I trust no one else but GARY at Franks Jewelers in Freeport. His knowledge and experience are superb to any of the other jewelers in the area. We need...
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I trust no one else but GARY at Franks Jewelers in Freeport. His knowledge and experience are superb to any of the other jewelers in the area. We need to continue to support our local businesses … there are too many empty store fronts in the downtown already. Thanx Gary for all you do !!
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5
Apr 29, 2025
5
Apr 24, 2025
I brought a ring in for repair that was very damaged, and am so pleased with the results. My ring is restored to like-new condition, and I am beyond p...
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I brought a ring in for repair that was very damaged, and am so pleased with the results. My ring is restored to like-new condition, and I am beyond pleased! As always, the staff was so kind and courteous. It is a pleasure to do business with Frank Jewelers.
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5
Apr 17, 2025
5
Apr 16, 2025
Excellent service and friendly staff!
5
Apr 12, 2025
We definitely had a great experience. We were met at the door and helped right away. Bought my wife a beautiful anniversary ring for our 50th. Very ...
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We definitely had a great experience. We were met at the door and helped right away. Bought my wife a beautiful anniversary ring for our 50th. Very personable staff who are very knowledgeable and as we had two rings resized, they were cleaned and sparkled like they were brand new. Would recommend to any and all of my friends and family.
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5
Apr 11, 2025
Always wonderful to work with!
5
Apr 07, 2025
5
Apr 01, 2025
The staff at Frank's are always helpful and friendly. The quality of their work is impeccable.
5
Mar 28, 2025
5
Mar 28, 2025
Always a great pleasure to come in to Franks jewelers the great people that help you find the right sparkles, I always find lots of beautiful jewelry,...
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Always a great pleasure to come in to Franks jewelers the great people that help you find the right sparkles, I always find lots of beautiful jewelry, thank you, my favorite place to shop
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5
Mar 23, 2025
5
Mar 21, 2025
Frank Jewelers is fantastic. Attentive staff, quick repairs, beautiful items throughout the showroom.
5
Mar 18, 2025
Customer service was great and the work I had done on my ring was awesome and completed in a timely manner.
5
Mar 18, 2025
Took in my engagement ring & wedding band in on a Thursday to have the white gold refinishing done. I was told they would be done Tuesday by 2pm. Th...
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Took in my engagement ring & wedding band in on a Thursday to have the white gold refinishing done. I was told they would be done Tuesday by 2pm. They were done on time and look gorgeous!
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5
Mar 12, 2025
They did a great job of checking and fixing my ring. Very helpful and prompt service!
5
Mar 09, 2025
5
Feb 28, 2025
Friendly greeting when I can in store- my ring was fixed quickly looked Beautiful! Thank you. JJ
5
Jan 26, 2025
5
Jan 25, 2025
5
Nov 09, 2024
I put my Grandmother's stone in their hands, something that ment a very lot me, to help me create what I as a child I could remember.What I got back ...
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I put my Grandmother's stone in their hands, something that ment a very lot me, to help me create what I as a child I could remember.What I got back was just breath taking. What they have done for me has brought back a big piece of my grandparents.What a beautiful piece of history.
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5
Oct 16, 2024
After 37 years I lost the diamond from my engagement ring. I had not been able to get the ring off my finger for many years, so I turned to Frank Jewe...
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After 37 years I lost the diamond from my engagement ring. I had not been able to get the ring off my finger for many years, so I turned to Frank Jewelers for help. My rings were professionally removed by Gary. Marty worked to ensure the diamond was replaced, the rings were resized and soldered together. I picked up my rings today and they look absolutely beautiful! They fit perfectly too! As the customer, this seemed like an easy, smooth, process. I know that impression is due to the high level of skill and professionalism of those doing the work. I am grateful to Frank Jewelers to have my rings restored and back where they belong.
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5
Sep 05, 2024
Alexa was great, helped me upgrade wife’s wedding ring or 35th anniversary. i’ll shop there again!
5
May 07, 2024
I went to Frank Jewelers to learn more about the industry of jewelry and the history of Frank Jewelers. I was greeted by the owners themselves, Deb an...
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I went to Frank Jewelers to learn more about the industry of jewelry and the history of Frank Jewelers. I was greeted by the owners themselves, Deb and Gary. They made me feel at home and willing to spend time with myself to teach me about their passion. They truly care about every individual that walks in their doors. I will definitely be back in the future.Update: I purchased an engagement ring and wedding bands from them, and couldn’t have been more satisfied with the best-in-class experience. They helped me and educated me from start to finish. Thank you so much!
