2026-03-02T01:12:49.955Z

ABSOLUTELY HORRIFIC EXPERIENCE – DO NOT USEI am beyond livid. KONOTA Mobile Dog Grooming - Middletown NJ, came to my house for what should have been a routine groom, and instead I was horrified when they were finished.Not only does the haircut look absolutely butchered -– choppy, uneven, and nothing like what I asked for – but my poor dog was actually injured.I found a deep cut on his skin that the groomer didn’t even bother to mention. My dog has been in clear distress ever since. It is completely unacceptable to return a pet in this condition and even worse without a single word of explanation.If you care about your dog’s safety and well-being, stay far away from KONOTA Mobile Dog Grooming - Middletown NJ. They are reckless and unprofessional. I will be taking my dog to the vet to make sure the wound is treated properly. This has truly been a complete nightmare.Pictures 1 is my dog last year after a good grooming experience by someone else for reference — this is what I expected. But pictures 2, 3 & 4 are after KONOTA’s cut and injuries they caused!

2026-03-01T14:06:55.691Z

2026-02-27T23:12:05.623Z

Love!! Will definitely be using them from now on!

2026-02-27T22:09:46.051Z

Excellent service! The service was convenient, professional, and stress-free for my dog. Thank you 😃

2026-02-27T14:17:51.331Z

I had an extremely positive review for Kontota multiple years ago. I used them for at least 2 years. The quality this past year has gone down dramatically. I should not have to ask for a basic nail trim to be part of my groom, especially at the high costs, and to have my dogs returned without even the slightest attempt done to trim down their nails. Instead of seeing trusted faces each time come to my door, it was a parade of new people every few months, so I can only imagine hours and poor pay are reflecting high turnover.I have made the decision to not use them going forward after our latest visit resulted in someone being careless in handling my dog, allowing him to jump down from the the grooming able and causing him injury to his lower jaw, giving him a seriously bloody cut. My dog is ten years old and has small legs. He could have broken a leg or all of them. I am absolutely beyond disappointed and upset that this was allowed to happen under the care of another person who should have been prepared to help my dog down from the table. While I appreciate the response of offering to review the vet bill, no offer was made to pay for that bill, simply to review.I'm sad, because I used to very much trust this business, but I cannot in good conscious allow my dog to be handed over to such recklessness that I cannot trust even in front of my own home twenty feet away.

2026-02-27T04:04:44.062Z

Kontota was recommended to me by a close friend and they did not disappoint! Alejandro groomed my golden doodle, Remi, and I am more than pleased! First, it was very easy to schedule the appointment and they kept in touch with me giving me an ETA and they were on time. Alejandro was very kind to both me and Remi. He took the time to let Remi get to know him and get comfortable before he started grooming. He listened to me and what I was looking for in a groom and he also updated me during the groom. Remi came out happy and looking so good!! The price was also very reasonable. I was very impressed with the groom and just the overall experience. I would highly recommend them to anyone, and will definitely be using them again!

2026-02-27T03:53:53.751Z

Didn’t even have the decency to message me back. It’s been weeks. Booooooo

2026-02-27T02:08:18.309Z

Our dog needed an emergency grooming. They were able to fit me in within the hour. Now thats service!

2026-02-26T00:52:50.879Z

Kaitlyn was wonderful.