2026-05-27T21:59:21.611Z

We've been using Brad for years and we recently used Hernan whose taken over the business to continue our inspections. Hernan was fantastic, full of knowledge, thorough, careful and provided us with good options and advice on how we can protect our home. Highly recommended.

2026-05-27T07:34:41.627Z

Hernan is a real professional. He was on time and thorough. He provided some good advice. I’ll be using Concept moving forward.

2026-05-19T13:13:57.746Z

Hernan is incredibly knowledgeable and passionate about pest control management. He always goes above and beyond to provide complete, effective solutions for his clients, no matter the issue. Whether it’s a small pest problem or a large, complex job, Hernan handles everything professionally and with great attention to detail. Highly recommended for anyone looking for reliable and expert pest control services.

2026-05-13T20:24:27.531Z

Very excited to endorse this business. Excellent professional touch.

2026-05-08T03:44:31.365Z

We have always been very happy with the service of Concept Termite and Pest Management, especially as other family members also use this business. We used to be serviced by Brad before he retired, and have recently had Hernan perform a pest treatment for us. Hernan was very helpful, informative, on time, and an overall pleasure to deal with. Can definitely recommend to anyone who wants a great service experience!

2026-05-04T09:14:17.648Z

Very impressed with how friendly and professional the team at Concept Termite & Pest Management were.We found termites, which is always a worry. That's why we called Hernan and the team to come out and get rid of them. They installed a termite barrier around the house and I can say with confidence they are all gone now which is a huge relief. 👍

2026-05-04T02:48:04.392Z

Came on time. Competent, friendly and knowledgable.

2026-03-28T04:34:21.255Z

It was a great experience dealing with Hernan. Very prompt - great service and reasonable price. Would highly recommend

2026-02-26T21:05:26.877Z

Hernan from Concept Termite & Pest Management was prompt, and provided excellent service. This was the first time we have used his services since the business changed hands. I was very nervous as we had been with Brad for many years. Herndon was great!

2026-02-25T06:29:53.187Z

This is our first visit from new owner Hernan, attention to detail and thorough approach is first class and refreshing in a time when many are not. If you are looking for help in this space you won’t be disappointed.

2026-02-23T04:22:07.784Z

We have been having our home pest sprayed each year by Concept pest Management. Hernan, the new owner, has continued to provide the excellent service and treatment of our pests we have previously experienced.

2026-02-19T01:39:05.141Z

Hernan from Concept termites &pest was punctualThorough and explained what and how he was doing in a clear mannerThe treatment have worked wonders on the termite mound at the back and the later pest control service we just had seems to have stoppedThe ants! Good job HernanSee you next year

2026-02-12T11:28:10.906Z

We’ve used concept pest for years as they’ve been so reliable. We’ve always received great service from them and find that they are extremely responsive to urgent matters.Hernan who has taken over is very friendly and professional.

2026-02-10T21:54:43.381Z

Brad from Concept Pest Management has always been very thorough and professional, extremely reliable and trustworthy. Look forward to continuing business with them into the future.

2026-02-05T11:33:06.688Z

I’m based in Hollywell, Gold Coast 4216.Great to know that Hernan also comes down this far. He did a pest treatment (in/out), termite inspection and quoted me on a termite barrier which I’m considering doing as I’m coming up to My 8th year expiry.I was surprised at the quality and detail of the reports that followed with in-depth photos pointing out issues he found and describing resolutions and suggestions. I would say it’s the most professional and thorough report in all my years of regular inspections for this property. I’ll be using him every year from now on and Igetting to do the termite barrier at the end of the year once I grind and repaint my driveway. Seems like a good bloke very passionate. As a bonus, he is also a biologist and SNAKE CATCHER 🐍 apparently.☺️✅

2026-01-30T02:50:26.392Z

We had an excellent experience with Hernan and couldn’t recommend him more highly. He came to our home for both pest control and a termite treatment after we purchased our new house, which was considered high risk for termite infestation.Hernan was incredibly knowledgeable and took the time to explain everything clearly, from the risks specific to our property to the treatment options and preventative measures. He was thorough, professional, and very reassuring, which made a big difference for us as new homeowners.His communication was outstanding from start to finish; punctual, reliable, and happy to answer all of our questions. The service itself was excellent, carried out with great attention to detail and care.If you’re looking for someone trustworthy, experienced, and genuinely committed to doing a great job, Hernan is the person to call. Outstanding service all around!

