Complete Physical Rehabilitation
2026-10-19T18:30:13.497Z
I was absolutely shocked by this experience and genuinely cannot understand how this practice has five-star reviews.For those that choose this office, to note: parking in the area is essentially nonexistent, so you must use a garage that costs approximately $9-$11 for an hour to an hour and ten minutes. The studio itself also looks like an old apartment that was never intended to be a PT space and could really use a good clean or refresh. These would have been minor inconveniences had the actual experience been good.I called ahead to explain I might be five minutes late due to parking, yet still waited another 15–20 minutes. My appointment was at 9:30 a.m., but Doctor Paul didn’t arrive until 10 a.m. When he walked in, he passed me without eye contact, a smile, or even a hello.During our brief consultation, he asked about my pain level and what I hoped to get out of PT, despite my having already provided my prescription and surgical history following a microdiscectomy just two and a half weeks earlier. He was abrupt, stoic, and entirely lacking in warmth or compassion.He briefly checked my incision, asked about my lifestyle, and then excused himself to “go take notes.” I never saw him again. Instead, his assistant entered the room and walked me through a few extremely basic exercises. There was no evaluation of my movement or range of motion, no hands-on assessment, and no physical guidance or correction during the exercises. When we finished, I was given no clear instructions for continuing at home, and Doctor Paul never returned to check on me or discuss next steps.I subsequently discussed the experience with a friend who is a physical therapist, who raised serious concerns about the lack of an initial evaluation. The following day, I visited another PT practice, where a proper evaluation was the very first thing they did. The contrast was remarkable.I was expecting a professional assessment, appropriate guidance, and basic courtesy. Unfortunately, I received none of those things. Between the lack of clinical assessment and the dismissive patient experience, I would not return or recommend this practice.