bxtd solutions
2025-11-07T21:54:17.970Z
These guys are amazing! I want to give a huge shoutout to Alex Stafford for the incredible experience—this dude knows his stuff and is awesome to work with.Alex showed up at our doorstep and told us our roof was damaged and that we might be able to file a claim with our insurance. I’m a pretty skeptical guy, so I didn’t believe him at first. But after some careful consideration—and Alex following up with me—I decided to see what would happen if we filed a claim.Turns out, the roof was damaged. Our insurance company denied the first claim, but Alex didn’t give up. He had one of his team members get back on the roof to take more pictures. After submitting a follow-up, the insurance company offered around $600. Alex said that wasn’t good enough, so he sent another team member to take pictures a third time. That did the trick—the insurance company finally agreed to cover the cost of the roof.Once we received the funds, Ikon installed the roof, and it looks fantastic. I also decided to purchase gutters, and the gutter crew did a great job as well.There was a small disagreement about some of the costs, but it was handled with care. The owner, Brandon, personally texted me and resolved the issue.Thank you, Ikon, for everything you did. I recommend you to all my neighbors and friends!