2026-03-12T22:32:45.943Z

We’ve had a great experience working with this PA company for our driveway business. Their team handles our calls in a very professional way and represents our company extremely well with customers.The whole process is smooth, efficient, and well organized. Messages are always clear and accurate, which saves us a lot of time and allows us to focus on running our business.Highly recommend their services to any company looking for a reliable and professional call-handling solution.Tarmacadams Driveways & Surfacing

2025-11-19T20:51:55.408Z

I’ve been using I’m Your PA for the past 12 months, and I can honestly say they have transformed the way I run my business.Before working with them, I was constantly torn between answering the phone and serving the customer in front of me. I’d be in a loft, under the stairs, mid-repair, or walking into a customer’s home and the phone would ring. It felt rude, unprofessional, and chaotic. I’d miss hot leads, call people back late at night, juggle messages while eating dinner, and lose work simply because I couldn’t respond quickly enough.Since the IYPA team—led by James—took over my call handling, everything has changed.My phone no longer rings during the day. They answer every call between 8am and 6pm, Monday to Friday, and even deal with out-of-hours messages ready for the next morning. They take bookings directly into my job software, answer customer questions, send me any urgent queries via WhatsApp, and even help with admin tasks. It’s professional, seamless, and a HUGE weight off my shoulders.The difference in my business has been incredible. Because calls are now answered quickly, politely, and professionally every single time, my customer retention has improved massively—and my sales increased by £25,000 purely from their team handling my calls properly.IYPA hasn’t just improved my business… they’ve given me back my evenings, my focus on the customer in front of me, and my professionalism.It’s one of the best decisions I’ve made in 20 years of working in the heating industry.I can’t recommend James and the team highly enough. Absolute game-changers.— Simon StokesChallenger Heating Services Ltd, Sutton Coldfield

2025-10-23T13:46:41.098Z

Really impressed so far with the services received from the team. The switch over from our previous call answering service was easy and smooth. The team are really responsive, and the quality of information we get through about our calls is perfect. Very glad we moved.

2025-10-21T06:40:25.699Z

Great service. Very efficient and professional

2025-08-15T06:25:24.025Z

I’m Your PA Limited – and especially Team R2D2 – have been an absolute game-changer for my business. Professional, efficient, and always one step ahead, they make everything run smoothly behind the scenes. I’ve had glowing feedback from my own clients about how courteous, organised, and helpful they are when dealing with enquiries. Their professionalism is second to none and they handle every task with precision and a smile. Highly recommended – 5 stars without hesitation!

2025-08-05T07:14:29.101Z

They do what they say on the tin 👍

2025-07-22T11:19:41.722Z

I’ve been incredibly impressed with the service provided by I’m Your P.A. From day one, Chele, James, and the whole team have been supportive, professional, and genuinely committed to helping my business run smoothly. Their call handling is always prompt, courteous, and consistent—giving my customers a great first impression every time.It’s a huge relief knowing my calls are in safe hands when I’m busy or unavailable. Their communication is clear, setup was seamless, and they’ve gone above and beyond to tailor their service to my needs.Highly recommended for any business owner looking for reliable, friendly, and top-quality virtual receptionist support. Thank you to the whole team for making my life easier!

2025-07-17T10:32:31.791Z

I’m your PA have been taking calls for our business for the last 6 months. Having them on board has really helped us out in maintaining a great relationship with our customers.