2026-02-26T21:05:26.877Z

Hernan from Concept Termite & Pest Management was prompt, and provided excellent service. This was the first time we have used his services since the business changed hands. I was very nervous as we had been with Brad for many years. Herndon was great!

2026-02-25T06:29:53.187Z

This is our first visit from new owner Hernan, attention to detail and thorough approach is first class and refreshing in a time when many are not. If you are looking for help in this space you won’t be disappointed.

2026-02-23T04:22:07.784Z

We have been having our home pest sprayed each year by Concept pest Management. Hernan, the new owner, has continued to provide the excellent service and treatment of our pests we have previously experienced.

2026-02-19T01:39:05.141Z

Hernan from Concept termites &pest was punctualThorough and explained what and how he was doing in a clear mannerThe treatment have worked wonders on the termite mound at the back and the later pest control service we just had seems to have stoppedThe ants! Good job HernanSee you next year

2026-02-12T11:28:10.906Z

We’ve used concept pest for years as they’ve been so reliable. We’ve always received great service from them and find that they are extremely responsive to urgent matters.Hernan who has taken over is very friendly and professional.

2026-02-05T11:33:06.688Z

I’m based in Hollywell, Gold Coast 4216.Great to know that Hernan also comes down this far. He did a pest treatment (in/out), termite inspection and quoted me on a termite barrier which I’m considering doing as I’m coming up to My 8th year expiry.I was surprised at the quality and detail of the reports that followed with in-depth photos pointing out issues he found and describing resolutions and suggestions. I would say it’s the most professional and thorough report in all my years of regular inspections for this property. I’ll be using him every year from now on and Igetting to do the termite barrier at the end of the year once I grind and repaint my driveway. Seems like a good bloke very passionate. As a bonus, he is also a biologist and SNAKE CATCHER 🐍 apparently.☺️✅

2026-01-30T02:50:26.392Z

We had an excellent experience with Hernan and couldn’t recommend him more highly. He came to our home for both pest control and a termite treatment after we purchased our new house, which was considered high risk for termite infestation.Hernan was incredibly knowledgeable and took the time to explain everything clearly, from the risks specific to our property to the treatment options and preventative measures. He was thorough, professional, and very reassuring, which made a big difference for us as new homeowners.His communication was outstanding from start to finish; punctual, reliable, and happy to answer all of our questions. The service itself was excellent, carried out with great attention to detail and care.If you’re looking for someone trustworthy, experienced, and genuinely committed to doing a great job, Hernan is the person to call. Outstanding service all around!

2026-01-29T09:02:23.889Z

2026-01-28T21:37:30.282Z

We contacted Hernan for pest control and, as parents of a 1 year old, I was a bit nervous at first. Hernan was very reassuring and took the time to explain the process clearly. He made sure our baby was out of the house during the treatment and explained what to expect afterwards.He also provided very helpful follow-up advice, which gave us real peace of mind.Very professional, friendly, and clearly passionate about his work. Highly recommend, especially for families with young children.