2026-01-28T21:37:30.282Z

We contacted Hernan for pest control and, as parents of a 1 year old, I was a bit nervous at first. Hernan was very reassuring and took the time to explain the process clearly. He made sure our baby was out of the house during the treatment and explained what to expect afterwards.He also provided very helpful follow-up advice, which gave us real peace of mind.Very professional, friendly, and clearly passionate about his work. Highly recommend, especially for families with young children.

2026-01-21T09:10:16.939Z

Had a great experience with Concept Termite & Pest Management. Hernán really knows his stuff and clearly has a lot of knowledge from cockroach species to rodents and more. Worked fast, was super efficient, and communication was easy from start to finish. Professional, friendly, and got the job done properly. Highly recommend.

2026-01-19T00:58:46.897Z

Really good business to deal with from a easy quote process, fast reply to messages all the way up to and after the seevice qas provide. Lots of contact leading up to the treatment with advise to ensure you get the best results. On the day the treatment went very smoothly with no hassle. Got some follow up information to ensure we get the best out of the pest control. Will be sure to use again in the future and recommend to others.

2026-01-18T20:36:57.571Z

Hernan and his team are the best.We went on holidays for a 1 month and made most of our time away to get the pest control done as we have a cat. We left him the keys of our apartment and when we came back every was done properly and safe.It was easy to book and good communication.100% recommend.

2026-01-15T05:28:33.245Z

Really pleased with Concept Pest Management. They are very thorough and the price seems very reasonable for the time they spend outside and inside.

2026-01-09T20:58:36.462Z

Great service and professional

2026-01-07T10:32:28.969Z

2025-12-27T23:55:48.708Z

Great job.

2025-12-02T22:24:46.619Z

I recently had Hernan from Concept Pest Management carry out a full termite inspection, termite treatment and general pest control at my property, and I could not be happier with the experience. From start to finish, Hernan was extremely informative and clear in his explanations, taking the time to walk me through every step of the process so I understood exactly what was being done and why.He arrived on time, worked neatly, and was incredibly organized throughout the entire job. The level of detail in the inspection report was impressive. Everything was documented clearly, with photos and notes that made it easy for me to understand the condition of the property and what actions were required. The breakdown of the quote was also very clear and transparent, with pricing that was very competitive compared to others I had sourced.The actual treatment and pest control service were completed efficiently and with great care. Hernan made sure everything was cleaned up afterwards and left the property in perfect condition.Overall, I highly recommend Concept Pest Management. Professional, knowledgeable, reliable, and excellent value for money. I will definitely be using their services again.

2025-11-13T08:50:19.886Z

I had a terrible cockroach infestation that nothing could get rid of. After Hernan came, the problem was solved immediately!He was incredibly knowledgeable, explained the exact products and process, and knew precisely where to focus. The results were fast and long lasting.If you have a persistent pest issue, this is the guy you call! Highly recommend!

2025-10-21T08:21:22.966Z

Great service, nice bloke and very thorough. Highly recommended.

2025-10-18T02:41:56.825Z

Brad did the work very thoroughly. Service is reliable and completed with high quality. And the price is competitive and good value for money. I will definitely engage with Brad’s service again!

2025-08-06T07:00:53.478Z

I have engaged Brad's services a couple of times now and have been extremely happy, most recently yesterday. He arrived on time and got straight to work. He was very thorough and his price is very competitive. Would definitely recommend.

2025-06-28T02:40:43.003Z

Brad was efficient, friendly, professional, and easy to communicate with. Great service, and haven't had any problems since!