The reviews highlight an excellent level of service, knowledgeable staff, and efficient repair processes, particularly for hearing aids, leading to high customer satisfaction. However, one reviewer noted longer wait times, suggesting a need for improvement in that area. Overall, the service is highly recommended for its friendliness and effectiveness.
5
May 15, 2025
Great knowledge and service across the board. Very helpful and highly recommend John and his staff at Integrity.
5
May 14, 2025
Great complementary service repairing my hearing aid. Very friendly and fast.
5
May 10, 2025
Left hearing aid wasn’t working stopped by and they fixed it on the spot
5
May 04, 2025
5
May 03, 2025
5
Apr 24, 2025
Wonderful experience with Integrity. Knowledgeable and so friendly.
5
Apr 22, 2025
I took my 2yo in for a hearing test & it was explained perfectly & we were talked through the whole process.
5
Apr 21, 2025
Super quick service! I haven’t paid a dime since I bought my hearing aid for cleanings, filters or internal rechargeable battery replacement in my Oti...
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Super quick service! I haven’t paid a dime since I bought my hearing aid for cleanings, filters or internal rechargeable battery replacement in my Oticon hearing aid (I wear one). Top knotch!
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5
Apr 20, 2025
Great hearing aids. Great service when maintenance needs to be done on them.The staff is always helpful and available. Worth every penny. They notic...
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Great hearing aids. Great service when maintenance needs to be done on them.The staff is always helpful and available. Worth every penny. They noticed a problem with one of my hearing aids. They sent it in for me after looking up my warranty.
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5
Apr 19, 2025
Excellent service 👏👏
5
Apr 17, 2025
Efficient and very nice to work with. Caley our sound audiologist(?) was wonderful to work with. Explained how everything works and took the time to s...
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Efficient and very nice to work with. Caley our sound audiologist(?) was wonderful to work with. Explained how everything works and took the time to show us the differenced in models and what to expect. Will enjoy working with them more in the future.
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5
Apr 17, 2025
Dr Goff and staff are totally outstanding, patient and knowledgeable.
5
Apr 17, 2025
I needed a hearing aid repaired. They got me in immediately, completed the repair, and had me on my way in less than 20 minutes. I have never had that...
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I needed a hearing aid repaired. They got me in immediately, completed the repair, and had me on my way in less than 20 minutes. I have never had that kind of service anywhere else
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5
Apr 17, 2025
5
Apr 12, 2025
Was a huge help.
5
Apr 11, 2025
5
Apr 11, 2025
The test went great. Although I felt the wait time was a bit long, other than that, it was Great over all. Thank you.
5
Apr 05, 2025
4
Mar 28, 2025
5
Mar 25, 2025
Dr. Stewart has helped me with my hearing loss for over 4 1/2 years. He is professional, knowledgeable, and friendly. I highly recommend him and his w...
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Dr. Stewart has helped me with my hearing loss for over 4 1/2 years. He is professional, knowledgeable, and friendly. I highly recommend him and his wonderful staff!
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5
Mar 24, 2025
Friendly and professional.
5
Mar 23, 2025
5
Mar 11, 2025
5
Mar 08, 2025
A good experience. Professional and informative.
5
Mar 05, 2025
5
Feb 26, 2025
5
Feb 21, 2025
5
Feb 20, 2025
5
Feb 20, 2025
Very impressed by the professionalism and efficiency of John, my audiologist. I had new hearing aids within 15 minutes of my testing, and I love them.
5
Feb 20, 2025
5
Feb 15, 2025
5
Feb 14, 2025
Great job today!! Thank you for the quick response to fix my hearing aid in a very short time!😊😊
5
Feb 13, 2025
You all were amazing. Everyone was so patient and helpful.
5
Feb 11, 2025
John was very patient with me. He explained the process and eased my anxiety. Explained that they would be contacting me soon to get me fitted for my ...
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John was very patient with me. He explained the process and eased my anxiety. Explained that they would be contacting me soon to get me fitted for my hearing aids.
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5
Feb 08, 2025
Very helpful and professional.
