2026-04-24T23:18:59.611Z

Caleb was absolutely amazing to work with! He recently helped my parents with their A/C, and they couldn’t stop talking about how relieved and at ease they felt after speaking with him. He took the time to be thorough, explain everything clearly, and make sure they truly understood their units and options.What stood out most was the trust he built—something that’s so important when it comes to home maintenance. My parents are now calling him “their guy” for any HVAC needs and are already recommending him to neighbors. That kind of confidence says everything.It means so much to have someone who not only knows their craft but also brings a calm, trustworthy presence into the home. Highly recommend Caleb and his team at Frozen Cactus Air Conditioning & Heating!

2026-04-21T23:45:52.951Z

Fantastic company to deal with! They responded very fast and came to our house within a few hours. Mike was super! Very kind and explained and showed me everything he was doing. Extremely efficient and knowledgeable. Highly recommend !!!!!!!

2026-04-14T21:39:57.861Z

2026-03-23T12:50:37.344Z

My wife and I had a clogged drain line over the weekend and found Frozen Cactus via ChatGPT. Mike had just sat down to dinner with his family and came out to fix our problem. If I could give you guys 10 stars, I would. Mike was very professional, helped me understand the problem and everything he was doing to correct it, and he even let our 10 year old son help him with clearing the drain line. I will be referring Frozen Cactus to all my family and friends because you guys showed a level of customer service that you definitely don’t see everyday. Please don’t ever let that take a backseat! Thank you Frozen Cactus and thank you Mike!

2026-03-13T18:03:30.682Z

I have had two other air-conditioning companies out to my home When we wanted to get a quote on having the air ducts cleaned. The first gentleman said that my AC unit was over 10 years old and needed to be replaced with the cost of approximately 10 K. I told him I would need a second opinion. Strangely, enough immediately thereafter, my AC quit working entirely.I then called another AC Company and they came out and said I need a new Compressor, but the system was a cheap one so it would make better sense to replace the air conditioner. Hefty price tag.Caleb came out and was able to identify the issue - Two wires had been switched. From the first AC guy? I don’t know. What I do know is that Caleb walked me through every diagnostic via video as he completed them.Frozen Cactus has proven to be knowledgeable, solution minded, and full of integrity. 🌟🌟🌟🌟🌟

2026-02-20T23:12:36.816Z

Caleb arrived on time and was extremely friendly and knowledgeable. He explained how he diagnosed the problem with my home AC unit and walked me through the fix as he did it. He also spent the extra time to clean my AC unit, and gave me an overview of how to properly maintain the system. I'd highly recommend Frozen Cactus!

2026-02-03T05:18:12.646Z

Caleb has been servicing our a/c for years and with his help we were able to avoid unnecessary expenses recommended by others, make smart repairs/maintenance, and delay the expense of replacing our unit. When we were finally getting ready to replace it, we learned that Caleb had started Frozen Cactus. We received multiple quotes from other businesses and asked Caleb for a quote also. The decision was complex for us and we went back and forth about different options and almost endless questions. Caleb spent his own time going through everything with us, helping us understand so we could make an educated choice, and patiently provided information gleaned from his extensive experience and knowledge. Obviously, we ended up choosing Frozen Cactus, which was the right decision. The installation was smooth and efficient. Everything about this experience has been positive and we can see substantial improvement in our monthly energy usage each month. We wholeheartedly recommend Caleb and Frozen Cactus.

2026-01-17T21:40:24.191Z

I’ve hired this company several times to repair and replace my air conditioning units here in Mesa and Phoenix. I can’t say enough good things about them. They are honest, affordable and available. That’s all you can ask for!

2026-01-10T17:47:50.467Z

Caleb is running a great business. He has a lot of experience in his field and a straight forward person. My husband and I are grateful for meeting Caleb when we did.