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5
Apr 24, 2024
Frank Jewelers exceeded my expectations! Excellent customer service and a fabulous finished product!! If you are in the market for a beautiful new ...
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Frank Jewelers exceeded my expectations! Excellent customer service and a fabulous finished product!! If you are in the market for a beautiful new piece of jewelry or looking to restyle an existing piece, I highly recommend giving this store a try. You won’t be disappointed.
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5
Apr 21, 2024
An absolutely amazing experience! Talked with Gary & Marty about making my original bridal set a bit more modern. I was steadfast that the integrity o...
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An absolutely amazing experience! Talked with Gary & Marty about making my original bridal set a bit more modern. I was steadfast that the integrity of the original set could not be altered. Marty listened to me & helped me bring my vision to life. I was moved to tears when I picked it up! He took a beautiful ring and made it stunning. I so appreciate Frank’s customer service & flawless craftsmanship. So very grateful to you all!
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5
Oct 08, 2023
I had a custom ring made, and it turned out phenomenal. Gary and his staff are incredible. And their customer service is unmatched.
5
Sep 16, 2023
Every experience I have had at Frank Jewelers has been wonderful! The service is great and everything is done in a timely manner. Most recently I ha...
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Every experience I have had at Frank Jewelers has been wonderful! The service is great and everything is done in a timely manner. Most recently I had a stone put into a new setting that I provided a photo of. The piece was absolutely beautiful when done and was exactly what I wanted. They always set expectations for getting things done and they always meet or exceed them. I would highly recommend Frank Jewelers!
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5
Jul 06, 2023
I had certain jewelry pieces in mind for a silent auction that I was donating too. I bought those AND several other pieces that I HAD TO HAVE!!! Beaut...
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I had certain jewelry pieces in mind for a silent auction that I was donating too. I bought those AND several other pieces that I HAD TO HAVE!!! Beautiful store! Very kind and wonderful staff. Thank you Alexa!!! This is my GO TO jewelry store. I HIGHLY RECOMMEND!!
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5
Jun 23, 2023
Outstanding service. Very helpful with offering suggestions to bring my wedding set back to life. Top quality work and fast turnaround. Thank you!
5
Jun 22, 2023
The staff at Frank Jewelers is always so warm and inviting! We were able to get rings sized, appraisals completed, some additional purchases made, and...
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The staff at Frank Jewelers is always so warm and inviting! We were able to get rings sized, appraisals completed, some additional purchases made, and all within a day. My family and I are now on our third generation of Frank Jeweler shoppers. Thank you for ALL you do for us!! You’re truly the best!! ❤️
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5
Jun 03, 2023
Awesome experience. Necklace fixed and looks brand new. Thank you.
5
May 26, 2023
Frank always goes out of the way to make a comfortable customer experience.
5
May 26, 2023
Was back in town for a family visit and once again they were able to take care of my wife's rings that I bought from them years back. I will always ...
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Was back in town for a family visit and once again they were able to take care of my wife's rings that I bought from them years back. I will always make them my first stop when back in town. They are the best hands down
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5
May 24, 2023
Spectacular work on my jewelry. They sparkle like new, I am very satisfied. Quality of workmanship is superb.
5
May 06, 2023
I needed the prongs replaced on my diamond and I was very pleased with the work that was done. The staff is wonderful also. Will definitely return wit...
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I needed the prongs replaced on my diamond and I was very pleased with the work that was done. The staff is wonderful also. Will definitely return with future needs!!!
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5
May 05, 2023
5
May 05, 2023
Beautiful store, wonderful people! Marty did a beautiful job adding pearls and restringing a pearl necklace for my granddaughter! Thank you!
5
May 03, 2023
5
Apr 26, 2023
Always helpful no matter how small or how big the purchase
5
Apr 22, 2023
I always have the best experience at Frank Jewelers! They were wonderful at assisting with upgrading my engagement ring and wedding band. They created...
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I always have the best experience at Frank Jewelers! They were wonderful at assisting with upgrading my engagement ring and wedding band. They created a design based off of my ideas and turned it into exactly what I hoped for. Their customer service is top notch!
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5
Apr 21, 2023
Very helpful. Repaired daughter’s rings and they are beautiful! Thank you!
