Premier Outdoor Living
2025-12-20T18:27:22.102Z
We hired this company to build a 17×15 covered deck. We signed the contract in early May, and the project was not completed until November 17th, which is far longer than expected.Several mistakes were made throughout the project despite us clearly explaining—multiple times—exactly what we wanted. Communication from Steve was extremely poor. While he was very friendly and accommodating during our initial meeting, his demeanor changed significantly once questions or concerns arose.One major issue was the overpricing of the deck boards. When I questioned the pricing, Steve became defensive, rude, and aggressive over the phone, which was completely unprofessional. No customer should be treated that way for asking reasonable questions about costs.There was also a constant blame-shifting issue. When mistakes occurred, Steve blamed Joe, Joe blamed the contractors, and no one took accountability—even when details were clearly written out and discussed multiple times.Overall, this was a horrible experience marked by poor communication, lack of accountability, mistakes, and unprofessional behavior. I do not recommend this company. Save your money and choose a different contractor.