Been coming out here to get wood for camping for years. The service is great and the wood is far better than several others around Calgary. Burns clea...
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Been coming out here to get wood for camping for years. The service is great and the wood is far better than several others around Calgary. Burns clean, smells great, and it’s dry. Thanks Shane! See you next time!
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5
Sep 20, 2023
The best wood supplier in Calgary. Always the best deals and service.
5
Apr 21, 2023
Go to place for affordable firewood! Great service and supporting local.
5
Dec 18, 2022
I didn't know I could have a favourite place to get wood, but I guess I do now! I had a unique need for uncut applewood. They got back to me right awa...
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I didn't know I could have a favourite place to get wood, but I guess I do now! I had a unique need for uncut applewood. They got back to me right away and helped me get what I needed. While I was there, they took the time to chat with me and the kindness and helpfulness blew me away. Added bonus: the drive there is beautiful but still delightfully close to the city making it very convenient.
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5
Jul 02, 2022
The firewood was awesome, the service was great, we got a genuine, down to earth conversation with the owner. We'd deffinitely buy more from them agai...
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The firewood was awesome, the service was great, we got a genuine, down to earth conversation with the owner. We'd deffinitely buy more from them again!
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5
Apr 14, 2022
Great customer service. Great product selection. And quick delivery. What else can you ask for? A1.
5
Apr 12, 2022
Excellent and friendly . Best recommendation Don't forget to set up an appointment.
5
Mar 26, 2022
Awesome product. The BC kiln dried yellow birch buns better than any wood we've had.
5
Mar 22, 2022
Got a couple of the seasoned birch totes to use in my offset smoker and I have nothing but good things to say. Burns hot and clean, very little ash, a...
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Got a couple of the seasoned birch totes to use in my offset smoker and I have nothing but good things to say. Burns hot and clean, very little ash, and catches quickly. Will definitely come back once I've burned through my supply. Kiln dried is great for campfires but for a smoker you do really need a properly seasoned wood, which these cats have covered. I only wish I had more storage space so I could buy in bulk!
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5
Mar 04, 2022
Amazing experience. Service was excellent, team went above and beyond to make sure we were happy. Above all, the birch is EXCEPTIONAL. Very clean a...
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Amazing experience. Service was excellent, team went above and beyond to make sure we were happy. Above all, the birch is EXCEPTIONAL. Very clean and dry. Top notch operation, will definitely use again!
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5
Feb 28, 2022
I picked up a beautiful bag of cherrywood. It had a variety of sizes in it. I used it to smoke some pork tenderloins with. The smoke was a very nice t...
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I picked up a beautiful bag of cherrywood. It had a variety of sizes in it. I used it to smoke some pork tenderloins with. The smoke was a very nice thick white smooth. It made nice coals that kept their heat for a long time. I will be most definitely getting another bag or 2.
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5
Jan 20, 2022
We have ordered from Wood Depot a number of times now. The wood is always excellent and the delivery guys have been great, even waiting a few extra m...
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We have ordered from Wood Depot a number of times now. The wood is always excellent and the delivery guys have been great, even waiting a few extra minutes while we unload so they take the pallet back. I would highly recommend getting wood from Wood Depot - great product and great service.
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5
Jan 13, 2022
Best value for wood imo. Great service and very friendly delivery people.
5
Nov 14, 2021
Excellent dealings with Shane the new owner. Quality kiln dried wood at reasonable rates. Shane was easy to make a fair deal with and was friendly and...
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Excellent dealings with Shane the new owner. Quality kiln dried wood at reasonable rates. Shane was easy to make a fair deal with and was friendly and professional. I highly recommend this company.
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5
Nov 03, 2021
I highly recommend wood depot for all your wood needs! They supplied firewood for our new years get together. Shane was very professional and delivery...
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I highly recommend wood depot for all your wood needs! They supplied firewood for our new years get together. Shane was very professional and delivery was perfect. I will be ordering from them again.
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5
Jul 10, 2021
Great service, easy pick up, beautiful burning wood. Will buy again.
5
Jun 03, 2021
Usually my go to for wood.
Good product, nice and dry, and burns rather well. Be sure to store it properly. It is a touch expensive but it does burn m...
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Usually my go to for wood.
Good product, nice and dry, and burns rather well. Be sure to store it properly. It is a touch expensive but it does burn much cleaner and much more effectively than the typical stuff one can find.
Pick up was easy enough (note the location is 0.8km south of Glenmore, there's a sign on the north side of the entry road)
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5
Jun 02, 2021
We ordered a 1/4 cord of birch, but was shipped something different. They responded right away when I asked if they shipped the wrong wood. They con...