5
Apr 08, 2023
Excellent customer serviceEveryone is very kind and patient.
5
Mar 08, 2023
Fantastic service from great people!
4
Feb 06, 2023
5
Dec 10, 2022
Always love coming in to check out products. Alexa is always helpful and knowledgeable!!
5
Oct 18, 2022
I brought my engagement ring in on a recommendation from a family member to have the prongs repaired and they did a fantastic job. You would have ne...
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I brought my engagement ring in on a recommendation from a family member to have the prongs repaired and they did a fantastic job. You would have never known there was any issue with my ring. The price was reasonable and they had it finished well before they sid it would be. We will be going back again.
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4
Oct 06, 2022
Very efficient
5
Oct 01, 2022
Frank's created a miracle with my wedding ring! They have combined my wedding band with my mothers wedding ring and my grandmother's wedding band. It ...
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Frank's created a miracle with my wedding ring! They have combined my wedding band with my mothers wedding ring and my grandmother's wedding band. It represents 155 years of amazing marital union. The ring represents more than diamonds and gold! Thank you for your craftmnship!
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5
Sep 16, 2022
My mom gifted me her wedding band to wear as my own but it was a size too small and had an engraving from my dad on the inside. My mom said i could ta...
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My mom gifted me her wedding band to wear as my own but it was a size too small and had an engraving from my dad on the inside. My mom said i could take it to Franks and see what they could do. So i took it in and after a week and a half i got a call saying it was ready to be picked up. I was absolutely thrilled to try it on and it fit perfectly - and no more engraving! I had also brought in my fiancés engagement ring after our puppy got a hold of it and bent it out of shape. It was only $55 to repair it and we picked it up looking better than brand new!
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5
Aug 14, 2022
Gary worked with us to find the perfect solitaire ring after having lost my own. He spent time showing us different diamonds and settings. He taught u...
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Gary worked with us to find the perfect solitaire ring after having lost my own. He spent time showing us different diamonds and settings. He taught us a lot during the process and you can tell he truly cares about his customers and the quality of the jewelry. He introduced me to jewelry insurance that I am so grateful for. He had the diamonds in 2 days and my ring ready in another 3! I am in love with my solitaire diamond and I can’t stop looking at it! Thank You Gary!!!
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5
Aug 14, 2022
Gary worked with us to find the perfect solitaire ring after having lost my own. He spent time showing us different diamonds and settings. He taught u...
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Gary worked with us to find the perfect solitaire ring after having lost my own. He spent time showing us different diamonds and settings. He taught us a lot during the process and you can tell he truly cares about his customers and the quality of the jewelry. He introduced me to jewelry insurance that I am so grateful for. He had the diamonds in 2 days and my ring ready in another 3! I am in love with my solitaire diamond and I can’t stop looking at it! Thank You Gary!!!
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5
Jul 16, 2022
A big thank you to the Fontana family for 10 years of generous support of Don Morse golf outing. They have always eagerly provided a beautiful gift th...
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A big thank you to the Fontana family for 10 years of generous support of Don Morse golf outing. They have always eagerly provided a beautiful gift that we raffle off to raise money for local charities that need so much help. KUDOS to Gary, Deb, Alexa and Blake!!
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5
May 11, 2022
For our upcoming anniversary my partner and I decided to add some bling (colored diamonds) to our bands we’ve worn for the past 20yrs together. Marty ...
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For our upcoming anniversary my partner and I decided to add some bling (colored diamonds) to our bands we’ve worn for the past 20yrs together. Marty helped us chose the colors, then sized and spaced the diamonds to keep the scrollwork intact. He did an excellent job, and the sparkle they add is delightful!
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5
Apr 09, 2022
Knowledgeable, friendly staff that are always willing to spend quality time with us while browsing and making selections. May I add "no pressure" in m...
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Knowledgeable, friendly staff that are always willing to spend quality time with us while browsing and making selections. May I add "no pressure" in making a purchase! The wife and I always have a great time at Frank's. Buy local people!
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5
Apr 04, 2022
Alexa was patient and most helpful! I am out of state so we spoke over the phone and emailed each other. She helped me select my first diamond ring!
...
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Alexa was patient and most helpful! I am out of state so we spoke over the phone and emailed each other. She helped me select my first diamond ring!
Thank you, Alexa
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5
Mar 16, 2022
5
Mar 12, 2022
5
Dec 18, 2021
Many years ago Frank Jewelers designed a ring for me and I recently took it back down to see if they could put in my hubby's birthstone in place of w...
