2026-08-13T21:35:09.968Z

We recently visited Orbital Trampoline Park for my brother’s birthday, and he came along with his friends. We had such a great time, and a big part of that was thanks to a lovely lady wearing a hijab who was working there. She was incredibly polite, friendly, and helpful from start to finish. She made everyone feel welcome, was always happy to help, and her positive attitude really stood out. She was very friendly with the children and her enthusiasm didn’t go unnoticed.She genuinely helped make the birthday experience even more special for my brother and his friends, and her kindness did not go unnoticed. Excellent customer service and a real credit to the team. Thank you for helping make the day so enjoyable Oyla !!!

2026-08-13T21:22:59.786Z

Saturday, the 9th of May at 4 pm. I visited orbital with my grandson who has Autism. Unfortunately upon arrival waiting in the queue he became dis-regulated and was screaming and quite distressed. The reception/cashier that dealt with us was Isabella. She was very helpful and showed good awareness. She was understanding that he was in meltdown and despite us booking the 4:30 session she allowed us to enter into the 4pm session. This special touch was so appreciated as in that moment I was overwhelmed and so was my grandson, her accommodating this made such a positive difference. I would like to highlight and praise orbital staff, especially Isabella for her understanding, patience, help and sensitivity throughout the process today. I would like to encourage parents/carers to bring their children to orbital because it appears that their staff have good training, awareness and understanding of children with disabilities. Thank you Isabella and thank you orbital for a great day out.

2026-06-27T00:03:09.278Z

visited orbital with my family as a recommendation from my relatives that i was staying with as i’m not from luton, and i had the best experience. so much things to do and activities for every age group it made me feel like a kid again. one of the workers harmony was so attentive with the children and really took the time to interact with the kids, the ladies on reception were also very helpful and patient and i didn’t feel as if i was been rushed. Thank you again

2026-06-27T00:00:59.951Z

We had a party package for my daughters birthday and it was brilliant. Our party host Sana was fantastic and made the whole experience memorable. She was so friendly, attentive and helpful with the kids. Would definitely recommend for kids birthdays. Food and drinks are all taken care of which makes it all so much easier. My daughter and her friends had a fab day.

2026-06-26T23:54:17.154Z

We have always had good experience at this particular park , the kids love it and so do we! (me and my husband). We visited today 31/12/25 it was packed and full of available staff to be seen.Lockers free to use just remember your pin code because my husband forgot his straight away 🤣 Really good customer services too. Clean. Great atmosphere.

2026-06-24T17:16:03.953Z

We have always had good experience at this particular park , the kids love it and so do we! (me and my husband). We visited today 31/12/25 it was packed and full of available staff to be seen.Lockers free to use just remember your pin code because my husband forgot his straight away 🤣 Really good customer services too. Clean. Great atmosphere.

2026-06-24T17:06:26.098Z

We have always had good experience at this particular park , the kids love it and so do we! (me and my husband). We visited today 31/12/25 it was packed and full of available staff to be seen.Lockers free to use just remember your pin code because my husband forgot his straight away 🤣 Really good customer services too. Clean. Great atmosphere.

2026-06-03T16:42:09.591Z

We recently visited Orbital Trampoline Park for my brother’s birthday, and he came along with his friends. We had such a great time, and a big part of that was thanks to a lovely lady wearing a hijab who was working there. She was incredibly polite, friendly, and helpful from start to finish. She made everyone feel welcome, was always happy to help, and her positive attitude really stood out. She was very friendly with the children and her enthusiasm didn’t go unnoticed.She genuinely helped make the birthday experience even more special for my brother and his friends, and her kindness did not go unnoticed. Excellent customer service and a real credit to the team. Thank you for helping make the day so enjoyable Oyla !!!