2026-07-31T20:05:21.289Z

Best service around! Highly recommended!

2026-07-30T21:44:56.060Z

From the wonderful spirit each of the ladies had, to the communication of anything they might fix for you that you didn’t ask for (love that), to the speed of the service, this should be the only dry cleaners you should go to. They are my GO TO. 100/100

2026-07-30T20:03:54.995Z

Excellent service, quick turn around and friendly staff.

2026-07-28T20:26:46.542Z

The nicest people I've ever dealt with. They are so friendly and do a great job.

2026-07-27T19:49:14.690Z

I needed my shirts right away and they got it done and they were all ready and they looked great

2026-07-25T13:59:37.475Z

Great service and welcome to the family. Will always come back

2026-07-25T11:55:15.718Z

The service was very professional in every aspect. Very courteous and helpful.

2026-07-23T21:50:14.364Z

Our garments smelled very clean and were perfectly pressed. I like that they communicated via text to let me know the status of our order. We are new to the area and will definitely be back!

2026-07-17T02:09:30.759Z

They worked really hard on two dresses that I dropped off. I appreciate the time that they spent on it. Great place and very friendly staff.

2026-07-16T21:47:49.522Z

Very impressed! New customer packet and frequent coupons! Excellent customer service.

2026-07-16T16:58:03.096Z

The staff was very personable and informative for my first time being there.

2026-07-09T10:52:39.514Z

I have to admit I haven’t been to a dry cleaner for years… read reviews about Urban Valet in Orchard Park ; THEY ARE WONDERFUL… I had a few dresses from wedding a couple of them truly showed they had fun , a lot of fun and they came back looking brand new. The woman that helped me I believe is Beth.. truly an incredible person so so very kind and helpful. Highly Highly recommend this cleaners

2026-07-07T17:28:21.236Z

It was my first time visiting this cleaners. The staff was very friendly and helpful answering my questions. My husband’s suits were very clean and the pants had a pristine crisp crease in the them. I will definitely use this cleaners for all of dry cleaning needs. ❤️

2026-07-02T22:07:56.604Z

Great service!

2026-07-01T19:06:42.248Z

Called Eric with a special order and he was quick to accommodate! I cannot say enough about the wonderful service in just my first few encounters with the staff at Urban!! I had my clothes pressed and they completed just like I requested! And polite and extremely responsive!! I would recommend them every time! (They will now do all of my dry cleaning needs!)

2026-06-28T15:16:20.825Z

The staff is kind, prompt, and helpful. Pick up and delivery is great, too!

2026-06-28T03:10:30.183Z

Excellent customer service. Brought daughters prom dress in to be pressed and they were able to expedite it for the next day. Very friendly and professional staff. Will definitely use them again and highly recommend!

2026-06-27T17:52:32.035Z

I really appreciate that they don’t use chemicals! Also, the staff is very helpful and friendly!

2026-06-26T20:45:34.450Z

Clean, great timely service. Staff is friendly and helpful

2026-06-25T21:52:14.928Z

I needed a satin dress pressed last minute before a wedding, my steamer wasn’t helping at all, and they agreed to take it if I brought it in right away and saved the day! It was a pricey dress too so I was nervous, and they did an amazing job!

2026-06-25T21:13:44.727Z

They did a beautiful job pressing my family heirloom wedding dress. Will be using the services again! Easy pickup, great communication, smooth delivery, and phenomenal work.

2026-06-25T17:49:03.360Z

They did such an amazing job with my dress! They were able to get the self tan stain out so I can rewear! Will definitely be back!

2026-06-25T16:13:14.042Z

My items were cleaned and ready when promised.

2026-06-19T18:44:25.833Z

I chose Urban Valet for cleaning and preserving my daughter's wedding gown. I researched several locations and chose them based on reviews and phone calls. The process was quite costly but I'm confident her gown is preserved for the future.

2026-06-19T16:11:28.212Z

Jeff and Oliver were so pleasant and did an excellent job folding and rehanging my window swags. I am very grateful and pleased.

2026-06-19T12:14:19.036Z

Good, fast and professional service.

2026-06-16T19:51:53.236Z

Altered sleeve length and cleaning of man’s sports coat…completed as expected.

2026-06-12T19:33:12.187Z

Great place. Very professional and cloths are perfect!

2026-06-12T13:25:52.074Z

I recently brought my family’s christening dress in (that’s at least 40 years old at this point) to be cleaned ahead of my baby’s baptism, the dress hasn’t been taken out in about 30 years and did have some yellowing because of the time. We got the dress back in under a week looking absolutely fantastic and like it was brand new. We are so happy with the service we received and highly recommend!

2026-06-08T21:21:00.919Z

Top notch customer service! They were attentive and flexible and of course my garments came out great!