5
Feb 07, 2025
Excellent customer service. We see the staff monthly for regular cleaning and maintenance,
5
Feb 05, 2025
Everyone was polite and helpful.
5
Feb 05, 2025
5
Feb 01, 2025
Great 👍 Very informative would recommend.
4
Jan 31, 2025
ReSound hearing aid failed :(
Replacement was fast with phone connection. In and Out was easy.
5
Jan 30, 2025
5
Jan 25, 2025
5
Jan 23, 2025
5
Jan 22, 2025
Easy process! Great with kids!
5
Jan 15, 2025
the staff were friendly and the audiologist did a good job at explaining what my next steps were
5
Jan 14, 2025
5
Jan 12, 2025
We were seen quickly and the service was amazing! The appointment was made to feel more like a game for my toddler than a medical appointment. Thanks ...
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We were seen quickly and the service was amazing! The appointment was made to feel more like a game for my toddler than a medical appointment. Thanks so much for making it fun instead of stressful!
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5
Jan 10, 2025
5
Jan 08, 2025
Friendly service
4
Jan 08, 2025
Very friendly and helpful, explaining everything as he tested and fitted hairing aides.
4
Jan 08, 2025
On my first encounter here, Dr, Detweller did my hearing test.
She is a delightful lady! Hopefully the adjustments she made on my hearing aids will y...
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On my first encounter here, Dr, Detweller did my hearing test.
She is a delightful lady! Hopefully the adjustments she made on my hearing aids will yield more clarity of speech that I hear.
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5
Jan 03, 2025
My hearing aid stopped working. John had time to work with me. He set me up and adjusted both of the hearing aids. I’m able to hear again. He was a li...
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My hearing aid stopped working. John had time to work with me. He set me up and adjusted both of the hearing aids. I’m able to hear again. He was a life saver.
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5
Dec 29, 2024
5
Dec 24, 2024
Very polite staff, whenever I've had a concern they have been quick to get an answer and ease my mind.
5
Dec 23, 2024
Very helpful and friendly
5
Dec 21, 2024
Friendly, helpful staff, efficient, asked good questions, provided clarity for next steps.
5
Dec 21, 2024
Every question was answered in a polite, personable and professional manner. Extremely helpful staff that had smiles on their faces.
5
Dec 14, 2024
Very pleasant and efficient audiologist !!!
Five stars !!
5
Dec 08, 2024
I've had the occasion to have hearing tests at this location twice.
Everyone there is so very nice!
Always welcoming and professional, too!
The audiol...
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I've had the occasion to have hearing tests at this location twice.
Everyone there is so very nice!
Always welcoming and professional, too!
The audiologist are all top notch, too!
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5
Dec 07, 2024
5
Dec 04, 2024
5
Dec 03, 2024
Timely, good service, answered all questions, courteous. I would recommend him to anyone
5
Dec 01, 2024
I was a walk in without an appointment. Dr. Crawley had me come. Got right on me and very pleased to help me. I have always had good service when ...
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I was a walk in without an appointment. Dr. Crawley had me come. Got right on me and very pleased to help me. I have always had good service when I come in. Thank You.
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5
Nov 23, 2024
Being right across from District Bicycles downtown, it's easy to get in and out! Parking can be a little tough when the area is busy, but the facility...
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Being right across from District Bicycles downtown, it's easy to get in and out! Parking can be a little tough when the area is busy, but the facility is nice and calm. The people are very friendly and helpful. I haven't gotten hearing aids there, but I saw people coming in to get adjustments who seemed very happy. I'd recommend them.
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5
Nov 22, 2024
5
Nov 22, 2024
They were able to work with my schedule, and were so good with my toddler! The audiologist was wonderful, and Dr Goff did a great job explaining every...
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They were able to work with my schedule, and were so good with my toddler! The audiologist was wonderful, and Dr Goff did a great job explaining everything to us when we got tubes put in my toddler's ears.
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5
Nov 20, 2024
5
Nov 15, 2024
They called me about hearing aids, and happened to be near by
I walked out with new hearing aids
Great service
5
Nov 13, 2024
I had a great experience. The staff was courteous and professional and took the time to explain my results and answer my questions. I appreciate havin...
