2026-05-24T15:53:47.628Z

2026-03-18T23:47:07.111Z

I have purchased sevral rugs from World of Rugs over the past, at least, fifteen years. This was the first time that I had utilized their hand rug washing service. I had them clean the rugs I purchased from them as well as several purchased overseas. All of the rugs look brand new. I had them pick up and return the rugs; it was well worth the cost. The delivery team was polite, efficient, and careful as they set all the rugs in place. Great company to do business with.

2026-03-18T21:43:20.009Z

2026-03-14T16:04:04.823Z

I give them a zero because of my experience! I have a 100% wool, hand tied wool rug purchased in the BX in Germany in 1981 or 82. It has been cleaned several times before with no problems. This time, so very different! I figured because they sold rugs they would know how to clean a carpet. They told me these kind of rugs are no longer made, even in China because they are so expensive to make When returned, we did not unroll it because we were doing some minor remodeling in our living room. When unrolled, I was shocked. The smooth center was no longer smooth and the 3 dimensional roses were all messed up.. the carpet before was smooth as glass to walk on in bare feet. I called and they said it was so dirty they had to wash it several times. Agreed, it was dirty but washing properly would not have caused the pulling and snags and messing up the roses. No apology, no offer of compensation, no nothing! Every time I vacuum and see the destruction, I get furious at them, thus this review. I will only stop these reviews when I get compensation for the damage.

2026-03-07T00:07:21.807Z

Walked into this place assuming it was more of a discount store from the name but was blown away by the selection, quality, and service. The staff are incredibly knowledgeable and you can tell they care about providing great service and really know their stuff. Wound up just picking up a beautiful rug for my living room that was on clearance, but I'll definitely be back!

2025-12-16T17:38:39.291Z

James the manager was very patient and helpful with no pressure. Very large beautiful inventory.

2025-12-05T20:19:30.375Z

I can't say enough about the amazing customer service I received at World of Rugs. After a complicated situation with a local designer left me with a less than acceptable rug in my newly renovated living room, the team at WoRs, Dana, Adam and James, did everything possible to guarantee my happiness which included repairs and eventually a new beautiful rug. My living room looks fantastic! Thank you World of Rugs!

2025-11-22T05:51:52.607Z

Outstanding place for cleaning rugs, or finding really unique hand made rugs.I would give them 10 stars for service and quality

2025-10-07T14:55:32.215Z

World of Rugs has cleaned, repaired, and/or appraised five of my Oriental rugs over the past several years. The work is excellent and is always completed on schedule. The staff return calls promptly and they are always patient and helpful. The delivery drivers are careful and well-trained, and they take as much time as is needed to position the rug where you want it. You won't be disappointed if you shop at this business.

2025-09-29T19:33:10.174Z

Great selection and wonderful customer service!