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Many years ago Frank Jewelers designed a ring for me and I recently took it back down to see if they could put in my hubby's birthstone in place of what was there and of course they could and they even got it done sooner so I could have it before Christmas and it's GORGEOUS and brought me to tears. This is the only Jeweler I go to because I trust them so much. Thank you Frank Jewelers and especially Deb for being there for me.
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5
Nov 27, 2021
Super friendly staff and beautiful pieces!
5
Nov 21, 2021
5
Nov 08, 2021
My grandmothers ring was missing a diamond and the prongs were all broken. Frank Jewelers completely restored the ring and it’s more stunning than eve...
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My grandmothers ring was missing a diamond and the prongs were all broken. Frank Jewelers completely restored the ring and it’s more stunning than ever!
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5
Oct 25, 2021
Frank Jewelers did an amazing job on our recent engagement ring. From helping us design a band to ensuring that the final fit was perfect, we couldn’t...
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Frank Jewelers did an amazing job on our recent engagement ring. From helping us design a band to ensuring that the final fit was perfect, we couldn’t have asked for a better experience. Frank Jeweler’s personable customer service and professionalism has made me a lifetime customer and I would not hesitate to recommend them to anyone.
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5
Oct 24, 2021
5
Oct 16, 2021
Awesome service and amazing quality! They take care of their customers very well.
5
Oct 09, 2021
Very clean,very friendly, have a great variety of things to choose from. Best jewelry store in town. I would recommend them to anyone.
5
Oct 05, 2021
the staff was so friendly and patient with us as we searched for new rings. Helped us every step of the way to ensure we both got exactly what we love...
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the staff was so friendly and patient with us as we searched for new rings. Helped us every step of the way to ensure we both got exactly what we loved. I get so many compliments on my ring. Thank you so much!
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5
Sep 30, 2021
Large store with a lot to see! Was greeted instantly the moment I walked through the door.. the lady I dealt with was very nice and beyond helpful! Sh...
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Large store with a lot to see! Was greeted instantly the moment I walked through the door.. the lady I dealt with was very nice and beyond helpful! She helped me find the perfect ring for the love of my life. I definitely will be back to Frank's for any other of my future jewelry needs . Thanks!
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5
Sep 26, 2021
Thank you Frank Jewelers and Gary & Debra Fontana, for your support of the Don Morse Invitational 2021! I attended the event, won the Reactor “Grypho...
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Thank you Frank Jewelers and Gary & Debra Fontana, for your support of the Don Morse Invitational 2021! I attended the event, won the Reactor “Gryphon” watch that you donated to the raffle and gave it to my husband for his birthday. Such a generous gift and most appreciated!
Thank you again and very sincerely,
Susan and Mike Hamilton
Davenport, IA
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5
Sep 02, 2021
Frank Jewelers have kept my wedding solitaire as beautiful as the day I first wore it 45 years ago! Thank goodness my prongs are securely maintained ...
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Frank Jewelers have kept my wedding solitaire as beautiful as the day I first wore it 45 years ago! Thank goodness my prongs are securely maintained with their expertise and when they apply a new white gold finish it looks better than new…thank you for the professional attention to detail and preserving the original style of my wedding rings.
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5
Sep 02, 2021
Is very helpful and courteous.
5
Aug 14, 2021
5
Jul 23, 2021
5
Jul 17, 2021
wonderful support to their community! we truly appreciate you
5
May 29, 2021
Awesome service
5
May 14, 2021
5
May 12, 2021
5
May 10, 2021
The folks at Frank Jewelers are great. So nice and helpful. Always go the extra mile to make things perfect.
5
Apr 24, 2021
Great people over at Frank Jewelers, very helpful and friendly, I can't go in there without buying something. Long time customer and will keep coming ...
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Great people over at Frank Jewelers, very helpful and friendly, I can't go in there without buying something. Long time customer and will keep coming back!!!
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5
Apr 18, 2021
Great experience and very friendly staff. 5 stars!!
5
Apr 17, 2021
Love my new emerald and diamond ring! Deb was very helpful with my selection process. Also about a month ago, I was in and had to have my wedding set ...
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Love my new emerald and diamond ring! Deb was very helpful with my selection process. Also about a month ago, I was in and had to have my wedding set repaired. Super easy process working with them and my jewelry insurance! Look forward to my next purchase!!
