I’m on the Do-Not-Call Registry yet they still send me unsolicited text messages. Based on the reviews, this appears to be a common issue with this company and they clearly don’t intend on ending this illegal practice since it continues despite the reviews.I will be filing a complaint with the FTC and the IL Attorney General’s Office and will be contacting an attorney to seek the statutory damages allowed under both federal & state law (which is actually quite easy to do - there are local attorneys that specialize in this and work on a contingency basis.) Perhaps hitting them in the wallet will finally stop their illegal spam text messages. I suggest others do the same.

My experience with NRG from start to finish with the repair and restoration of our 100 year old house from hail and storm damage (from April 2023 thunderstorms) was absolutely fantastic. Their expertise and knowledge working on older homes, with lots of hidden issues that could only be assessed as the removal and demolition of damaged roofing and siding, was an absolute key to the successful outcome of our homeowner’s insurance covered repair project. NRG took the time to thoroughly explain issues as they came up and worked plans with us to upgrade the reconstruction and materials. The biggest benefit for us was the option to go with a new siding material (Hardie Board) to replace and upgrade the aluminum siding on the entire house. NRG worked hand in hand with our Public Adjustor making sure we were covered every step of the process to get the most from insurance while allowing us to make the upgrades we wanted in the rebuild.I am amazed at NRG’s ability to work on short notice and tight time tables to reduce the impact of numerous insurance company delays throughout the process. NRG consistently did what they said they would do when they said they would do it-despite the numerous and long delays out of their control. Without NRG as our general contractor on the restoration, this likely would have been a nightmare 2 year experience for us; instead of the wonderful experience with the great outcome we had in the restoration of our home.We were very fortunate to have Justin Choi and the whole team at NRG working as our general contractor. They are thorough, dedicated, honest and absolutely a pleasure to work with. There was never a time we felt ignored or forgotten over the 2 years it took to get things worked out with our insurance. I recommend NRG to family, friends and neighbors without hesitation or reservation!Doug EdwardsHighland Park

NRG Restore helped me through the insurance claim process into construction on my home after we had varying hail issues on our roof, siding, and gutters. Josh was a great claim and project manager throughout the entirety of the job. Definitely reach out to them for an inspection on the exterior of your home! The damages they were able to fix were incredible. Work was thorough, clean, and efficient. Would recommend to anyone who asks!

NRG was the perfect full-service contractor for my insurance claim after a major hail storm. Their team is extremely experienced at spotting wind and hail damage — thanks to them, my insurance company approved a full exterior replacement on both my house and my detached garage.During the inspection they discovered asbestos under the old siding, which was terrifying at first. NRG immediately calmed my concerns, walked me through every step of the (very tedious) evidence and approval process with the insurance company, and made sure I received full replacement value plus several upgrades — all paid for by the policy I’ve been paying into for years.The asbestos abatement and entire reconstruction were completed on time, the crew kept the site remarkably clean, and my family was able to stay in the house safely the whole time. My new siding, window wraps, gutters, and soffits look fantastic (see photos!).Josh Meyers was my project manager and he was outstanding — excellent communication, deep knowledge of the insurance claims process, and he brought in top-notch subcontractors for every trade. If you’ve had storm damage, do yourself a favor and call Josh at NRG. They truly look out for the homeowner.

Justin was great and was always there to answer question or help with processes.

Did a good job with original remediation. However, they did not provide the final air quality test.

Justin was a tip top point man. Their crew did an amazing job on some really hot days. I scoured the ground after the job and didn’t find any debris nor a single nail. Top Marks!

Justin is super helpful with the inspection / insurance claim process!

I received a junk text message with their number and the usual inspection after hailstorm sales pitch. My number is on the FTC's do not call list. A reputable roofer does not engage in these sort of practices therefore my recommendation is to avoid this company.

They market through unsolicited text messages, even to numbers on the do not call list. I would avoid them like the plague.

This company will spam you with unsolicited texts. I've never even heard of them, definitely didn't give them my number. Would never do business with a company that operates that way.

Justin and the roofing crew did a fantastic job. One of the hottest days of the year they went above and beyond rebuilding my entire roof. Highly recommend

They send unsolicited texts about roofing and siding to random people. One star for interrupting me at work and wasting my time. What a horrible way to do business!

Great job replacing a hail-damaged roof and covering all costs through insurance

Great service from lain after my break calliper seized causing premature wear of my pads on Ford KA. He did all he could do to help on the day including taking the wheel off and dismantling the calliper to free it up plus gave great advice on how to fix the problem even giving me his mobile number to call him for advice and any further help that I may need. I would certainly recommend NRGThanks Kevin 👍

Justin was very friendly, professional and helpful with the insurance claim process and helped my landlord and I replace the roof of our apartment building. He kept clear communication and helped me stay in the loop throughout the whole process, and we felt very taken care of the entire time.

Excellent service. Very pleased with their work. Josh and Justin were very helpful. They communicated and kept me in the loop throughout. I wouldn't go anywhere else for my house roof. 10/10 recommended.

Not often that contractors grade high on quality, timeliness, price and responsive communications but the truth is that NRG really cares about their performance and customers and it shows in all these areas. Super highly recommended... Frank and Al are great guys and Jane is super responsive.

Justin inspected our roof for damages after the last hale incident. He is prompt, respectful and thorough. Will recommend to all of my friends. Very helpful and kind guy.

Justin from NRG communicated well and showed up on time for his appointment. He used a drone to take detailed photos of our roof as we had a decent hail storm recently and wanted to make sure there wasn’t significant damage. He gave an honest assessment of the damage and although it didn’t appear we needed work this time I will happily reach out again if another storm does more damage.