2026-01-26T13:59:31.548Z

"I am compelled to write this review to express my profound satisfaction with Prema Plumbing Putney, specifically regarding their outstanding Leak Detection service. Facing a suspected hidden water leak was incredibly stressful. I noticed a subtle, yet persistent, damp patch appearing on my ceiling, which immediately suggested a serious underlying issue with the pipework. After a quick search for local specialists, Prema Plumbing Putney stood out due to their positive testimonials, and I decided to give them a call.From the moment I contacted their office, the process was handled with exceptional care and professionalism. The dispatcher quickly understood the urgency of my situation and scheduled a specialized Leak Detection Engineer, John, to visit my property promptly. John arrived exactly on time, equipped with what appeared to be the latest, state-of-the-art diagnostic equipment.What impressed me most was John's meticulous approach and non-invasive methods. He didn't immediately start tearing into my walls or floorboards. Instead, he utilized advanced techniques to locate the source of the leak. First, he employed an Acoustic Listening Device, carefully scanning the area around the damp patch and the connected pipe system to pick up the faint sound of escaping water. This was followed by a thorough Thermal Imaging Survey. The thermal imaging camera allowed him to visualize temperature changes within the structure, highlighting the cooler areas where water was pooling or flowing unseen.Through the skillful application of this Non-Destructive Testing (NDT) methodology, John was able to pinpoint the exact source: a tiny pinhole leak in a radiator pipe concealed within the wall cavity upstairs. This level of precision saved me from unnecessary disruption and costly restorative work. Once the leak location was identified, John clearly explained the necessary remediation steps. He provided a transparent and detailed quote for the Repair Work, which involved opening a minimal section of the wall to access and replace the damaged Pipe Section.The repair itself was executed efficiently and expertly. John ensured that the new section of pipe was securely fitted and pressure tested the system to guarantee the integrity of the repair. He even took the time to tidy up thoroughly afterward, leaving the area spotless, which is a testament to the company's commitment to Comprehensive Service.The Leak Detection service provided by Prema Plumbing Putney was truly invaluable. They turned what could have been a prolonged, damaging, and expensive ordeal into a quick, targeted, and successful resolution. The expertise displayed by John, coupled with the reliance on advanced technology like the Acoustic Listening Devices and Thermal Imaging, makes Prema Plumbing Putney my highest recommendation for anyone dealing with water ingress or hidden plumbing issues. Their dedication to customer satisfaction and technical excellence is second to none, restoring my peace of mind completely."

2025-12-09T13:52:49.693Z

I had an excellent experience with Prema Plumbing Putney and couldn't be more impressed with their service. From the moment I called, everything was handled professionally and efficiently. I explained the issues I was dealing with-a leaking pipe, problems with my Worcester boiler, a heating system that kept losing pressure due to another hidden leak, and a toilet cistern that had also started leaking. Despite the list of problems, they stayed calm, asked the right questions, and were even able to give me a clear quote over the phone, which I really appreciated.What truly stood out was the speed of their response. The plumber arrived within 30 minutes of my call, which felt like a lifesaver considering the situation. He quickly diagnosed each issue and explained exactly what needed to be done in a way that was easy to understand. Within a single visit, he managed to repair the leaking pipe, fix the boiler fault, locate and repair the pressure-loss issue in the heating system, and sort out the leaking toilet cistern as well.The workmanship was excellent, the service was friendly, and the pricing was transparent from start to finish. It's rare to find such reliability and skill all in one place. I highly recommend Prema Plumbing Putney to anyone who needs fast, trustworthy, and professional plumbing work. I will definitely be using them again in the future!

2025-11-21T16:14:32.396Z

I had an excellent experience with Prema Plumbing Putney and couldn't be happier with their service. I called them early in the morning about a leaking pipe and an issue with my Baxi boiler, and to my surprise they were able to send a plumber out within just one hour. The speed alone was impressive, especially given how stressful water leaks can be.What I really appreciated was how straightforward the whole process was. I explained the problem over the phone and they were able to give me a clear quote right away, so I knew exactly what to expect before anyone even arrived. No hidden fees, no vague estimates - just honest, upfront pricing.The engineer who arrived was friendly, knowledgeable, and incredibly efficient. He quickly found the source of the leaking pipe and got it repaired neatly. He also diagnosed the boiler issue and carried out the necessary work on my Baxi system without any fuss. Everything was cleaned up afterwards and the whole job was completed far quicker than I expected.Overall, Prema Plumbing Putney delivered fast, reliable, and professional service at a fair price. I wouldn't hesitate to recommend them and will definitely use them again if I need any plumbing or heating help in the future.

2025-11-21T15:28:51.235Z

I had an excellent experience with Prema Plumbing Putney! They responded quickly when I discovered a leaking pipe at my property, and their engineer arrived right on time. The issue was diagnosed straight away, and the repair was carried out with real professionalism.While they were here, I also asked them to take a look at my Worcester boiler, which had been acting up for weeks. They identified the fault, completed the repair efficiently, and now the boiler is running perfectly again.The team was friendly, knowledgeable, and tidy throughout the whole process. I couldn't be happier with the service and will definitely be using Prema Plumbing Putney again in the future. Highly recommend!

2025-09-30T14:18:26.305Z

I recently had a plumbing emergency with a leaky pipe, and I called Prema Plumbing Putney. I was relieved that they were able to give me a fair quote right over the phone. Even better, they arrived at my door within the hour, just as promised! The service was fantastic, and I'm a very happy customer. I highly recommend them for their prompt and efficient service!

2025-08-27T11:26:10.192Z

We had a boiler failure on a Sunday & were delighted that Alex came to us & got us up & running again so promptly- his knowledge & attention to detail was fantastic & we would happily recommend Prema Plumbing Putney to one & all 😀

2025-08-20T19:40:02.844Z

Great service, spot on. Alex was so quick to find the problem and fix it. Great response in an emergency at a great price. Neat and tidy work. Helped me fix a small problem by going extra mile. I will recommend him to all I know and I will prefer to contact him in the future also. Reasonable and reliable as well.Thanks Alex 👍

2025-05-22T09:42:56.607Z

Cannot recommend Alex enough. Very quick call and a WhatsApp conversation he gave me a clear quote & time he was available. Alex arrived on time and very quickly identified the issue. Very clear with videos of exactly what was happening. All fixed and sorted within 90 mins (if that). Already recommended to a friend.

2025-05-13T11:38:40.658Z

Best service