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5
Apr 16, 2021
I just got 4 of my rings rhodium dipped and they look like new. I always get excited when having this done, it is almost like getting new pieces. Th...
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I just got 4 of my rings rhodium dipped and they look like new. I always get excited when having this done, it is almost like getting new pieces. Thank you for the beautiful job!
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5
Apr 14, 2021
Going into Frank's is like Breakfast at Tiffany's for me! They are so friendly and always smiling. When you take a walk down "sparkle alley", there is...
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Going into Frank's is like Breakfast at Tiffany's for me! They are so friendly and always smiling. When you take a walk down "sparkle alley", there is ALWAYS something to find that you want to take home. Their jewelry shines like no others!
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5
Apr 12, 2021
Our experience with Frank’s Jewelers was outstanding. My husband surprised me with a bigger diamond from our anniversary. He had done a lot of resear...
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Our experience with Frank’s Jewelers was outstanding. My husband surprised me with a bigger diamond from our anniversary. He had done a lot of research and we did a lot of shopping around. While some were nice but nothing beats Frank’s. From the moment we walked in our experience was great. They found us exactly (and more ) what we were looking for and stayed within our price range. So easy to work with and did a fantastic job with my ring. I would highly recommend Frank’s Jewelers in Freeport. Made you feel like family. We will be back!!!
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5
Apr 12, 2021
Great service & very helpful. The pieces turned out beautiful & will definitely be a great keepsake.
5
Mar 26, 2021
5
Mar 25, 2021
Deb and Gary always take care of my husband and I. Service is impeccable. They always greet you at the door and promptly help you. I never feel as ...
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Deb and Gary always take care of my husband and I. Service is impeccable. They always greet you at the door and promptly help you. I never feel as if I'm an invaluable customer. I get my rings cleaned pretty often due to working in a factory. They always return them looking brand new! Thanks again Gary and Deb..
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5
Mar 22, 2021
Same day service on a Saturday!! And my ring looks like it did when my husband proposed! The customer service is fantastic too!
5
Mar 18, 2021
Amazing and fast service every time. Thank you Gary and Deb for always taking care of us!
5
Mar 14, 2021
Looks better than original, They did a wonderful job rebuilding, fixing, securing and putting the shine back on it..... Ready for the next 33 years!
5
Mar 13, 2021
Great customer service and Fixed and put diamond back in at a reasonable price. Bought the ring from them 15 years ago and they made it look as s if I...
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Great customer service and Fixed and put diamond back in at a reasonable price. Bought the ring from them 15 years ago and they made it look as s if I bought it yesterday. Love it. Thank you.
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5
Mar 06, 2021
The best.
5
Feb 27, 2021
I got my ring sized from a size 5 to a 3 and a half, the staff did an amazing job and cleaned it as well! It looked better than when I had dropped it ...
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I got my ring sized from a size 5 to a 3 and a half, the staff did an amazing job and cleaned it as well! It looked better than when I had dropped it off:) I can not overstate how pleased I am with the results and the service. It was about $70 per ring to resize. It was a little more than my fiancé and I had anticipated spending, but not by much and well worth the price!!!! The staff was professional and knowledgeable, would recommend this store to everyone looking for quality jewelry and work!
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5
Feb 13, 2021
5
Jan 29, 2021
Great customer service! So happy to have a locally owned jeweler in our community! Have purchased many great pieces and will be back.
5
Jan 19, 2021
Traveled from Waukesha, Wisconsin to have my ring entirely renewed! Can’t believe how wonderful it turned out. It hasn’t looked this good in decades! ...
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Traveled from Waukesha, Wisconsin to have my ring entirely renewed! Can’t believe how wonderful it turned out. It hasn’t looked this good in decades! They did an incredible job with it and provided excellent service.
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5
Jan 19, 2021
5
Jan 15, 2021
I had a necklace designed from the stones of an old ring. It turned out absolutely beautiful. They were so helpful every step of the way. The customer...
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I had a necklace designed from the stones of an old ring. It turned out absolutely beautiful. They were so helpful every step of the way. The customer service was exceptional!
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4
Jan 09, 2021
Had a custom made bracelet done for my wife for Christmas. They had it done w/in 2 weeks. Just picked it up and it's beautiful. My wife couldn't be h...
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Had a custom made bracelet done for my wife for Christmas. They had it done w/in 2 weeks. Just picked it up and it's beautiful. My wife couldn't be happier. Thanks so much.
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