Sanders Septic, LLC
2026-06-18T13:45:28.892Z
One of the things that drew us to this company was that they are family-owned, and after working with them, I can honestly say that it shows in the way they treat their customers. From start to finish, they provided an amazing experience and genuinely cared about making sure everything was done right.We recently had our septic system completely redone, and the entire team was extremely knowledgeable, professional, respectful, and communicative throughout the process. As someone who didn't know much about septic systems, I really appreciated how they took the time to explain everything in a way that was easy to understand. They walked me through how the system works, what needed to be done, and kept me informed every step of the way. No question ever felt like a stupid question, and they were always happy to help.Along the way, we ran into a few issues with the city inspection, but they were proactive, transparent, and constantly kept us updated on what was happening. Their communication was outstanding, and I never felt left wondering about the status of the project. They worked hard to find solutions and made a potentially stressful situation much easier to navigate.Another thing that really stood out was their honesty and price transparency. They were upfront about costs from the beginning, didn't try to add surprise charges, and never attempted to sell us services we didn't need. Their pricing was fair and affordable, and they were willing to work with us, which was greatly appreciated.Their commitment to customer service truly went above and beyond. They even provided a free pumping service, which was incredibly helpful and just another example of how much they care about their customers. It's rare to find a company that combines expertise, integrity, and genuine customer care the way they do.The quality of their work was excellent, and the entire experience exceeded our expectations. If you're looking for a septic company that is knowledgeable, trustworthy, honest, communicative, and truly puts its customers first, I highly recommend them. Thank you for making what could have been a stressful project such a positive experience.10/10 customer service, 10/10 workmanship, and a company I would gladly recommend to family and friends and seek out for any septic services.