to our home a few weeks before we had even set a date to say goodbye, and from the moment we met her, there was something incredibly comforting about her. Her presence, the way she speaks, the softness of her voice and the genuine compassion she has for both animals and the people who love them immediately made us feel safe and understood.When the day finally came to say goodbye to Delilah, Dr. Lee arrived on time and never once made us feel rushed or pressured. There was no sense of a schedule or that we had to move faster than we were ready for. She simply gave us the time and space we needed to love our little girl, hold her, talk to her and say goodbye in our own way.She treated Delilah with such tenderness, dignity and love. In one of the most painful moments of our lives, Dr. Lee somehow brought a sense of peace into our home. She made an unbearable day just a little bit easier, and that is something we will never forget.What has touched us just as much is that her compassion did not end when she walked out our door. Dr. Lee continued checking in on us afterward, asking how we were doing and offering to help us in any way she could. That meant more to us than she probably realizes.Four years earlier, we had said goodbye at home to our other little baby, Sampson. Delilah was still there afterward to help us through that loss. This time was different. Saying goodbye to Delilah meant coming home to a life without either of our babies for the first time in so many years. The emptiness and grief have been incredibly difficult.Dr. Lee understood that this wasn't simply about losing a pet. We were losing a member of our family, our little girl, and a huge part of our lives.Dr. Lee, words truly cannot describe how grateful we are for you. Thank you for the love and compassion you showed Delilah. Thank you for the kindness and patience you showed us. Thank you for allowing our little girl to leave this world peacefully, comfortably and surrounded by the people who loved her most.You came into our lives during one of our darkest moments, and because of the person you are, you brought comfort, dignity and peace into that moment.We will never forget what you did for Delilah or for us.From the bottom of our hearts, thank you, Dr. Lee. ❤️🐾Gregory & Sam

2026-09-18T19:12:20.549Z

Dr. Yvonne Lee is an exceptional human being and palliative veterinarian. I cannot express in words how much her compassion and kindness meant while caring for my senior Havanese dog and then making sure she had a peaceful and calm goodbye at home in my arms when the time came. Dr. Lee's advice and support was instrumental in helping me cope with the illness and loss of my precious girl Mia.

2026-09-04T12:47:46.248Z

It was a difficult day/decision but Dr. Lee was phenomenal! She made us feel/assured us we were making the correct decision. She was so patient and let us go at our own speed with the whole process. She was so empathetic and warm and has been there for us even after we had to put our pet down. She answered every question, made sure we were aware of everything going on. This is honestly the best decision, contacting this company, we made in this difficult time. Some of the highlights are we signed all paperwork before Dr. Lee came over so we didnt have to do any of that. We didnt have to worry about payment stuff, especially after the procedure, it all came later so we could just grieve and stay in the moment. We got to hang out with our cat as long as we wanted. Just an overall amazing experience, which is a wild thing to say when we just lost one of our family members. I couldnt recommend more. 10000000/10.

2026-08-31T00:28:28.441Z

We are grateful for Dr. Lee's compassion and kindness during a very difficult time. She truly does care about animals, and it shows.

2026-08-16T13:51:22.341Z

Compassionate care. Very thoughtful and understanding during a difficult time.

2026-07-24T21:43:25.637Z

Dr. Lee and her staff were wonderful from the beginning to the end. Dr. Lee was compassionate and kind and took the time we needed to say goodbye to our Grimm.

2026-07-21T02:02:20.571Z

Our dog's end of life was a heartbreaking experience for our family. Mickey was part of our family, and it just seemed right for him to end his life at home, surrounded by his family. Dr. Yvonne Lee did a wonderful job in making sure everything was done with the utmost dignity and she made sure that Mickey didn't suffer. She was so caring, both for Mickey and also for us. You couldn't ask for a more compassionate person to be with you at such a difficult time. I would highly recommend reaching out to her and her team to help you through your difficult time.

