Centeno Air LLC
2026-02-06T06:28:41.628Z
I will start my review with WOW!I recently had to replace my HVAC system. I knew it was coming after multiple repairs and I used another large San Antonio company for servicing. After some troubles when San Antonio had a prolongued freeze recently, I decided to replace my system. I am usually brand-loyal and went into this process with very specfic requirements for a replacement HVAC. I received quotes from multiple companies in the area and Centino received my business, and this is why:First, Kevin is extremely knowledgable in HVAC equipment. He took the time to answer all of my questions and educate me on the different technologies that are available. I am not well-versed in HVAC equipment so relied on reviews, fact sheets, and manufacturer advertisement initially. But Kevin spent the time to actually listen to what I wanted in a replacement system, technology, etc. He did not just rush you through the typical sales process. I really appreciated his patience and the time he took to answer my questions.Second, there was no pressure in the sales process, whatsoever. I listed out what I wanted in a system, features, brands, and Kevin let me decide. He quoted prices for a system instalation based on my requirements. The quotes were transparent and completely in-line with research I did. The entire process was seamless and smooth. They do not try to oversell for things you may not need and work with you to fully build a system that you will be happy with. Pricing is very fair for the equipment and labor. And Centeno stands behind the products they sell and their installation/labor.Third, buying the system was seamless. Megan handled all of the transactional work and scheduling. She is one of the most pleasant people to talk to and took care of everything for scheduling, invoicing, warranty, etc.For installation, Kevin and his team were prompt and efficient. They came and installed my new system. The thing that I appreciate the most is that they took the time to make sure my new system was installed correctly. Everyone was polite and professional. They protected my home with dropcloths (carpeting, furniture, walls, etc) and took great pride in the installation. I had a fairly large and complex system, and his team stayed late to make sure it was done correctly. They cut NO corners.Kevin spent the time after installation to ensure I understood all of the features, system setup options, phone controls, etc. I appreciate him taking the time with me to actually show me how to operate the system.To close, if you need HVAC service or new equipment, you should contact Centeno Air. I have worked with multiple companies on various things for my home, and Centeno Air has stood out as number 1. If you are looking for an honest, transparent company with owners who are honest and take pride in what they do, Centeno Air is your place.