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We ordered a 1/4 cord of birch, but was shipped something different. They responded right away when I asked if they shipped the wrong wood. They confirmed that there was a mistake on their end and they would send a truck out the next day to exchange it. Wood Depot was easy to deal with and great at fixing the mistake, their drivers were very nice and courteous as well. The quality of their birch is always exceptional.
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5
Apr 28, 2021
The new owner has a great selection of quality fire wood for different uses. I found the service was friendly and helpful. I will definitely buy wood ...
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The new owner has a great selection of quality fire wood for different uses. I found the service was friendly and helpful. I will definitely buy wood here again.
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5
Mar 22, 2021
Great quality wood! They were very backed up with spring orders and allowed me to change my order from delivery to pick up with ease. The totes they c...
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Great quality wood! They were very backed up with spring orders and allowed me to change my order from delivery to pick up with ease. The totes they came in are very strong and great for carrying to the park fire pit... Unlike those awful plastic bags that have completely ripped on me before.
Helpful and friendly staff, great product... Thanks!
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1
Aug 26, 2020
The quality of the wood is really good, HOWEVER, service is EXTREMELY BAD!!!
4
Jun 26, 2020
I ordered the summer 10 bags. I was told it would take about 5 days, weather depending. It came in about 2 days. Was stacked nicely. Can hardly wait t...
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I ordered the summer 10 bags. I was told it would take about 5 days, weather depending. It came in about 2 days. Was stacked nicely. Can hardly wait to have a bonfire now. Thanks
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5
Jun 21, 2020
Best burning wood, used it twice so far
5
Jun 02, 2020
Never had anything but a great experience here. Birch is super dry and burns clean. Excellent price compared to what you would pay for elsewhere.
5
May 17, 2020
Always dependable service and good burning birch.
5
Apr 29, 2020
Ordered 10 Bags of White Birch with free delivery on Sunday night. Delivery said up to 5 business days and arrived on Weds morning sometime. Stacked v...
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Ordered 10 Bags of White Birch with free delivery on Sunday night. Delivery said up to 5 business days and arrived on Weds morning sometime. Stacked very neatly by my garage door. Also got a box of cedar kindling. All nicely packaged and looks like great quality dried firewood. Reasonalbe price for the convenience, quality and delivery. Birch is the best for firepits giving low smoke and medium heat which is good to cook over as well.
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4
Mar 07, 2020
Great service
1
Jan 28, 2020
Don’t order from this company in the winter.
On several occasions I’ve ordered wood to be delivered and on every occasion the truck has come and not ...
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Don’t order from this company in the winter.
On several occasions I’ve ordered wood to be delivered and on every occasion the truck has come and not delivered the order. They have a 5-ton truck and will not even attempt to deliver if the road has any ice or snow on it.
Extremely frustrating ordering wood for when you’re going to need it to heat your home, and have the driver come as far as the end of your driveway and then turn around and leave. The majority of homes in a rural setting have wood heat options, and the majority of those driveways will have ice and snow contamination in the winter. How can you run a business this way?
Look for wood from a different company who can deliver on their timeline promises.
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5
Jan 12, 2020
Ordered some birch for our indoor fireplace. Was awsome got a pallet worth, dropped it on driveway perfect. This year I went to burnco todo my own loa...
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Ordered some birch for our indoor fireplace. Was awsome got a pallet worth, dropped it on driveway perfect. This year I went to burnco todo my own load of birch, by the time you load your truck drive there and unload wait to pay it’s for more economical to get these guys to just bring it to your door step.
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1
Dec 04, 2019
Like others have said, dismal customer service; the wood is fine but these people are a nightmare to deal with. I ultimately cancelled my order after...
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Like others have said, dismal customer service; the wood is fine but these people are a nightmare to deal with. I ultimately cancelled my order after a 10 day delay and then them failing to show on the day they said they would.
Save yourself the hassle and go elsewhere.
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3
Oct 22, 2019
Happy place good people and the price is right
2
Jul 15, 2019
“Premium quality wood” should come with service matching that standard. The two stars are for the quality of the wood only.
They unloaded this wood i...
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“Premium quality wood” should come with service matching that standard. The two stars are for the quality of the wood only.
They unloaded this wood into a public back alley, and once questioned and asked to move it, refused and left it there.
I initially called to place an order & was directed to order online. There is nowhere to write extra notes during the ordering process to ask them to contact on arrival or to specify that I would have liked the pallet in the garage (two meters from the spot pictured).