2026-07-15T14:20:40.798Z

Dr Lee is compassionate, concerned, kind, warm, and respectful. And all of it is authentic; none is practiced or put on. Her understanding of what was going on for us and for our beloved pet was genuine. I so appreciated that. She is also very professional, promptly and clearly communicative and reliable. We were in an emergency situation and found her from a random Google search. We left a message at 7am and were called back by 8am. And she was at our home at the front end of the window of time she had anticipated. If there is a better person to face this very difficult situation with than Dr Yvonne Lee, I can’t imagine what that would look like. Maybe they’d make you pancakes after, I dunno. Dr Lee is the real deal. Thanks so much for yesterday, Doc. We’re still sad, but know we made the right choice.

2026-07-12T05:26:42.038Z

Very sensitive and considerate. Appreciate how they answered all my many questions and checked in afterwards. They will help make a very horrible time smoother for you.

2026-07-07T11:28:51.691Z

Dr. Yvonne Lee is an extraordinary human being - kind, gentle, and deeply compassionate. We are so grateful for her patience, and unwavering support as she helped guide us through the final chapter of Cooper's life. Her empathy and care brought comfort during one of the most difficult times we have faced, and we will always be thankful for the kindness she showed both to Cooper and our family. Thank you. <3

2026-07-06T18:06:02.563Z

We wanted to leave a message thanking Dr. Lee and her team for all the support they gave us as our cat Kitty was approaching the end of her life.We met with Dr. Lee after our cat had a tough day health wise. Dr. Lee was supper kind and accommodating and came out to see her that day. She examined Kitty thoroughly, reviewed her medical records, and patiently and answered all our questions.Dr. Lee helped us come up with a plan to monitor our cat's quality of life in the coming days and weeks, so that we could make a decision when it was the right time to let her pass. Dr. Lee was in communication with us throughout, answering questions that came up and helping coordinate new prescriptions.When the day eventually came, a month later, Dr. Lee came to our apartment. She was extremely kind and respectful throughout the entire process. And made us feel comfortable at each stage. We never felt rushed our hurried, and were able to move through the process at our own pace. It was a tough day, but one that was made a lot easier having Dr. Lee there.If you're looking for support for your pet, we couldn't recommend this team more.Thank you again

2026-06-22T19:08:21.523Z

Dr. lee was absolutely amazing. She was very compassionate and let us take our time with Mack before and after his passing. In a time of sadness and uncertainty Dr. Lee was a god send. Thank you so much Dr. Lee.

2026-06-22T18:09:58.810Z

It is no doubt one of the hardest things to do - to say farewell to a loved pet. Dr Lee really made the experience as compassionate and empathetic as possible. The fact that our cat's last moments were at home, comfortable and surrounded by what he knew was really irreplaceable. Thank you Dr. Lee and Jamie at the Office for making this really challenging experience as positive as possible.

2026-06-22T14:56:55.684Z

Dr. Lee made an awful experience the best it could possibly be. She was caring, attentive but not overwhelming, respectful, and knowledgable. Her and her staff helped make the process very seamless and I am so grateful to them for their services. Thank you for helping my baby rest easy.

2026-06-19T19:55:59.411Z

Having to decide on when and how to say goodbye is, without a doubt, the hardest and most heartbreaking part of caring for a pet.Sadly, our beloved golden retriever lost his battle with cancer earlier this week. We reached out to TVELMS when we learned that his hemangiosarcoma was in the final stages.Dr. Yvonne was incredibly kind, caring, and patient. She took the time to answer all of our questions, walked us through what the process of saying goodbye at home could look like, and proactively checked in to ensure that our boy was still comfortable in the days leading up to our last goodbye.Our family cannot imagine having anyone but Dr. Yvonne guide us through this journey. The compassion that she has for her patients is palpable, and we are so grateful that we were able ensure that our golden was surrounded by all of the people and things that he loved in his final moments.Thank you, Dr. Yvonne.

