Overall feedback is very positive, with customers praising the quality of instruction, products, and service. Pros: instructors are described as knowledgeable, patient, and able to teach both beginners and more experienced participants. Pros: courses are practical and hands‑on, with clear explanations that help learners pick up techniques quickly. Pros: guides create a friendly, relaxed atmosphere and point out good spots and useful tips. Pros: the retail/service side is noted for good product selection, clear product presentation, fair value, and helpful ordering when items are temporarily unavailable. Pros: fast delivery, flexible booking support, and attentive customer service are highlighted. Cons: physical retail space may be compact, which could limit in‑store availability at times. Cons: some items can be out of stock and require special ordering, so specific gear may not always be immediately available. Cons: popular courses and guides can be in demand, so planning or early booking is recommended to secure preferred dates. In summary, the provider is recommended for high-quality instruction and reliable products, with minor limitations around stock and space that are generally mitigated by responsive service.