I am also not happy with the 5-day delivery window. I only knew it was being delivered at some point today because I had to call THEM.
Overall, WoodDepot is happy to take an unhappy customers money.
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1
Jul 02, 2019
was overcharged for wood at the front, called to get a partial refund, they pretended like they would proceed with correcting the error, but now simpl...
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was overcharged for wood at the front, called to get a partial refund, they pretended like they would proceed with correcting the error, but now simply hang up on me when i call back. laughable. Avoid this place. they can go to hell.
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1
Jun 02, 2019
Ordered 40pcs of woods but delivered 32pcs only. Delivery guys are rude. They will not let you count the items. Even I complain to delivery guys they ...
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Ordered 40pcs of woods but delivered 32pcs only. Delivery guys are rude. They will not let you count the items. Even I complain to delivery guys they just ignore me cause they already have the money.
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3
Apr 05, 2019
No issues with online ordering and they delivered the wood as schedule. I ordered cedar and it is dry, burns cleanly and it cut into relatively unifor...
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No issues with online ordering and they delivered the wood as schedule. I ordered cedar and it is dry, burns cleanly and it cut into relatively uniform pieces - at least compared to my previous supplier. On a negative note, I thought I would be responsible, return the pallet / bag and get my $20 deposit back. I was given a receipt and told that they would e-transfer this to me. Two weeks later, an email, a phone call and I am still waiting. Unfortunately, this leaves me with a really bad impression after a good first impression.
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5
Feb 20, 2019
Very high quality birch, delivered in a timely manner
5
Feb 06, 2019
I have bought many cords of firewood and harvested my own in my life. This place has the best wood I have every got. Dry and clean and very reasonabl...
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I have bought many cords of firewood and harvested my own in my life. This place has the best wood I have every got. Dry and clean and very reasonably priced . Burns fantastic. Nice to find a place that still believes in quality. And I don't give good reviews lightly. Highly recommend them.
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5
Jan 16, 2019
Put the pallet right where we needed it despite the ice in the alley. Much appreciated. Wood looks great. Can’t wait to call in our second order.
2
Dec 01, 2018
The only issue I have with these folks is that they charge you $20 for a wood pallet (that they deliver the wood on) and they promise that they'll rei...
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The only issue I have with these folks is that they charge you $20 for a wood pallet (that they deliver the wood on) and they promise that they'll reimburse you once they pick up the pallet. Just try to get the pallet picked up! I've called three times over the past month and there seems to be absolutely no interest in picking it up. I can't even get a return phone call. So, if someone wants "good as new" wood pallet, I've got one you can have for free.
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4
Nov 29, 2018
Excellent firewood
5
Oct 31, 2018
It's my first time using this company. They were very friendly and professional - from the guy on the phone to the delivery man. All my questions wer...
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It's my first time using this company. They were very friendly and professional - from the guy on the phone to the delivery man. All my questions were answered. They delivered on time and the product is excellent! I'll use them again for sure.
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5
Aug 13, 2018
We placed an order last week using the online form and it was delivered promptly by their pleasant driver. We had a pallet of Apple Wood dropped off a...
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We placed an order last week using the online form and it was delivered promptly by their pleasant driver. We had a pallet of Apple Wood dropped off and we had a fire with it over the weekend. It burns great - no sparks, nice flame, and very little smoke. Dropping off the pallet and bag was easy! Thanks, Wood Depot, we'll be getting this product again.
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5
Jun 15, 2018
Excellent service and product
5
May 18, 2018
Great wood good prices also has an auction on site
4
May 15, 2018
Fair priced wood. Would - and probably will - buy again.
5
Dec 16, 2017
My go to for firewood from here on. I searched a few places, this one was not far from my work so I stopped in to ask a few questions. I purchased my ...
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My go to for firewood from here on. I searched a few places, this one was not far from my work so I stopped in to ask a few questions. I purchased my wood while I was there. It was delivered exactly where and when it was supposed to. Excellent quality, reasonable price and the staff were very friendly and helpful. Craig helped take the pallet, plywood and bag out of my vehicle for my refund and made sure to stop to give my dog a nice hello and a few pets.
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5
Mar 03, 2017
Great quality product and they deliver right to your door. I've been a client for two years now and keep coming back.
4
Feb 23, 2017
very good wood and price
3
Dec 15, 2016
It was ok but the prices are up there....
1
Aug 04, 2016
will not delivery out of town, even if you are 10 min ousdie
5
Apr 16, 2016
Super friendly staff. Great product. Great service. Good value. Buy my firewood here every year.