2026-06-07T01:00:47.154Z

I’m beyond grateful to everyone at tvelms, they showed incredible genuine compassion during a very challenging time. My loss of beloved tabby cat Webster, was sudden. Dr Lee, helped me immensely, making sure I was OK, but also ensuring the passing would be as peaceful as possible. She was referred to me by a friend, as an angel. That she was. From the moment I reached out to her, she explained all steps with incredible care. She gave me as much time as I need with my Webby in her final moments. Bless you and thank you for being so kind. Bless you. Thank You, Tony V

2026-06-04T20:12:54.156Z

2026-06-02T15:08:29.922Z

I don't feel there's much better someone else could provide during an incredibly difficult period of time. She was responsive, caring, compassionate, and gentle. She treated our dog like it was her own and created as much of a peaceful environment for us as she could. I can't thank her enough and would recommend her to anyone.

2026-05-26T14:41:03.296Z

We contacted Yvonne during a family crisis with a great deal of anxiety, grief and uncertainty. Our sweet little dog had been given a grim diagnosis and we needed to make one of the most difficult decisions we have collectively made as a family - and quickly. Yvonne was kind, attentative, compassionate and helped us through the process of saying goodbye. She gave us reassurances, support and generosity of heart - and breathing room to say farewell. Our tragedy ended in a beautiful experience for our family and we will always remember what Yvonne did for us and Kween K-os. Every dog owner should be given the privilege of such a peaceful ending.

2026-05-10T13:46:24.495Z

Dr. Lee helped us ensure that the last year of our cat's life was as pleasant as possible, helping us understand choices in medicine and care that would add not just time, but quality to his life.When the time came to make the most difficult decision for any pet owner to make, she was there to offer advice and comfort for all of us, not just our cat. We couldn't imagine going through this without the compassion and professionalism of Dr. Lee. We would recommend TVELMS with no hesitation.

2026-05-01T16:54:25.444Z

Our cat always hated going in the carrier. As we neared the end of his life we decided that we didn't want the last few hours of his life to be traumatic so we looked at having him pass in our home on his favorite cushion. The vet was very kind and compassionate and couldn't have been better at helping my wife let our beloved pet pass on with dignity.

2026-04-30T04:45:21.622Z

Dr. Lee provided outstanding compassionate care for our dearest dog Beatle. She is an angel, so professional, knowledgeable and respectful of our times and wishes, making a painful and trying process more bearable. Beatle fell asleep at home, held by his family, no stress nor fear, just a peaceful transition. I will be eternally grateful.

2026-04-23T01:05:31.909Z

Dr. Lee is professional, kind and gentle. She made a very difficult experience as peaceful and beautiful as possible. She clearly explains what is happening, while being extremely sensitive to the needs of pets and their parents. Thank you Dr Lee and Jamie

2026-04-17T14:40:17.092Z

Saying good bye to your pet is a terrible experience, regardless of the circumstances. Yvonne (Dr. Lee) was kind and compassionate, provided good communication along the way and made a painful process as easy as it can be. I highly recommend considering Toronto Veterinary End of Life Mobile Services if you’re considering saying good bye to your pet at home.

2026-04-17T14:07:50.842Z

I had no idea what to expect and what happened was something I couldn’t have imagined. Bowie felt nothing except for being loved-I snuggled with him the entire time including after he passed. It was calm, peaceful, kind and respectful. When your time comes when you know it’s time, I would very highly recommend using this wonderful service. On the practical side, their fees are very reasonable compared to others that I had checked out. Definitely give them a call - you won’t regret it. 🥰. Thanks again to the staff.

2026-04-06T23:18:21.650Z

Yvonne was incredible. Gentle, thoughtful, great communication. Allowed a very difficult moment to be as beautiful as possible and came on short notice on a Saturday night. Cannot recommend more.

2026-04-03T22:15:50.846Z

Kind, sensitive, respectful service.