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I had a great experience. The staff was courteous and professional and took the time to explain my results and answer my questions. I appreciate having an audiology center such as this conveniently located in Stillwater. I highly recommend them.
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5
Nov 09, 2024
The Integrity team is very focused on customer satisfaction. Cleanings and repairs are handled quickly.
5
Oct 30, 2024
We had a wonderful experience with the staff today. We have a 3 year old boy and they made everything so easy on him. From the minute we walked in t...
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We had a wonderful experience with the staff today. We have a 3 year old boy and they made everything so easy on him. From the minute we walked in the door, we were greeted with friendly office staff to them explaining the hearing results of his test with us. We will recommend them to everyone!
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5
Oct 27, 2024
5
Oct 19, 2024
5
Oct 14, 2024
Great staff that is very helpful.
5
Oct 14, 2024
5
Oct 13, 2024
Professional service and explanation of tech
5
Sep 29, 2024
5
Sep 24, 2024
5
Sep 24, 2024
5
Sep 19, 2024
Great experience! John is very professional and took time to discuss hearing loss process, my results and recommend treatments. Highly recommend!
5
Sep 16, 2024
5
Sep 16, 2024
Jillian did an excellent job of administering the hearing test. She explained the process taken and explained the results. I appreciated her professio...
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Jillian did an excellent job of administering the hearing test. She explained the process taken and explained the results. I appreciated her professionalism.
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5
Sep 12, 2024
5
Sep 09, 2024
5
Sep 09, 2024
Jillian is incredible with children, making this a fantastic experience my child looks forward to.
4
Sep 07, 2024
Thank you for helping me with my test and findings out my hearing test
5
Sep 01, 2024
Awesome group fun atmosphere
5
Aug 30, 2024
Excellent attention to detail. Fabulous staff. Happy we found this specialist. We finally have answers to our concerns.
5
Aug 28, 2024
Very nice people to deal with and very friendly.
5
Aug 28, 2024
Had a problem with my hearing aids not functioning properly. Was able to be seen the same day. The audiologist did a quick hearing test and recalibrat...
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Had a problem with my hearing aids not functioning properly. Was able to be seen the same day. The audiologist did a quick hearing test and recalibrated my hearing aids. The staff and audiologist were super courteous and helpful. Very thankful that I chose Integrity Audiolgy & Hearing Center in Stillwater as my hearing aid provider.
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5
Aug 16, 2024
Everyone there was so helpful and polite.
Mr. Stewart was very patient, understanding as to our concerns very knowledgeable and excellent with the te...
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Everyone there was so helpful and polite.
Mr. Stewart was very patient, understanding as to our concerns very knowledgeable and excellent with the testing and introduction of equipment. The ladies welcomed us.with friendly smiles and conversation as we waited to be called. The entire exam and hearing aid selection was well managed, and helpful .. we left feeling the success of our visit.
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5
Aug 08, 2024
We went in to get my two kids hearing checked. They were thorough and explained what was happening which helped my kids feel comfortable with the appo...
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We went in to get my two kids hearing checked. They were thorough and explained what was happening which helped my kids feel comfortable with the appointment.
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5
Aug 08, 2024
Very comfortable. All w
Questions answered, office staff friendly
5
Aug 07, 2024
Everyone in the Integrity office welcomed us with smiles and were so very helpful..My husband was resistant at first but, Dr. Stewart was so skilled, ...
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Everyone in the Integrity office welcomed us with smiles and were so very helpful..My husband was resistant at first but, Dr. Stewart was so skilled, knowledgeable and friendly that the exam , and test, and purchase of hearing aids went so well that my guy walked out with a smile, especially when a truck went by and he heard the motor and exhaust .and turned to me and said .It's good!!.
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5
Aug 02, 2024
Friendly and professional!!
4
Jul 31, 2024
5
Jul 24, 2024
Very friendly and helpful
5
Jul 21, 2024
Provided excellent service. Good feed back on my problem and some prevention meds
5
Jul 13, 2024
Always polite and helpful. Quickly get the customer taken care of.